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|Rute Populer||Amsterdam Schiphol ke Amsterdam Schiphol|
|Bandara Populer||Amsterdam Schiphol|
Pro: Staff were polite
Kontra: The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating
Pro: The seats were so comfortable
Kontra: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.
Kontra: It's KLM. What else do you need to know.
Pro: Klm's consistantly high standards in everything they do.
Pro: Crew were excellent
Kontra: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Pro: KLM are our airline of choice. A great full-service carrier with impecable standards.
Pro: Professional crew. Good simple check in.
Pro: Usual faultless KLM experience
Pro: Pleasant crew. Appropriate and efficiently served snack.
Kontra: Boarding and disembarkation were slow.
Pro: Staff were professional and polite.
Kontra: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Pro: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Kontra: Flight was delayed, had to run to my next connection flight.
Pro: Everything works and quick to get to destination.
Pro: Flight arrived on time
Kontra: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Pro: Planes were on time and connections made.
Kontra: One bag delayed as not put on flight and food could be better.
Pro: The crew was informative
Kontra: Inflight sandwiches
Pro: Customer care was super supportive
Kontra: Inflight sandwiches
Pro: The crew were excellent and seats were comfy.
Kontra: Headphones for the entertainment centre.could have been better. Sound quality not great.
Pro: very nice crew
Kontra: my bagfage was lost
Pro: very nice crew
Kontra: my baggage was lost
Pro: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Pro: The crew was great. The soecial meal request was hadled well despite oversight.
Kontra: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Pro: Crew was great and helpful despite oversight in my special meal.
Kontra: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Pro: Just as I expected. And I made my last connection easily.
Pro: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
Kontra: A queuing system would be better-it was a bit disorganised at Amsterdam!
Kontra: Travelled business class and was ace experience
Kontra: Flight got delayed 30 minutes
Pro: Seat was comfy and spacious for economy class
Kontra: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.
Pro: Very friendly crew and on time with no problems.
Pro: Very professional
Kontra: Lost luggage
Pro: Crew was helpful and food was very good
Kontra: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai
Pro: Friendly crew, upgraded seat was worthwhile
Kontra: More snacks in between meals,
Kontra: Head support for 6 feet plus people on seats would be good
Pro: The seat was a little uncomfortable but the crew were amazing.
Pro: The friendliness of the crew
Pro: Seat was good
Kontra: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened
Pro: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.
Pro: Pleasant flight
Kontra: We were delayed & missed our connection
Kontra: Late departure. Rush to connect.
Pro: Entertainment was amazing
Kontra: Seats a bit hard
Pro: The entertainment was amazing
Kontra: The seats were a bit hard
Kontra: Delays, took my hand luggage into the hold,
Kontra: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.
Pro: The crew are amazing! Attentive and friendly.
Kontra: The seats could have been bigger.
Kontra: We had 4 hour delay causing a stop over at 3am. So yeah
Pro: Nice aircraft
Kontra: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay
Pro: Just the cabin crew being nice
Kontra: Punctuality KLM is always late
Kontra: Flight cancelled
Pro: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)
Kontra: A lot of delays, on both flights. We spent twice as much time waiting than flying.
Pro: quick/efficient boarding - good staff - good food - easy flight !
Kontra: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -
Pro: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort
Kontra: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -
Pro: Helpful and kind crew
Kontra: I wish there was WiFi
Pro: The crew were really helpful with people who had tight connections because of the delayed flight
Kontra: I wish they had WiFi
Pro: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight
Kontra: The earphones could have worked!
Kontra: Long haul flight made pleasant by KLM
Kontra: If only there was a way to be able to lie down and sleep - you would be pioneers in aviation
Pro: Crew were great, food, entertainment, seat and everything else was great as well.
Pro: The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)
Kontra: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold.
Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.