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Pro: They bumped us up to seats with unlimited leg room (no seats in front of us). It was an incredibly comfortable flight. Since it was also a very short flight, I can't say all that much
Constant Schedule ChangesPro: If you like to fly so cheap you don't care about anything other than getting there then choose PAL.
If you have so low expectations about the service and treatment of your baggage then PAL are the airline for you. Kontra: There were constant schedule changes and updates. Then there were luggage issues.
Since there is alternatives - NEVER AGAIN
Flight was not booked!!Kontra: I purchased the ticket via Kayak. First it was booked, then I got a cancellation note. As I got to the airport , I had to buy a new ticket that was USD 100 more expensive than the one Kayak sold to me. Plus the hassle to actually get on the flight in time.