Pros: Our meals were actually pretty good. It was nice to be offered more than just snacks even though the flight was only two hours long.
Cons: Boarding took a really long time and was inefficient. They had no system for boarding by row or seat type, or pre-boarding those with infants. We also preordered meals online, but the flight attendants had no record of this and did not have reserved meals for us. Even after producing our online receipts they were skeptical. When they finally handed over our meals they were getting cold.
Oct 15, 2016
Cons: Excessive luggage charge, $121, one way Bangkok to Hanoi
Oct 14, 2016
Pros: Our experience with Jetstar was wonderful. From the time we purchased our tickets to arriving at our destination, it was a very enjoyable experience.
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