Recent reviews
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- Neutral
- Negative
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4.0
Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.
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2.0
N/A N/A
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10.0
The flight crew were very helpful and insightful. The customer service and willingness to help were incomparable.
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10.0
Can check 2 bags as always and of course great customer service Wish i could get more flights with them within the USa
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5.6
We were supposed to leave at 1.30pm and left at 5pm. So there was a delay of 3 1/2 hours. We got two bottles of water and some chips.
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8.0
The flight was on time and efficient and crew friendly and professional The chicken curry was very bland but I guess I should be pleased food was served at all on a 2 hour flight
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2.0
Just made it Checked into Durban, expecting like any other time, to have boarding passes for all legs of flight and bag checked through to Toronto. Discovered that due to my flights not being on the same alliance network, I was given only flight tickets to Joburg and that I would have to pick up my bag in Joburg; check in at the airline counter for boarding passes and to have my bag checked; and then, only then, could I proceed. Given that I had only 2 hours between flights in Joburg and that I had to do all of this, besides going through security and customs, it was difficult. Found very helpful man who helped me rush to airline ticket counter (only to find my further flight cancelled which required quick rebooking) to check in bag and get boarding passes; ran to security (man directed me through to a special shorter security screening). just made gate. Close call for other connecting flight but as bag checked through and boarding passes in hand, less chance of a miss.
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2.3
As luck would have it SA Express was delayed Could book a seat on SAX Flight was delayed so I would have missed my 13:45 flight to Singapore
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6.3
Easy to do, from booking to boarding. No frills, but that's what you expect from a low cost airline. Fight (return also) was 10 minutes early, which is a pleasant change. Legroom a bit tight, but I am taller than average.
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4.0
The plane needed to changed and very luckily for me this plane had a business class section and my seat was right in front. Standing in line to board they take so long to announce a delay. And it's not called flight delay, it's called a boarding delay. Doesn't make it any better.
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10.0
The flight crew were very helpful and insightful. The customer service and willingness to help were incomparable.
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10.0
Can check 2 bags as always and of course great customer service Wish i could get more flights with them within the USa
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8.0
The flight was on time and efficient and crew friendly and professional The chicken curry was very bland but I guess I should be pleased food was served at all on a 2 hour flight
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4.0
Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.
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2.0
N/A N/A
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5.6
We were supposed to leave at 1.30pm and left at 5pm. So there was a delay of 3 1/2 hours. We got two bottles of water and some chips.
review from
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2.0
Just made it Checked into Durban, expecting like any other time, to have boarding passes for all legs of flight and bag checked through to Toronto. Discovered that due to my flights not being on the same alliance network, I was given only flight tickets to Joburg and that I would have to pick up my bag in Joburg; check in at the airline counter for boarding passes and to have my bag checked; and then, only then, could I proceed. Given that I had only 2 hours between flights in Joburg and that I had to do all of this, besides going through security and customs, it was difficult. Found very helpful man who helped me rush to airline ticket counter (only to find my further flight cancelled which required quick rebooking) to check in bag and get boarding passes; ran to security (man directed me through to a special shorter security screening). just made gate. Close call for other connecting flight but as bag checked through and boarding passes in hand, less chance of a miss.
review from
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2.3
As luck would have it SA Express was delayed Could book a seat on SAX Flight was delayed so I would have missed my 13:45 flight to Singapore
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6.3
Easy to do, from booking to boarding. No frills, but that's what you expect from a low cost airline. Fight (return also) was 10 minutes early, which is a pleasant change. Legroom a bit tight, but I am taller than average.
review from
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4.0
The plane needed to changed and very luckily for me this plane had a business class section and my seat was right in front. Standing in line to board they take so long to announce a delay. And it's not called flight delay, it's called a boarding delay. Doesn't make it any better.
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