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more than 90 minutes late waiting for fuel. tv's did not eork

Pros: crew were so friendly and accommodating

Cons: the delay and no tv - the tv is one of my reasons for choosing jet blue. The text alerts were all late after thefact by 15-20 min

Cons: Always delayed and the plane had no AC

Poor

Pros: Seats were comfortable

Cons: I had been traveling for over 24 hours and my phone broke. I kindly asked if I could borrow a phone and was told no. My flight was delayed and I asked to be moved to the earlier one and they charged me when it was the second time a flight had been delayed by jet blue for me in 2 weeks. I missed my hotel check in and was charged 200 dollars by the hotel

Flight was 5 hours Delayed

Pros: Crew was friendly and helpful despite difficult passengers.

Cons: My 9:30 pm flight was pushed to 2:30am. Crazy. Also my TV wasn't working.

Will avoid Jet Blue at all costs in the future

Pros: There wasn't much to like, except I had the row to myself.

Cons: There was a four hour delay. Flight turned into a redeye. I intentionally avoided a redeye when buyinf the ticket. The flight crew and jet blue employees at the airport were amateurs. They had no empathy for the frustrated passengers. It was a mess. When we finally got on the plane it was filthy. It's the most mediocre flight experience I've ever experienced, and I've been all over the world.

Pros: The crew was definitely attentive and despite the choppy air they informed passengers of what was going on.

Cons: The flight was delayed and the crew seemed to feel like that needed to make up that time. I would rather be safe than arrive on time.