Guest reviews
Overall rating
8.0
Good
Based on 150 reviews
Overall
8.2
Boarding
8.4
Comfort
8.0
Crew
8.8
Entertainment
7.4
Food
7.6
Skip to main content
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
4.0
No Attendants - Nightmare!!!
Pros: The people on the plane - were very nice ! Service was great on board aircraft !
Cons: They lost my luggage from Denver - only 7 people on plane and cant keep track of luggage!! When I got to Denver airport I waited at ticket counter to get checked in for 40 minutes and no attendant at counter !! Not impressed at all !!! At Kearney airport no attendants available until I called them - when my luggage didn't arrive ! They were all outside - doing something- didn't even know I was still in the airport office ! I went behind counter to get phone numbers to call - to contact an attendant!!! Not a good day !!!!
review from
-
7.6
Pros: Very nice crew.
Cons: I wish the plane did not faintly smell like cigarettes. After hanging out with smokers all week I was hoping for a fresher scent.
review from
-
5.3
Long wait to check in
Pros: Flight crew was fantastic.
Cons: I arrived two hours before my flight and waited over an hour for the Ticketing agent to arrive, including calling Penn Air several times. There were no options to check in without a ticketing agent and as a result came very close to missing my flight.
review from
-
6.5
Pros: THEY DID GET ME THERE
Cons: THEY FORGOT TO BRING MY BAGGAGE, AND EVEN CHARGED ME A FEE TO CHECK IT.
review from
-
9.0
Midwest Turboprop
Pros: The bag of cookies handed out during the flight.
Cons: Having to turn off my small electronics during takeoff and landing.
review from
-
4.8
A day late–on BOTH ends of trip!
Pros: The flight attendant was pleasant.
Cons: The flight was cancelled at 8:00pm the night before I was scheduled to fly out. I lost an entire day of my trip and a lot of money. I was booked on a flight for the following day 24 hours later. PenAir gave me a $200.00 voucher that I can only use if I buy a ticket and apply it towards the fare. There are no flights on PenAIr's system that are as low as the useless voucher they gave me.
review from
-
8.0
Pros: Fair price. Nice crew.
Cons: Very small plane. Loud. Better than walking, though.
review from
-
8.0
Scary ride has awesome pilot
Pros: Pilot was there at the end of a difficult, windy flight. He was able to reassure us of his experience and skill with humor and a smile.
Cons: Wind and weather but nothing you can do about that
review from
-
2.0
Cons: Flight was so late I could not make connecting flight. Had to reschedule for next day. Cost $$ to do with no compensation from penair!
review from
-
10.0
Pros: that I could get on as your plane left early and I missed it the last time
review from
-
7.6
Cons: Plane was noisy & a high pitched sound the entire flight. Had major headache.
review from
-
8.8
Pros: Prompt- a pleasure. The whole staff, including those in the airports were pleasant and attentive.
Cons: I don't understand the luggage fee, especially because I paid $35 leaving Boston and $25 for the same bag on return. There were only 8 passengers and my suitcase seemed to be alone. It does not make sense.
review from
-
9.0
Midwest Turboprop
Pros: The bag of cookies handed out during the flight.
Cons: Having to turn off my small electronics during takeoff and landing.
review from
-
10.0
Pros: that I could get on as your plane left early and I missed it the last time
review from
-
8.8
Pros: Prompt- a pleasure. The whole staff, including those in the airports were pleasant and attentive.
Cons: I don't understand the luggage fee, especially because I paid $35 leaving Boston and $25 for the same bag on return. There were only 8 passengers and my suitcase seemed to be alone. It does not make sense.
review from
-
7.6
Pros: Very nice crew.
Cons: I wish the plane did not faintly smell like cigarettes. After hanging out with smokers all week I was hoping for a fresher scent.
review from
-
8.0
Pros: Fair price. Nice crew.
Cons: Very small plane. Loud. Better than walking, though.
review from
-
8.0
Scary ride has awesome pilot
Pros: Pilot was there at the end of a difficult, windy flight. He was able to reassure us of his experience and skill with humor and a smile.
Cons: Wind and weather but nothing you can do about that
review from
-
7.6
Cons: Plane was noisy & a high pitched sound the entire flight. Had major headache.
review from
-
4.0
No Attendants - Nightmare!!!
Pros: The people on the plane - were very nice ! Service was great on board aircraft !
