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|Rute Populer||Cebu City Mactan Intl ke Manila Ninoy Aquino Intl|
|Bandara Populer||Manila Ninoy Aquino Intl|
Pro: Our flight was delayed for 2 hours, and those people who are in charged for opening the gates for boarding was clueless to what row or zone are they welcoming first or what not. The lines were long and people were disappointed and unruly.
Kontra: Trained your staff!!
Kontra: Even i asked for 3 times i still could not get a pen from blonde haired host to fill the visa application. i filled in the airport and took a long time to find a pen. Just wasted time, thanks.
Pro: Not much
Kontra: Pretty much everything. Won’t be flying AirAsia again.
Pro: After check in
Kontra: Check in
Pro: It was only a 50 minutes flight and the cabin crew were very nice , the seats were leather and all in all very comfortable
Kontra: Once on board all was fine , the flight was delayed by 27 minutes
Manila terminal 4 to Kalibo
Pro: Flew on time , cabin crew charming . Flight just 1 hour so no time for food or entertainment. Arrived on time .
Kontra: Nothing to criticise
Pro: I guess sometimes it's cheaper than other airlines
Kontra: There are always delays
Pro: Not much
Kontra: We were delayed for 2 hours and we were not offered anything while waiting. Staff were not very helpful
Kontra: 2 hours delay, changed gate twice
Kontra: Waited for 25 minutes at the stand in Manila on arrival for the linkway to be connected
Pretty poor really as it added another 30 minutes to the journey
My first ever on time Air Asia flight
Pro: Flight time Cost
Kontra: They don’t fly from Clark to KL Seat pitch excruciating for most average height people Particularly on a four hour flight Everything is penny pinched Crew are verging on brusque Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline
Gave inconsistent excuses for the delays instead of being honest.
Kontra: This has worse delays than any airlines I've tried.
Pro: Cabin is well air conditioned.
Kontra: No notice of slight flight delayed. Comfort rooms are not clean and some have no running water.
Delayed without clarity
Pro: Crew went out of the way to assist us after a terrible checkin experiance
Kontra: Received a notification that flight was delayed and given an option to reschedule after we checked in only. Checkin countervseperated my family and I even though we checked in early. Sent to Lounge and forced to pay even though directed by them.
Untrustworthy AirAsia Zest
Pro: Nothing, never got there.
Kontra: Flight cancelled, took 2 months to get a refund. Alternative flights were never arranged. Hopeless airline.