Informasi Lufthansa
| Kode IATA | LH |
|---|---|
| Rute | 624 |
| Rute Populer | Frankfurt ke Berlin Tegel |
| Bandara Dilayani | 201 |
| Bandara Populer | Frankfurt |
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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3,6
Pro: Didn’t like anything. Mediocre all round.
Kontra: Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers.
ulasan dari
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9,6
Pro: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.
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9,6
Pro: The crew was great with kids. Very friendly and helpful.
ulasan dari
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8,0
Pro: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
Kontra: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges.
ulasan dari
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6,5
Lufthansa Efficiency
Pro: Flight departed on time. Crew were friendly and efficient
Kontra: Boarding seem to be chaotic, no boarding by group or seat number.
ulasan dari
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2,0
Pro: -
Kontra: Will never use Lufthansa again
ulasan dari
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2,0
Pro: -
Kontra: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.
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10,0
Pro: Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)
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6,0
Pro: As previously stated hated having to go through security again
Kontra: Chocolate
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5,3
A reasonable priced flight
Pro: Cabin staff were cheerful and helpfully
Kontra: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option
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7,6
Kontra: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag
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10,0
Kontra: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so
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6,4
Pro: On time, efficient.
Kontra: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.
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2,6
Kontra: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience
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3,3
Pro: The crew was friendly. The seating was ok but dirty floors
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9,0
Pro: Absolutely amazing service
Kontra: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.
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5,2
Pro: New-ish aircraft
Kontra: Prompt departure; better food/snacks.
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6,0
Pro: The crew
Kontra: More support
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6,0
Pro: Nothing much to say. The crew was polite, kind and professional.
Kontra: nothing.
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10,0
Always is a pleasure to fly Lufthansa
Pro: Very Organised and punctual
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4,0
Pro: Pilot kept us informed throughout the flight.
Kontra: Onboard services.
ulasan dari
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3,0
Pro: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.
Kontra: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.
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6,6
It was good
Pro: Everything except delay
Kontra: Nil
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7,6
Everything was good except a bit delay.
Pro: Service
Kontra: Delay for both leg trip.
ulasan dari
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9,2
Pro: The crew were really friendly and made sure we were looked after.
ulasan dari
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10,0
Pro: Respect and politeness of the staff
Kontra: Wi-Fi is not available on all flights also is easy to download the fllynet
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8,0
Pro: Boarding was quick and good
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2,0
Kontra: The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for
ulasan dari
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8,4
Pro: The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids.
Kontra: Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk
ulasan dari
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4,0
Kontra: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.
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2,0
Pro: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.
Kontra: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.
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2,6
Kontra: Seat I had was terrible .. not comfortable
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4,0
Pro: Free drinks
Kontra: Plane land on time
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6,0
Pro: Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond.
Kontra: Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week.
ulasan dari
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9,6
The flight was on time.
Pro: My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then.
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5,0
Information rather scant , ground staff a misery
Pro: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .
Kontra: Ground staff poor customer service
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5,0
Kontra: On tome flight
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10,0
Pro: Free wine!
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6,0
Pro: Crew was great, plane was nice
Kontra: delayed again, almost missed connection
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6,0
Pro: Plane was awesome and comfortable
Kontra: Delayed without updates for hours
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10,0
Pro: a320 was comfortable
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8,0
Pro: everything from the boarding and check-in process to in flight comfort.
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8,0
Pro: everything from the boarding and check-in process to in flight comfort.
ulasan dari
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2,0
Pro: Not and horrible waited for 10hour before we board the last journey
Kontra: Is horrible will not use kayak again we want to change the flight we were told not changeable
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6,8
Kontra: No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs
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2,6
Kontra: Everything
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10,0
Excellent flight.
Pro: Lufthansa should keep up the standard.
Kontra: The delay on the arrival time at Abuja because some passengers are transiting to other cities.
ulasan dari
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6,8
Pro: Flight was delayed, but the crew did all they can to make passengers feel comfortable.
Kontra: No food for vegetarians.
ulasan dari
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6,8
Kontra: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.
ulasan dari
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6,8
Kontra: The in-flight snack - choice of two disappointing sandwiches.
ulasan dari
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6,8
Kontra: Mediocre sandwich
ulasan dari
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6,8
Kontra: The food was sub-standard, though it was described accurately as a snack.
ulasan dari
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6,6
Pro: Crew
Kontra: Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)
ulasan dari
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7,2
Pro: Great crew. Great seats
Kontra: Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily
ulasan dari
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7,0
Kontra: Better selection of movies
ulasan dari
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8,6
Pro: Food was good and crew were helpful.
Kontra: Seat could have been comfier!
ulasan dari
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8,6
Pro: Food was great and the crew were helpful.
Kontra: Seat could have been comfier!
ulasan dari
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9,6
Pro: Everything Else
Kontra: Too much cabin baggage.
ulasan dari
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6,6
Pro: Lufthansa long haul flights has a really cool air flight status system.
Kontra: Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights.
ulasan dari
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7,2
Kontra: I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through.
ulasan dari
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9,6
Pro: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.
ulasan dari
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9,6
Pro: The crew was great with kids. Very friendly and helpful.
ulasan dari
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10,0
Pro: Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)
ulasan dari
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10,0
Kontra: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so
ulasan dari
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9,0
Pro: Absolutely amazing service
Kontra: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.
ulasan dari
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10,0
Always is a pleasure to fly Lufthansa
Pro: Very Organised and punctual
ulasan dari
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9,2
Pro: The crew were really friendly and made sure we were looked after.
ulasan dari
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10,0
Pro: Respect and politeness of the staff
Kontra: Wi-Fi is not available on all flights also is easy to download the fllynet
ulasan dari
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9,6
The flight was on time.
