Recent reviews
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- Negative
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8.0
Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot.
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9.6
Jet Blue treats its customers like they are real people and not just stock to be moved. There is adequate legroom. Their personnel are friendly and competent. This alone puts them above most airlines.
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7.3
Entertainment Flight was delay. Long waiting on the runway for takeoff.
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7.6
I love JetBlue when I get to fly on them. the flight was cancelled the morning of my return and there weren't enough options for same day return. I had to get another flight from a different carrier and airport and it cost me much more money and time
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3.3
Only good thing was upgrading to the even more space seat 1. It was delayed 3 times idk how that's possible 2. They didn't offer any refreshments for the delay 3. They took stand by and had confirmed checked passengers arguing for their seats (normally airlines wait until the aircraft is finished boarding or have space) 4. The staff was horrible and not friendly at all. Very disappointed in JetBlue on this trip
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6.3
1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning). 1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC.
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7.6
Free snacks and drinks DELAYED
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6.3
The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch
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9.6
When I sat into my comfortable seat with its amazing leg room, I asked the woman next to me if she had flown Jet Blue previously. She replied that it is now her favorite airline. At the end of the trip I agreed that it is a distinctly different and great airline. My complaint is that I have to travel from NE Wisconsin to Chicago in order to use Jet Blue. When are you coming to MKE? The way the food and drink orders were handled worked well, and the selections were amazing! Needless to say, the media offered was wonderful. The crew did a good job, but one of the female staff seemed stressed. I hope she was able to get some relief and rest.
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4.6
The crew was nice The flight was extremely delayed for two days! I did not land until 3am and had to cancel my patients. As a doctor this is unacceptable. Also I would have liked to have accommodations after missing my connection.
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8.0
Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot.
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9.6
Jet Blue treats its customers like they are real people and not just stock to be moved. There is adequate legroom. Their personnel are friendly and competent. This alone puts them above most airlines.
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9.6
When I sat into my comfortable seat with its amazing leg room, I asked the woman next to me if she had flown Jet Blue previously. She replied that it is now her favorite airline. At the end of the trip I agreed that it is a distinctly different and great airline. My complaint is that I have to travel from NE Wisconsin to Chicago in order to use Jet Blue. When are you coming to MKE? The way the food and drink orders were handled worked well, and the selections were amazing! Needless to say, the media offered was wonderful. The crew did a good job, but one of the female staff seemed stressed. I hope she was able to get some relief and rest.
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7.3
Entertainment Flight was delay. Long waiting on the runway for takeoff.
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7.6
I love JetBlue when I get to fly on them. the flight was cancelled the morning of my return and there weren't enough options for same day return. I had to get another flight from a different carrier and airport and it cost me much more money and time
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7.6
Free snacks and drinks DELAYED
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3.3
Only good thing was upgrading to the even more space seat 1. It was delayed 3 times idk how that's possible 2. They didn't offer any refreshments for the delay 3. They took stand by and had confirmed checked passengers arguing for their seats (normally airlines wait until the aircraft is finished boarding or have space) 4. The staff was horrible and not friendly at all. Very disappointed in JetBlue on this trip
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6.3
1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning). 1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC.
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6.3
The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch
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4.6
The crew was nice The flight was extremely delayed for two days! I did not land until 3am and had to cancel my patients. As a doctor this is unacceptable. Also I would have liked to have accommodations after missing my connection.
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