Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
4.3
Cheap ticket but airline gets you with checked luggage fees (carry on limited 7 kg) and food & beverages. Nothing is complimentary - you have to pay for water. The flight was very delayed because they had to temporarily cease boarding because of heavy rain. So those of us who had already boarded were stranded in hot, humid plane. There was no entertainment, which was fine given short flight duration of little over 2 hours. We purchased some food which was tiny portions and did not taste very good. Flight did not depart timely; carry on allowance/checked luggage fees; limited and poor food options.
review from
-
2.0
Plane was clean 1 of several flights that attempted to land in a bad storm. Never should have taken off from Hong Kong. Had to abort the landing after pilot tried to glide the plane in with the nose of the plane pointed too high. Landed 100km away in Hai Phan where we sat for 3 hrs and refueled. Flew back to Hanoi only when the weather was clear and perfect at 8pm
review from
-
2.0
Webjet's service. Webjet failed to book the first leg of my flight and I had to scramble and buy an additional ticket at the airport through another carrier.
review from
-
4.0
It was a cheap flight. Flight was delayed 30 minutes.
review from
-
5.0
Friendly crew. Char get for baggage, food, had to board a bus to get to the plane.
review from
-
6.3
Check in was swift, boarding was smooth. The crews are efficient. It was just another budget airlines, so what can you expect more?
review from
-
6.0
The check in process was quite efficient. The ground crew lady in charge for check in was very polite and quick. The boarding process were ineffective! They call passenger for boarding only to wait in another waiting room and wait again inside the passenger bus because the aircraft was not ready.
review from
-
10.0
On time and Smooth ride to Saigon
review from
-
2.0
Nothing 1 million dong for 4kg excess baggage, ridiculous
review from
-
5.0
I received an unexpected baggage charge. I have over 2 million air miles and have never before encountered this. Next time I will look at alternative carriers
review from
-
4.3
Cheap ticket but airline gets you with checked luggage fees (carry on limited 7 kg) and food & beverages. Nothing is complimentary - you have to pay for water. The flight was very delayed because they had to temporarily cease boarding because of heavy rain. So those of us who had already boarded were stranded in hot, humid plane. There was no entertainment, which was fine given short flight duration of little over 2 hours. We purchased some food which was tiny portions and did not taste very good. Flight did not depart timely; carry on allowance/checked luggage fees; limited and poor food options.
review from
-
2.0
Plane was clean 1 of several flights that attempted to land in a bad storm. Never should have taken off from Hong Kong. Had to abort the landing after pilot tried to glide the plane in with the nose of the plane pointed too high. Landed 100km away in Hai Phan where we sat for 3 hrs and refueled. Flew back to Hanoi only when the weather was clear and perfect at 8pm
review from
-
2.0
Webjet's service. Webjet failed to book the first leg of my flight and I had to scramble and buy an additional ticket at the airport through another carrier.
review from
-
4.0
It was a cheap flight. Flight was delayed 30 minutes.
review from
-
5.0
Friendly crew. Char get for baggage, food, had to board a bus to get to the plane.
review from
-
6.3
Check in was swift, boarding was smooth. The crews are efficient. It was just another budget airlines, so what can you expect more?
review from
-
6.0
The check in process was quite efficient. The ground crew lady in charge for check in was very polite and quick. The boarding process were ineffective! They call passenger for boarding only to wait in another waiting room and wait again inside the passenger bus because the aircraft was not ready.
review from
-
2.0
Nothing 1 million dong for 4kg excess baggage, ridiculous
review from
-
5.0
I received an unexpected baggage charge. I have over 2 million air miles and have never before encountered this. Next time I will look at alternative carriers
review from
