Temukan Penerbangan Murah di Jetstar

Kontra: Eat and sleep

Uncomfortable

Pro: Air conditioning, good size overhead vaggage storage

Kontra: No leg room... so uncomfortable trip...most of us aussies have long legs..i think planes are designed for Asians who are shorter limbed. Will not travel again on jetstar overseas

Everything is an additional cost option.

Pro: Safe.

Kontra: Ended up on a Jetstar flight on a codeshare arrangement with our booked airline Qantas. The journey didn’t start well when our bags would not scan through the self serve checkin as we had not booked direct with Jetstar. We then asked for an aisle seat, but this was refused - the “customer service” assistant advised we should have paid extra to pre-reserve a seat (a no cost option on Qantas). Then when we entered the plane we found that both adjacent aisle seats were in fact vacant. Food was an additional cost item - on an 8 hour flight. Those unlucky enough to ask for a meal late found that there was nothing left for them. Entertainment was also an additional cost item - when paid for the selection was extremely limited, the system slow. The entertainment froze up requiring a reboot. Though not the airline’s fault, the person behind was very fidgety, making it very uncomfortable for anyone sitting in front of him. If the seats were slightly further apart we might not have had that experience either. All in all not the best, given that we had booked with a full price airline and ended up on a budget airline instead.

Appreciate the honesty

Pro: They actually gave us a reason for the delay - plane had not been cleaned the night before.

Kontra: No further updates when revised departure time had past and we were still waiting in line. Delay avoidable and not acceptable for first flight of the morning

Weighing carry-on at boarding gate!

Kontra: I didn't check in my bag, didn't bother to weigh it. They weighed it at boarding and it was too heavy (my bad, I probably should have checked) and had to be checked in. My gripe is that they made me pay $60 even though my ticket included a free piece of luggage. Their argument was that I didn't use that facility at check-in and therefore waived the right to that piece of check baggage.

Too cramped uncomfortable

Pro: Air conditioning comfortable

Kontra: Will not travel again on jetstar as seating is very uncomfortable..not good for aussies probably suitable for asians who have shorter legs.