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|Rute Populer||Sydney Kingsford Smith ke Melbourne|
|Bandara Populer||Sydney Kingsford Smith|
Pro: Both good
Pro: Great crew and seats were very comfortable
Kontra: The person sitting next to me was extra nervous which was a little un nerving
Kontra: Absolutely nothing - well done Jetstar
Pro: The crew were not particularly friendly. They were somewhat abrupt.
Kontra: The crew’s attitude to passengers and manner of communication. The flight was delayed by about 20 to 25 minutes but there were no announcements about it or apologies for the inconvenience.
Pro: Seats okay but would not recline
Kontra: Our flight was delayed because of poor rostering due to one of the crew being out of hours and another crew member had to be brought from Brisbane to Sydney to join the flight. Not very professional in my eyes.
Pro: I loved the process and crew communication in consideration of the amount of passengers.
Kontra: Considering the media coverage of an airborne virus killing people seemingly quickly - I would have expected an airline (travelling from the genesis of the disease) to supply face masks.... the crew and other passengers expressed similar concerns, perhaps a decent consideration.
Pro: On check in we were offered the extra legroom right at the front, with just the two of us on the row!
Kontra: Choices of food is not much of variety, not of good selection & more so not available when i decided to purchase a small beef pie that is quite costly
Pro: Seat 26A had a faulty back support, with protruding metal spring/wire.
Kontra: Better maintenance
Pro: Crew always happy and polite.
Kontra: all travellers were polite this trip, which I’m sure was appreciated by the crew.
Pro: no amazing crew and no warm and fuzzies
Kontra: Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like.
Service and food
Pro: Service was great. Best food hubby and I ever had on a flight, international or domestic!
Kontra: No issues!
Kontra: tv entertainment,i wish i had realised that there was no TV for the children.
Pro: Love the cheap fares and easy check in
Kontra: So cramped! No leg room
Pro: The crew were friendly and tickets were a great price
Kontra: No legroom at all, very cramped
Kontra: NOT BEING DELAYED - WHICH RESULTED IN ME ONLY GETTING AT HOME CLOSE THE 2AM IN THE MORNING WITH WORK STARTING AT 7AM!!!
Pro: It was OK
Kontra: It would of been nice to know why we were delayed.
Pro: It was a full flight and all went smoothly
Kontra: It could have been on time bu these things happen
Pro: crew was helpfull
Kontra: me and my partner should have been seated together
Kontra: If the boarding time had remained unchanged and there was more legroom
Pro: In time take off. Early landing. Comfy seat
Pro: Nothing special. Just ok. Crew friendly.
Kontra: Flight delayed by one hour. Seats pretty well worn. Hard on the derrière.
Pro: Seat not very wide
Kontra: Screaming kids in business & just behind business
Pro: Yes crew amazing and seats comfortable
Kontra: Try keeping to scheduled time.
Kontra: late flights. Poor communication.
Pro: Boarding was easy
Kontra: Been ontime
Kontra: Flight from Napier to Auckland was delayed
Pro: For that price it was a great flight
Pro: Wont be travelling again with Jetstar
Kontra: Flight delayed for 6 hours without compenstauion
Kontra: I prepaid for my meal and it was brought to me soon after I boarded about 4pm. I wasn’t hungry as I already had lunch. It would have been better to bring it for me at dinner time, Sydney time as that’s what my body clock was on. The last service was too close to landing.
Kontra: Delayed so long.
Kontra: Business class seats are too close together to accommodate recline. Results in a rude shock when the person in front of you reclines their seat.
Pro: It was a routine flight experience
Kontra: The flight was half an hour late arriving
Pro: Nice crew inside the plane
Kontra: It is outrageous the price for overweight cabin that was not even 10kg. Not food or entertainment included in ticket price. Even if it's a short flight, at least water to keep passengers hydrated should provide. Really uncomfortable with this situation.
Kontra: In this day and age, i expect to have free entertainment even with a short hall
Pro: Comfotable flight, Good landing.
Kontra: Though one of the stewardess' was professional she was a little impersonal. That statement is a little harsh as she was very young. I am sure as she gains experience she will become great at what she does. Maybe a big smile would help when she addresses passages.
no comfort for more profit
Pro: No intermediate stop
Kontra: Economy seats very uncomfortable, very noisy toilette
Pro: Good crew
Kontra: Cheaper add booked luggage costs.
Pro: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.
Kontra: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.
Pro: All were very good.
Pro: Crew were ok , but all looked like they had had a long day. Functional but not outstanding.
Kontra: Late departing
Kontra: Average service, too bad they are partnered/owned by Qantas
Pro: tons of leg room in emergency aisle + fast on/off loading of plane
Kontra: weird boarding via bus that was kinda annoying
Kontra: Small walkway and seats.
Pro: Good coffee
Kontra: A better selection of movies
Kontra: The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!
Pro: The boarding
Kontra: I would like have a blanket and also one free coffee
Kontra: All good. Got a great seat with leg room so can't complain. Many thanks
Pro: Seat was uncomfortable, crew was lovely
Kontra: Tired seats should be updated.
Pro: Older plane with uncomfortable seat
Kontra: The seat on the plane was old and uncomfortable
Kontra: No complaints at all.
Kontra: Why are their flights always delayed?
Kontra: There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples.
Kontra: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!
Kontra: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.