Recent reviews
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10.0
Everything Nothing
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10.0
Lots of leg room in row 7, nice flight attendants. Nothing
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6.0
Comfort was good as well as refreshements Representative at JFK told me my connecting flight to Brussels would be delayed as a result of the first leg being delayed. Upon arrival to KEF I discovered my second leg departed without me. Please be sure that your representatives do not LIE to customers as it is misleading and unnecessary. I usually have great experiences with this airline and this misinformation was rather disappointing.
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4.0
My cat was forgotten in Iceland.
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7.3
Great crew service, entertainment and overall awesome hospitality Nothing to snack on without paying. Airlines back at home at least give you crackers or nuts for free to hold you over- also, I find it a bit unfair how the drinks are distributed. I asked for an apple juice and received one cup while the lady next to me asked for a Diet Pepsi and received a whole can. A little unfairness there- but aside from that everything else was great.
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10.0
The individual screens were great entertainment for TV shows and movies. The staff on Icelandair is excellent. They are all very friendly and professional. The airport in Iceland seems a little disorganized. When you have a short time between flights and you have to get through the airport, it is a little difficult and then it seems like you wait a long time at the gate and they pack a lot of people into a shuttle to the airplane with exterior stairs to the plane. I felt bad for people who were elderly or had physical limitations.
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6.0
Tickets were much less expensive routing from Newark through you'll "pay" on the end. Reyk is growing faster than it's ability to manage it's flow of passengers. Expect a lack of seating for gates; heavy passenger jams in the terminal, and lengthy waits whilst standing in hot, stuffy, packed busses before boarding. Don't assume the prices (Kr) at the Lagarde terminal shop are reasonable: water bottle=$4, beef stick=$8, 2×2" granola bar=$6, personal pizza=$17, small bag of fried fish crisps gullskifur=$13. Bring food and water from your previous stop and eat your food near the check-out whlist watching the facial expressions of the travelers who are paying their bills at the airport shop.
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2.0
My laggade not arrived - both of our bags , my and my husband . There are all of hot closes there . It not possible to begin a trip in Iceland without special equipment !!!
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9.6
The seats were very comfortable with plenty of leg room. The entertainment was awesome. They have a ton of movies and TV shows for free.
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9.0
Business class catering on board is great for a inter Europe flight. very nice aeroplane
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10.0
Everything Nothing
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10.0
Lots of leg room in row 7, nice flight attendants. Nothing
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10.0
The individual screens were great entertainment for TV shows and movies. The staff on Icelandair is excellent. They are all very friendly and professional. The airport in Iceland seems a little disorganized. When you have a short time between flights and you have to get through the airport, it is a little difficult and then it seems like you wait a long time at the gate and they pack a lot of people into a shuttle to the airplane with exterior stairs to the plane. I felt bad for people who were elderly or had physical limitations.
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9.6
The seats were very comfortable with plenty of leg room. The entertainment was awesome. They have a ton of movies and TV shows for free.
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9.0
Business class catering on board is great for a inter Europe flight. very nice aeroplane
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6.0
Comfort was good as well as refreshements Representative at JFK told me my connecting flight to Brussels would be delayed as a result of the first leg being delayed. Upon arrival to KEF I discovered my second leg departed without me. Please be sure that your representatives do not LIE to customers as it is misleading and unnecessary. I usually have great experiences with this airline and this misinformation was rather disappointing.
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4.0
My cat was forgotten in Iceland.
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6.0
Tickets were much less expensive routing from Newark through you'll "pay" on the end. Reyk is growing faster than it's ability to manage it's flow of passengers. Expect a lack of seating for gates; heavy passenger jams in the terminal, and lengthy waits whilst standing in hot, stuffy, packed busses before boarding. Don't assume the prices (Kr) at the Lagarde terminal shop are reasonable: water bottle=$4, beef stick=$8, 2×2" granola bar=$6, personal pizza=$17, small bag of fried fish crisps gullskifur=$13. Bring food and water from your previous stop and eat your food near the check-out whlist watching the facial expressions of the travelers who are paying their bills at the airport shop.
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2.0
My laggade not arrived - both of our bags , my and my husband . There are all of hot closes there . It not possible to begin a trip in Iceland without special equipment !!!
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