Cons: They lost my luggage from Denver - only 7 people on plane and cant keep track of luggage!! When I got to Denver airport I waited at ticket counter to get checked in for 40 minutes and no attendant at counter !! Not impressed at all !!! At Kearney airport no attendants available until I called them - when my luggage didn't arrive ! They were all outside - doing something- didn't even know I was still in the airport office ! I went behind counter to get phone numbers to call - to contact an attendant!!! Not a good day !!!!
review from
-
5.3
Long wait to check in
Pros: Flight crew was fantastic.
Cons: I arrived two hours before my flight and waited over an hour for the Ticketing agent to arrive, including calling Penn Air several times. There were no options to check in without a ticketing agent and as a result came very close to missing my flight.
review from
-
6.5
Pros: THEY DID GET ME THERE
Cons: THEY FORGOT TO BRING MY BAGGAGE, AND EVEN CHARGED ME A FEE TO CHECK IT.
review from
-
4.8
A day late–on BOTH ends of trip!
Pros: The flight attendant was pleasant.
Cons: The flight was cancelled at 8:00pm the night before I was scheduled to fly out. I lost an entire day of my trip and a lot of money. I was booked on a flight for the following day 24 hours later. PenAir gave me a $200.00 voucher that I can only use if I buy a ticket and apply it towards the fare. There are no flights on PenAIr's system that are as low as the useless voucher they gave me.
review from
-
2.0
Cons: Flight was so late I could not make connecting flight. Had to reschedule for next day. Cost $$ to do with no compensation from penair!
review from
Flight status
Penair route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
184
Arcata
ACV
Portland
PDX
198
Crescent City
CEC
Portland
PDX
138
Kearney
EAR
Denver
DEN
170
Klamath Falls
LMT
Portland
PDX
183
Portland
PDX
Arcata
ACV
199
Portland
PDX
Crescent City
CEC
173
Portland
PDX
Klamath Falls
LMT
185
Portland
PDX
Redding
RDD
186
Redding
RDD
Portland
PDX
192
North Bend
OTH
Portland
PDX
191
Portland
PDX
North Bend
OTH
146
Scottsbluff
BFF
Denver
DEN
125
Boston
BOS
Presque Isle
PQI
160
Dodge City
DDC
Denver
DEN
162
Dodge City
DDC
Liberal
LBL
147
Denver
DEN
Scottsbluff
BFF
162
Denver
DEN
Dodge City
DDC
137
Denver
DEN
Kearney
EAR
143
Denver
DEN
North Platte
LBF
160
Denver
DEN
Liberal
LBL
142
North Platte
LBF
Denver
DEN
160
Liberal
LBL
Dodge City
DDC
162
Liberal
LBL
Denver
DEN
126
Presque Isle
PQI
Boston
BOS
224
Bar Harbor
BHB
Boston
BOS
223
Boston
BOS
Bar Harbor
BHB
267
Boston
BOS
Plattsburgh
PBG
270
Plattsburgh
PBG
Boston
BOS
219
King Salmon
AKN
Anchorage
ANC
200
King Salmon
AKN
Dillingham
DLG
218
Anchorage
ANC
King Salmon
AKN
200
Dillingham
DLG
Anchorage
ANC
255
Anchorage
ANC
Dillingham
DLG
272
Anchorage
ANC
Saint Paul Island
SNP
272
Saint Paul Island
SNP
Saint George Island
STG
272
Saint George Island
STG
Anchorage
ANC
247
Anchorage
ANC
Cold Bay
CDB
247
Cold Bay
CDB
Sand Point
SDP
247
Sand Point
SDP
Anchorage
ANC
Top airports served by Penair
- Portland Airport (PDX)
- Denver International Airport (DEN)
- Anchorage Airport (ANC)
- Crescent City McNamara Field Airport (CEC)
- Arcata Eureka Airport Airport (ACV)
- Klamath Falls Kingsley Field Airport (LMT)
- Kearney Airport (EAR)
- King Salmon Airport (AKN)
- Dillingham Airport (DLG)
- North Platte Lee Bird Field Airport (LBF)
- Scottsbluff Scotts Bluff County Airport (BFF)
- Dodge City Municipal Airport (DDC)
- Liberal Airport (LBL)
- Boston Logan International Airport (BOS)
- Redding Airport (RDD)
- Sand Point Airport (SDP)
- Cold Bay Airport (CDB)
- Presque Isle Airport (PQI)
- North Bend Airport (OTH)
- Saint Paul Island Airport (SNP)
- St George Island Airport (STG)
- Plattsburgh Intl Airport (PBG)
- Bar Harbor Airport (BHB)
Penair contact information
- KS IATA code
- Call
- penair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.