kayak.co.id juga tersedia dalam Bahasa Inggris. Visit site in English.
Kode IATA | PC |
---|---|
Rute | 437 |
Rute Populer | Izmir Adnan Menderes Arpt ke Istanbul Sabiha Gokcen |
Bandara Dilayani | 119 |
Bandara Populer | Istanbul Sabiha Gokcen |
Pro: The crews are friendly and smiling. Seat are comfortable
Kontra: If they allow the family with young children to board first will be excellent
Kontra: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177
Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .
Kontra: Staff smile more. More room.
Kontra: We were really afraid from istanbul to beirut.
Lot of hidden fees and u comfortable flight. Got wet in the weather
Kontra: The boarding Schdule
Kontra: If it was on time. Over an hour late.
Kontra: The set it was so bad
Super bad seats
Pro: Cheap ticket prices
Kontra: Bad in plane services
Very bad in payments
Lake of latest aviation regulations
Pro: I may never travel with this airline
Kontra: I hate traveling with this airline
I couldnt sleep or rest
During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation
The tiolet was in abad condation and i couldnt use it
Pro: Nothingv
Kontra: Very bad
Pro: Easy smooth boarding. Peaceful flight.
Kontra: But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport
Kontra: seats are not comfortable at all
Istanbul-Amsterdam-London floght
Pro: Nothing
Kontra: Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey
Kontra: Nothing
Pro: Flight was on time
Kontra: Too much waiting for boarding and staff was not friendly
Cheap and good
Pro: Flight timing was good
Kontra: Boarding was a bit complicated
Kontra: Very slow check in. Unhelpful and unfriendly crew
Pro: Bording was fast and the plane took off on time.
Kontra: Pegasus cannot fly without a dalay of at least 1 hour !!!
fine except for 1 HR delay
Pro: price. flight. comfort. convenience
Kontra: delay
saw airport bad mannered unable to cope
Pro: seats. comfort flight price
Kontra: waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners
Pro: Nothing , It was veri terrible
Kontra: The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time
Pro: The worst airport ever
Kontra: The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time
All their staff and ground crew activel avoid contact with customers
Pro: The price
Kontra: No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible
Pro: Easy flight and friendly staff.
Kontra: Not much
Not good enough
Pro: Not much
Kontra: Oh wow there’s a long list:
-flight was late
-no food or drinks were offered
-seats were dirty
-plane was dirty
-staff spoke very limited English
-every single food we ordered was “sold out”
-credit. At cpayments we’re not accepted
-toilets were not clean
I could continue but the above suffices.
Uncomfortable
Pro: Getting off the plane
Kontra: Not enough leg room for the over 6 footers
Kontra: Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender..
Global traveler
Pro: It got me there safely
Kontra: No free drinking water and it wasn't that cheap of a flight to say it a budget airline.
Global traveler
Pro: I got to my destination safely
Kontra: No free drinking water considering it wasn't really that cheap of a flight to say it budget airline
Kontra: Almost one hour delay to board and take off!!!
Flight delayed
Pro: The flight was delayed, presumably due to weather conditions
Flight delayed and baggae lost
Pro: Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because:
1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE
2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant
Bad services
Pro: Nothing
Kontra: Airline stuff was bad in palne which not care about undisable boy was travel with me
Bad in Kuwait counter the manager of Pegasus
Kontra: Every service bad
Worst flight I ever had !!!
Pro: Did not like anything about it,
Kontra: My luggage is lost I am in Erbil just me and my passport !!!
Hello no compensation no sorry !! Just fill a form and put your name and bye !!!
Kontra: the flight was delayed without telling us why we were late from our next flight
the Pegasus company is completely set for organised robbery
Pro: Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box.
Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !??
Best Regards
Nice and comfortable seats
Pro: This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room.
Kontra: I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English
Nice and clean airline
Pro: This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room.
Kontra: The flight was only hour and 30 min, so I have no criticism for this flight
Transfer between flights totally chaotic
Pro: Good price, times of flights worked for what I wanted
Kontra: Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster.
Pro: Was first to check-in and received exit-row seat with its extra leg-room.
Kontra: Exit row seats do not recline .. so could not lie-back on this overnight flight.
bad experience with pegasus airline
Kontra: the staff at the disk was so bad they charge me for extra weight
more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???.
also when I paid by my visa card they didn't give me my recipt which mean they did something dicey.
Never ever again
Pro: Nothing
Kontra: The flight was delayed and that's normal for them I guess .. worst cabin crew ever.
Never ever again
Pro: Nothing
Kontra: The flight was delayed and that's normal for them I guess .. worst cabin crew ever.
The most horrible flights ever
Pro: smile of 1 crow
chair not bad
Kontra: timing
check in
boarding
landing
I had 2 flights and both we boarded late and arrived late of course.
I will never use this air lines again in my life
Second time of pegasus.. and second late schedule
Pro: Nothing
Kontra: Everything
Ok
Pro: The seats were comfortable, plane was clean and tidy.
Kontra: People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check.
Nothing at all
Pro: Nothing at all . The only reason I get ticket from Pegasus was because they are landing near my house in stanstead airport
Kontra: Nothing at all
Flight delayed from Doha to Istanbul
Kontra: Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise
Kontra: 2 hours delay
Excellent airline with high efficiency
Pro: we arrived the airport late but luckily the counter close 30 minutes before flight departure
the ground staff help us check through baggage to our final destination-Milan
Kontra: nil
Terrible experience even for a low cost airline
Pro: Nothing.
Kontra: Totally useless. Dirty plane, lousy service. Was ready to pay for refreshments as I had to take this low cost airline for time reasons. When trying to pay with a credit card the stewardess was telling me it was a debit card (as if I didn't know what my cards are) - after a while it appeared she mixed online and offline cards for credit and debit cards, yet she was increasingly arrogant while trying to convince me my card is a debit one. So I tried to pay cash with 100 EUR bill and she told me she was going to return the change in Turkish lira! The male steward was just standing next to the trolley without saying a word, looking afraid of his aggressive lady colleague. That's what I call customer service! The particular flight was PC861 Kuwait - Istanbul on June 17.
Can't recommend
Pro: Nothing
Kontra: After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service.
Entertainment and food
Pro: There was no flight entertainment. Food had to be purchased. For international flight, I found it very inconvenient to travel with this airlin.
Worst of all, I did not realize that in order for me to continue to my connection flight to Dubai, I had to get my luggage, apply for Turkey visa and leave the transit area and check-in again. There was no assistance on the flight nor outside when we arrived to guide passengers to the connecting flights.
Overall, i would not recommend this airline nor, Easyjet (Amsterdam-London) and Skypicker the company that booked my flights to anyone.
I found overall experience, frustrating, unprofessional, delays, luggage weight limitation, unnecessary visa requirement, etc.
Never again
Pro: Cheap
Kontra: Very uncomfortable seats
No drinks included despite long haul flight
Messy boarding procedures
Never again
Pro: Cheap
Kontra: Very uncomfortable seats
No drinks included despite long haul flight
Messy boarding procedures