Guest reviews
Overall rating
8.1
Excellent
Based on 70 reviews
Overall
8.5
Boarding
8.4
Comfort
8.3
Crew
8.7
Entertainment
7.2
Food
7.8
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.6
provincial airline with average standard
Pros: Small plane with nearly personal attire
Cons: -
review from
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10.0
Cons: Good service
review from
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10.0
Reliable and good service
Pros: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
review from
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9.6
Enjoyed
Cons: Language was good. Staff friendly. All went well. Would use again
review from
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10.0
Fabulous
Pros: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
review from
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10.0
Excellent
Pros: Operated by Laos Airlines. On time arrival. Excellent service.
review from
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2.0
Pros: No good
review from
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6.0
Okay Flight
Pros: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Cons: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
review from
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10.0
Pros: It ran smoothly
Cons: Nothing
review from
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10.0
Quick flight from Luang Prabang to Chiang Mai
Pros: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
review from
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5.6
Sizing
Pros: Pricing
Cons: The tight seating
review from
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2.0
The worst experience EVER - Made us sign a respons
Cons: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
review from
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10.0
Cons: Good service
review from
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10.0
Reliable and good service
Pros: Laos airline is always on time or ahead of time. When all passengers were on board, the flight could take off ahead of time. That was a plus. For flight overv1 hour, a light sandwich and a small sweet were served along with refreshment. Flight attendants were very courteous and helpful. They helped me with my carry on when I had difficulty going up the tiny stairs. Thank you.
review from
-
9.6
Enjoyed
Cons: Language was good. Staff friendly. All went well. Would use again
review from
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10.0
Fabulous
Pros: The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation.
review from
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10.0
Excellent
Pros: Operated by Laos Airlines. On time arrival. Excellent service.
review from
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10.0
Pros: It ran smoothly
Cons: Nothing
review from
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10.0
Quick flight from Luang Prabang to Chiang Mai
Pros: Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long.
review from
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2.0
Pros: No good
review from
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6.0
Okay Flight
Pros: Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games.
Cons: Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight.
review from
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5.6
Sizing
Pros: Pricing
Cons: The tight seating
review from
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2.0
The worst experience EVER - Made us sign a respons
Cons: Our experience with Lao Airlines was horrible. We book'd a ticket from Vientiane to Colombo via Bangkok.. Everything seemed fine until Lao Airlines staff forced us to sign a paper were it said that if our baggage was lost, they wouldn't assume any responsibilities, because it was a "short connection time". We bought both flights in ONE ticket so we couldn't understand what was happening. At first we denied signing any releases, but then the supervisor took our boarding passes and threw us our luggage, denying us boarding. Not only that happened, we taped everything, so when we decided to sign because we couldn't afford to buy another flight, the supervisor denied us the checkin again, claiming that we HAD TO ERASE THE VIDEO otherwise they wouldn't board us. Worst experience DO NOT fly Lao Air
review from
Flight status
Lao Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
314
Hanoi
HAN
Luang Prabang
LPQ
111
Vientiane
VTE
Luang Prabang
LPQ
401
Vientiane
VTE
Xieng Khouang
XKH
602
Luang Namtha
LXG
Vientiane
VTE
601
Vientiane
VTE
Luang Namtha
LXG
313
Luang Prabang
LPQ
Hanoi
HAN
306
Pakse
PKZ
Vientiane
VTE
305
Vientiane
VTE
Pakse
PKZ
402
Xieng Khouang
XKH
Vientiane
VTE
224
Bangkok
BKK
Savannakhet
ZVK
636
Chiang Mai
CNX
Luang Prabang
LPQ
635
Luang Prabang
LPQ
Chiang Mai
CNX
223
Pakse
PKZ
Savannakhet
ZVK
223
Savannakhet
ZVK
Bangkok
BKK
224
Savannakhet
ZVK
Pakse
PKZ
513
Luang Prabang
LPQ
Pakse
PKZ
514
Pakse
PKZ
Luang Prabang
LPQ
513
Pakse
PKZ
Siem Reap
REP
514
Siem Reap
REP
Pakse
PKZ
446
Bangkok
BKK
Vientiane
VTE
441
Vientiane
VTE
Bangkok
BKK
112
Luang Prabang
LPQ
Vientiane
VTE
312
Hanoi
HAN
Vientiane
VTE
816
Kunming
KMG
Vientiane
VTE
311
Vientiane
VTE
Hanoi
HAN
815
Vientiane
VTE
Kunming
KMG
Top airports served by Lao Airlines
- Vientiane Wattay Airport (VTE)
- Luang Prabang Airport (LPQ)
- Pakse Airport (PKZ)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Hanoi Noibai Airport (HAN)
- Siem Reap Airport (REP)
- Chiang Mai Airport (CNX)
- Savannakhet Airport (ZVK)
- Phnom Penh Pochentong Airport (PNH)
- Luang Namtha Airport (LXG)
- Kunming Changshui Airport (KMG)
- Xieng Khouang Airport (XKH)
- Guangzhou Baiyun Airport (CAN)
- Busan Gimhae Airport (PUS)
- Ho Chi Minh City Airport (SGN)
- Seoul Incheon Intl Airport Airport (ICN)
- Changsha Huanghua International Airport (CSX)
- Jinghong Gasa Airport (JHG)
- Chengdu Airport (CTU)
- Changzhou Airport (CZX)
Lao Airlines contact information
- QV IATA code
- +856 21 212 051 Call
- laoairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.