|Rute Populer||Antalya ke Istanbul Sabiha Gokcen|
|Bandara Populer||Istanbul Sabiha Gokcen|
The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles
Bad customer service 😑
The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!
I love everything
They want to charge 250 euros for an extra bag and made my sister miss her flight.
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
Pro: Departure on time, arrival ahead of time.
Kontra: There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying.
Pro: The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints.
Kontra: The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :(
Kontra: Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys
Pro: Flight was on time. Crew handled a dispute between two passengers effectivley and professionally.
Kontra: Not charging for a small bottle of water would be nice.
Kontra: The seats more comfortable.
Kontra: They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all.
Pro: Good legroom
Kontra: Just perfect and on time
Kontra: No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft.
Kontra: Unfriendly staff and very uncomfortable airplane. Seats were bad
Kontra: Staff are not friendly, airplane was old and seats were very uncomfortable
Pro: Great boarding , on time! Friendly helpful staff . Just really good experience
Pro: Nothing no drinks, food entertainment nothing
Kontra: No services and not polite
Pro: The crews are friendly and smiling. Seat are comfortable
Kontra: If they allow the family with young children to board first will be excellent
Pro: Service, food and entertainment.
Kontra: Comfort. Flight was cramped.
Kontra: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....
Kontra: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas
Pro: The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy.
Kontra: We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us.
Kontra: the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep.
Pro: Crew was good, cheap price
Kontra: Rough landing, and very poor luggage service upon arrival
Pro: Seats were comfortable, crew courteous
Kontra: Good value for money