Temukan Penerbangan Murah di Jetstar Pacific

Huge delays with little to no communication from Jetstar

Kontra: Delayed from 545-9:30pm with no communication from airline. If it wasn't for the fact I belong to the tripit service I would have turned up at the airport at 4:45pm for 5:45pm flight. I knew it was delayed until 8:10, thanks to tripit. Then it continued to be delayed u til 9:30pm.

Cheap and easy - you get what you pay for.

Pro: Crew were lovely and check in was easy. Good price for the flight:

Kontra: Seats were broken (couldn't recline if you wanted, tray table taped up) only accepted cash for drinks/food but to be fair none of this is a big deal

massive delays and no staff or any crew member would tell us anything

Pro: staff was ok, plane was fine

Kontra: most everything, delays, poor communication, unsympathetic, rude, just all round pretty terrible

Kontra: The flight boarded and left late Seats were small and uncomfortable Plane was filled with chinese tourists who were rude and unorderly

Good budget airline

Pro: Check in was swift, boarding was smooth. The crews are efficient.

Kontra: It was just another budget airlines, so what can you expect more?

It's an okay flight

Pro: The check in process was quite efficient. The ground crew lady in charge for check in was very polite and quick.

Kontra: The boarding process were ineffective! They call passenger for boarding only to wait in another waiting room and wait again inside the passenger bus because the aircraft was not ready.

It's ok

Pro: I feel like traveling in local tretory

Kontra: It's low cost carrier, delayed for more than 40 minutes

Bags smelled of sewage

Kontra: My bags, and at least 5 other passengers I talked to all smelled of sewage, and were soaking wet. As well as this, when we went to complain at Ho Chi Minh the service counter laughed at us and then ended up yelling at us. Further more to get our connecting flight we had to check our bags in again, and we were refused, as the bags smelled to much, and were wet.... But this was all because of the baggage handling on the flight from dalat to go chi Minh.... Very inimpressed. I have never been yelled at by customer service staff... Also trying to send a complaint online was difficult, as the page would not load, I needed up having to phone, and having a equally more frustrating conversation with someone with limited English.... It was just a totally frustrating event.