Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0
Nothing Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?
review from
-
2.0
Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards
review from
-
8.0
On time Public address system loudspeaker on plane was quite loud
review from
-
2.0
Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late. The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage.
review from
-
7.5
The seats are comfortable and there was enough place in the overhead bins The airport in Istanbul does not offer WiFi - which is unbelievable for 2017....
review from
-
8.5
The seats are comfortable and there was enough place in the overhead bins The airport in Istanbul does not offer WiFi - which is unbelievable for 2017....
review from
-
10.0
The seats were not too tight and the food is not extensively expensive No Internet access at Istanbul airport which isahugh issue nowadays!
review from
-
10.0
The seats were not too tight and the food is not extensively expensive No Internet access at Istanbul airport which isahugh issue nowadays!
review from
-
2.0
A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo
review from
-
2.0
Absolutely nothing Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost.
review from
-
8.0
On time Public address system loudspeaker on plane was quite loud
review from
-
8.5
The seats are comfortable and there was enough place in the overhead bins The airport in Istanbul does not offer WiFi - which is unbelievable for 2017....
review from
-
10.0
The seats were not too tight and the food is not extensively expensive No Internet access at Istanbul airport which isahugh issue nowadays!
review from
-
10.0
The seats were not too tight and the food is not extensively expensive No Internet access at Istanbul airport which isahugh issue nowadays!
review from
-
2.0
Nothing Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?
review from
-
2.0
Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards
review from
-
2.0
Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late. The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage.
review from
-
2.0
A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo
review from
-
2.0
Absolutely nothing Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost.
review from
