|Rute Populer||Berlin Brandenburg ke Frankfurt|
Pro: Everything was great!
Pro: On time
Pro: Very good food. Crew is nice and helpful
Kontra: Business seats and in general the plane is just too old and not high standard. No screens even in business class
Pro: On time.
Kontra: Quality of all services are declining on Lufthansa.
Kontra: I’m still waiting for my baggage
Pro: Short layover
Kontra: No fee for luggage
Pro: Al the flights was nice with no issues
Kontra: The food that I have with Lufthansa was super bad and there’s no Choise, however, the connect flight wit with United airline have very good food and , what I want say is United airline airplane much better than Lufthansa in every thing even the seats is much nicer
Pro: Okay crew. Though there are always standouts in the group. They don’t have an easy job with current Covid-19 requirements.
Kontra: Food is down a few notches. Used to better especially on other airlines.
Pro: Good crew, helpful and friendly.
Kontra: Food is not as good as some other airlines I’ve been on.
Pro: Crew could have been a little more friendly. Seating was great
Kontra: Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months
Pro: Situation was handled well.
Kontra: Lack of information on the cause of delay.
Pro: Booking, price
Kontra: A little easier site navigation- understanding
Kontra: Everything was great
Pro: Very helpful and experienced crew, really good service! Thank you!
Kontra: Best flight to DFW
Pro: The particular flight attendant serving our area seemed rude.
Pro: Thank you. It was very good and comfortable trip with a nice team.
Pro: Great, patient crew!
Kontra: Flight was cancelled with NO NOTIFICATION. I learnt about it when i reached the airport - 3 hours before departure. And there was absolutely no one from Lufthansa available - innperson or on phone.
Pro: Plane was empty so got a whole row to myself!
Kontra: One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old.
Kontra: There was no in-flight entertainment
Pro: Loved this flight, crew was amazing!
Kontra: A snack
Kontra: Unable to travel due to Corona restrictions, company would not refund ticket.
Pro: Customer service by the crew
Kontra: Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad....
Pro: yes great
Kontra: seats and cleaness