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2.6
I just got off from Jet airways flight number 834 from Delhi bangalore dated 24th of may 2017 and would like to highlight a discriminatory conduct by your crew members. Please note it's almost an hour past midnight, so imagine how biased I must be feeling, that I am writing a mail at this time. I was wearing an new (and to add, a very expensive) jacket and while boarding requested your cabin crew to see if the same can be hanged at a storage (which normally most of the jet aircrafts have). They passed me ahead from entrance to premiere to economy by stating that my crew member ahead will help you and finally a female crew member, when she came to my seat, told me that only option is to fold it an keep it on the overhead bin as the storage for jackets is only for the premiere class members. Sure I understood the same, but on my asking that out of the 12 spaces which are available, if she can find one free after complete boarding and use it for my jacket, She mentioned that it could go empty but only garments from premiere class will get storage cabinet. I have seen my outerwear spoiled by keeping it in the overhead space and hence needless to say, I kept my jacket on my lap, and with the limited leg space you have on your aircraft, tried to sleep in this late evening flight. It was the worst 2 hours and 20 minutes (maybe more as flight was delayed) of flight duration where I even skipped my dinner as else where would I place my tray table then with a jacket on lap. On leaving I reminded Mr. Amit (supervisor) of a callous behavior of one of his crew member, and only thing he could offer was a jumbled response along with apology and for some reason, he couldn't keep a straight face and kept smiling all the time. It's a shame that I had to go through this and a bigger shame on the supervisor's response. And the biggest Shame on me, to continue being a patron for your Airlines for the last many years and 'unfortunately' being a platinum member. This experience could have been avoided and a very different face of jetairways crew could have been shown.
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10.0
The crew was super helpful and courteous. Very personalized service. The food too was good unlike Economy where it is not edible. In business class most airlines give a small amenity pouch and some even give a night suit. A champagne welcome drink is also served. All these were missing on Jet business class.
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4.0
In dinner time they served only single roll...flight was at 9 pm so no chance having dinner and board ...landed post 11 pm ..luggage took 20 min to reach belt ...we were out by the time it was 11:55 pm ...so no chance of dinner also at any resto ..as by the time we reach they will b closing or sum of them already closed ....
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10.0
I lked the competency, the patience and the services of the in-flight staff. They were stern when they needed to be with troublesome passangers, yet, understanding and polite. I soecially got an upgrade, which was a welcome surprise. Good Job Jet Airways. I've been flying with Jet for more than
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4.3
First officer showed up and hour late for the flight. Flight was held up till he arrived. Bizarre!
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2.0
Our group (which included children) was scattered around the plane, instead of being seated together as promised. We were clearly bumped out of our allotted block of seats to give prefer to Indian nationals. To add insult to injury, the service from a number of the aircraft staff was poor (rude on occasions) and we received very few refreshments throughout the flight (2 drinks in 9 hours). Appalling way to treat visitors to India.
review from
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7.0
I am a silver FF 101363290 Reached counter at 6:20 for 7 am flight. Agreed counters close 45 mins before Dep. Had boarding pass so they asked to try and reach gate. However bags they said we cannot check in. How does one travel. Hence I suggested send bags in next flight which is at 8 am or so. I said I would collect from airport. However no service. Ridiculous to say the least.
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10.0
Food Quality man management
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10.0
Check in was superb . Took off early and flight was good with great cabin staff. All in all value for money
review from
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9.0
Smooth flight Check in
review from
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10.0
The crew was super helpful and courteous. Very personalized service. The food too was good unlike Economy where it is not edible. In business class most airlines give a small amenity pouch and some even give a night suit. A champagne welcome drink is also served. All these were missing on Jet business class.
review from
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10.0
I lked the competency, the patience and the services of the in-flight staff. They were stern when they needed to be with troublesome passangers, yet, understanding and polite. I soecially got an upgrade, which was a welcome surprise. Good Job Jet Airways. I've been flying with Jet for more than
review from
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10.0
Food Quality man management
review from
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10.0
Check in was superb . Took off early and flight was good with great cabin staff. All in all value for money
review from
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9.0
Smooth flight Check in
review from
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2.6
I just got off from Jet airways flight number 834 from Delhi bangalore dated 24th of may 2017 and would like to highlight a discriminatory conduct by your crew members. Please note it's almost an hour past midnight, so imagine how biased I must be feeling, that I am writing a mail at this time. I was wearing an new (and to add, a very expensive) jacket and while boarding requested your cabin crew to see if the same can be hanged at a storage (which normally most of the jet aircrafts have). They passed me ahead from entrance to premiere to economy by stating that my crew member ahead will help you and finally a female crew member, when she came to my seat, told me that only option is to fold it an keep it on the overhead bin as the storage for jackets is only for the premiere class members. Sure I understood the same, but on my asking that out of the 12 spaces which are available, if she can find one free after complete boarding and use it for my jacket, She mentioned that it could go empty but only garments from premiere class will get storage cabinet. I have seen my outerwear spoiled by keeping it in the overhead space and hence needless to say, I kept my jacket on my lap, and with the limited leg space you have on your aircraft, tried to sleep in this late evening flight. It was the worst 2 hours and 20 minutes (maybe more as flight was delayed) of flight duration where I even skipped my dinner as else where would I place my tray table then with a jacket on lap. On leaving I reminded Mr. Amit (supervisor) of a callous behavior of one of his crew member, and only thing he could offer was a jumbled response along with apology and for some reason, he couldn't keep a straight face and kept smiling all the time. It's a shame that I had to go through this and a bigger shame on the supervisor's response. And the biggest Shame on me, to continue being a patron for your Airlines for the last many years and 'unfortunately' being a platinum member. This experience could have been avoided and a very different face of jetairways crew could have been shown.
review from
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4.0
In dinner time they served only single roll...flight was at 9 pm so no chance having dinner and board ...landed post 11 pm ..luggage took 20 min to reach belt ...we were out by the time it was 11:55 pm ...so no chance of dinner also at any resto ..as by the time we reach they will b closing or sum of them already closed ....
review from
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4.3
First officer showed up and hour late for the flight. Flight was held up till he arrived. Bizarre!
review from
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2.0
Our group (which included children) was scattered around the plane, instead of being seated together as promised. We were clearly bumped out of our allotted block of seats to give prefer to Indian nationals. To add insult to injury, the service from a number of the aircraft staff was poor (rude on occasions) and we received very few refreshments throughout the flight (2 drinks in 9 hours). Appalling way to treat visitors to India.
review from