Pro: My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then.
ulasan dari
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10,0
Pro: Free wine!
ulasan dari
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10,0
Pro: a320 was comfortable
ulasan dari
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10,0
Excellent flight.
Pro: Lufthansa should keep up the standard.
Kontra: The delay on the arrival time at Abuja because some passengers are transiting to other cities.
ulasan dari
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8,6
Pro: Food was good and crew were helpful.
Kontra: Seat could have been comfier!
ulasan dari
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8,6
Pro: Food was great and the crew were helpful.
Kontra: Seat could have been comfier!
ulasan dari
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9,6
Pro: Everything Else
Kontra: Too much cabin baggage.
ulasan dari
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8,0
Pro: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
Kontra: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges.
ulasan dari
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7,6
Kontra: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag
ulasan dari
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6,6
It was good
Pro: Everything except delay
Kontra: Nil
ulasan dari
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7,6
Everything was good except a bit delay.
Pro: Service
Kontra: Delay for both leg trip.
ulasan dari
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8,0
Pro: Boarding was quick and good
ulasan dari
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8,4
Pro: The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids.
Kontra: Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk
ulasan dari
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8,0
Pro: everything from the boarding and check-in process to in flight comfort.
ulasan dari
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8,0
Pro: everything from the boarding and check-in process to in flight comfort.
ulasan dari
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6,8
Kontra: No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs
ulasan dari
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6,8
Pro: Flight was delayed, but the crew did all they can to make passengers feel comfortable.
Kontra: No food for vegetarians.
ulasan dari
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6,8
Kontra: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.
ulasan dari
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6,8
Kontra: The in-flight snack - choice of two disappointing sandwiches.
ulasan dari
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6,8
Kontra: Mediocre sandwich
ulasan dari
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6,8
Kontra: The food was sub-standard, though it was described accurately as a snack.
ulasan dari
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6,6
Pro: Crew
Kontra: Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)
ulasan dari
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7,2
Pro: Great crew. Great seats
Kontra: Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily
ulasan dari
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7,0
Kontra: Better selection of movies
ulasan dari
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6,6
Pro: Lufthansa long haul flights has a really cool air flight status system.
Kontra: Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights.
ulasan dari
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7,2
Kontra: I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through.
ulasan dari
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3,6
Pro: Didn’t like anything. Mediocre all round.
Kontra: Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers.
ulasan dari
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6,5
Lufthansa Efficiency
Pro: Flight departed on time. Crew were friendly and efficient
Kontra: Boarding seem to be chaotic, no boarding by group or seat number.
ulasan dari
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2,0
Pro: -
Kontra: Will never use Lufthansa again
ulasan dari
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2,0
Pro: -
Kontra: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.
ulasan dari
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6,0
Pro: As previously stated hated having to go through security again
Kontra: Chocolate
ulasan dari
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5,3
A reasonable priced flight
Pro: Cabin staff were cheerful and helpfully
Kontra: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option
ulasan dari
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6,4
Pro: On time, efficient.
Kontra: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.
ulasan dari
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2,6
Kontra: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience
ulasan dari
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3,3
Pro: The crew was friendly. The seating was ok but dirty floors
ulasan dari
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5,2
Pro: New-ish aircraft
Kontra: Prompt departure; better food/snacks.
ulasan dari
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6,0
Pro: The crew
Kontra: More support
ulasan dari
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6,0
Pro: Nothing much to say. The crew was polite, kind and professional.
Kontra: nothing.
ulasan dari
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4,0
Pro: Pilot kept us informed throughout the flight.
Kontra: Onboard services.
ulasan dari
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3,0
Pro: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.
Kontra: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.
ulasan dari
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2,0
Kontra: The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for
ulasan dari
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4,0
Kontra: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.
ulasan dari
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2,0
Pro: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.
Kontra: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.
ulasan dari
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2,6
Kontra: Seat I had was terrible .. not comfortable
ulasan dari
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4,0
Pro: Free drinks
Kontra: Plane land on time
ulasan dari
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6,0
Pro: Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond.
Kontra: Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week.
ulasan dari
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5,0
Information rather scant , ground staff a misery
Pro: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .
Kontra: Ground staff poor customer service
ulasan dari
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5,0
Kontra: On tome flight
ulasan dari
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6,0
Pro: Crew was great, plane was nice
Kontra: delayed again, almost missed connection
ulasan dari
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6,0
Pro: Plane was awesome and comfortable
Kontra: Delayed without updates for hours
ulasan dari
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2,0
Pro: Not and horrible waited for 10hour before we board the last journey
Kontra: Is horrible will not use kayak again we want to change the flight we were told not changeable
ulasan dari
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2,6
Kontra: Everything
ulasan dari
Status Penerbangan
Peta Rute Lufthansa
Rute Penerbangan Populer
Bandara Populer yang dilayani oleh Lufthansa
- Bandara Frankfurt (FRA)
- Bandara Munchen Franz Josef Strauss (MUC)
- Bandara Berlin Tegel (TXL)
- Bandara Hamburg (HAM)
- Bandara London Heathrow (LHR)
- Bandara Duesseldorf Intl (DUS)
- Bandara Paris Charles de Gaulle (CDG)
- Bandara Barcelona-El Prat (BCN)
- Bandara Hannover (HAJ)
- Bandara Brusel Bandara Bruxelles-National & bandara lainnya (BRU)
- Bandara Roma Fiumicino (FCO)
- Bandara Amsterdam Schiphol (AMS)
- Bandara Milan Malpensa (MXP)
- Bandara Stockholm Arlanda (ARN)
- Bandara Köln/Bonn (CGN)
Cara menghubungi Lufthansa
- LH Kode IATA
- +49 69 86 799 799 Telepon
- lufthansa.com Kunjungi