Recent reviews
- All reviews
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- Neutral
- Negative
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4.0
Nothing, except we survived the flight. Everything, except the Crew.
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10.0
It was very comfortable seating, spacious and crew was very polite. I was pleasantly surprised. Meal was tasty.
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10.0
Clean plane, on time arrival, efficient staff Baggage delivered quickly. Check in very efficient. Everything is a la carte. They charge a fortune for baggage.over 20kg and are sticklers for 7 kg limit on carryons. Water is $2.50. The only thing that didn't cost was the restroom.
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8.5
Did not allow online check in. In flight announcements in English and mandarin Chinese were unintelligible.
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3.0
Initial cheap flights Baggage fee was $37 going from Tokyo to Sapporo, but $52 going back with the exact same baggage and weight. We were overcharged for baggage on the way back because it was stated that we had half the baggage weight allowance than stated on the website and on our previous flight because my wife and I were on one booking. Tough to argue In a foreign language over $15 so we just paid it. Regardless, better to fly another airline.
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6.0
On time, landing was Seat to cramp and uncomfortable.
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2.0
Get what you pay for A cup of water costs 200 yen (~$2.00). Japan Airlines should be embarrassed to partner with Jetstar Japan.
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5.6
Budget flight, on time, and arrived in Nagoya around 5:30 am; it allowed us to begin the tour on the same day--we took the train to Takayama, had lunch, and took bus to Shirakawago in the afternoon. The flight's schedule for early arrival and late return maximized our tour in Japan, but understandabily it could be exhausting for the travelers who prefer some leisure. We travelled light (each backpack under 7 kg) with no checked luggage, and had no need of food/drink and entertainment on board (it's a late night flight anyway), so it worked out well for us. Check-in and boarding were smooth, no issues.
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4.3
The crew are truly nice. This is a very rigid airline. Rules rules and more rules. Food selection is horrible. Hot drinks are nasty.
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6.3
It was only a 3 hour flight, & pretty much slept the whole time, since it was a connecting flight from another 12 hr flight. The A/C should of been a little cooler though.
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10.0
It was very comfortable seating, spacious and crew was very polite. I was pleasantly surprised. Meal was tasty.
review from
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10.0
Clean plane, on time arrival, efficient staff Baggage delivered quickly. Check in very efficient. Everything is a la carte. They charge a fortune for baggage.over 20kg and are sticklers for 7 kg limit on carryons. Water is $2.50. The only thing that didn't cost was the restroom.
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8.5
Did not allow online check in. In flight announcements in English and mandarin Chinese were unintelligible.
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4.0
Nothing, except we survived the flight. Everything, except the Crew.
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3.0
Initial cheap flights Baggage fee was $37 going from Tokyo to Sapporo, but $52 going back with the exact same baggage and weight. We were overcharged for baggage on the way back because it was stated that we had half the baggage weight allowance than stated on the website and on our previous flight because my wife and I were on one booking. Tough to argue In a foreign language over $15 so we just paid it. Regardless, better to fly another airline.
review from
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6.0
On time, landing was Seat to cramp and uncomfortable.
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2.0
Get what you pay for A cup of water costs 200 yen (~$2.00). Japan Airlines should be embarrassed to partner with Jetstar Japan.
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5.6
Budget flight, on time, and arrived in Nagoya around 5:30 am; it allowed us to begin the tour on the same day--we took the train to Takayama, had lunch, and took bus to Shirakawago in the afternoon. The flight's schedule for early arrival and late return maximized our tour in Japan, but understandabily it could be exhausting for the travelers who prefer some leisure. We travelled light (each backpack under 7 kg) with no checked luggage, and had no need of food/drink and entertainment on board (it's a late night flight anyway), so it worked out well for us. Check-in and boarding were smooth, no issues.
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4.3
The crew are truly nice. This is a very rigid airline. Rules rules and more rules. Food selection is horrible. Hot drinks are nasty.
review from
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6.3
It was only a 3 hour flight, & pretty much slept the whole time, since it was a connecting flight from another 12 hr flight. The A/C should of been a little cooler though.
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