Recent reviews
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10.0
Our 1 hour flight to Toronto City was delayed by 2 hours due to weather issues in Newark, but we got to enjoy the Porter lounge (free drinks and crackers).
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10.0
Love Billy bishop airport. Love the ease of boarding and the inflight service Wifi inflight would be the icing on the cake!
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10.0
Best service
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2.0
My trip going to Toronto has been canceled on friday and moved for the following day, I had to by another flight going to toronto so i don't miss the commitement i had this is not acceptable they should have offered me to place my flight for another time
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3.3
The plane got me to where I needed to go. The crew was nice. Complimentary snacks/coffee in the waiting area is cool. I knew I was running late for boarding so I had to reschedule tickets to a later flight. I was very upset over having to pay a $350 change fee so I could board a plane an hour later that was less than half full. If Porter had any decent customer service, they would've been happy to put me on another plane like any other airline with no fee.
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7.6
Lounge and snacks at Toronto were great. Staff were excellent. Flight was enjoyable. Delays mainly. Flight from Toronto to Montreal was almost jeopardized due to lateness of first leg (Newark to Toronto). Understandably there was heavy rain that day. Return journey, (Montreal to Newark via Toronto) the connecting flight was delayed by an hour. In general, on-flight food could be more substantial, considering the time between Newark and Montreal.
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7.6
See above. See above.
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6.3
Price and timing Noisy children; mediocre food
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2.0
I've flown Porter every week for the past 3 months and this was the first bad experience I've had. The flight attendant was the rudest person and treated me with the most disrespect. He should take off two weeks and then quit, has given this great airline a bad reputation.
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8.3
Small airport. Easy to find everything. Ferry ride fun. Staff did not seem happy to be at work nor did they smile or acknowledge me. I asked 2 staff questions and was barked at: red line! And was told to get into a line that was non existent outside of security. I asked if I was supposed to leave my luggage in the rack that was just outside of the plane because I saw that's what everyone was doing. I was told it was my choice but that if it didn't fit in the overhead I would have to come back out and put it on the rack. I was very dismayed when I got off the plane to see that I had to wait in the hallway for quite a while until my luggage appeared. It was a real traffic jam of people. I really wish I had put my luggage in the overhead. Also, minutes before boarding we were told to go and verify our passports. It was quite a rush to run to the other end of the room, wait in line and then get to the boarding gate. I barely made it back in time even though I had been waiting there for nearly an hour .
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10.0
Our 1 hour flight to Toronto City was delayed by 2 hours due to weather issues in Newark, but we got to enjoy the Porter lounge (free drinks and crackers).
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10.0
Love Billy bishop airport. Love the ease of boarding and the inflight service Wifi inflight would be the icing on the cake!
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10.0
Best service
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8.3
Small airport. Easy to find everything. Ferry ride fun. Staff did not seem happy to be at work nor did they smile or acknowledge me. I asked 2 staff questions and was barked at: red line! And was told to get into a line that was non existent outside of security. I asked if I was supposed to leave my luggage in the rack that was just outside of the plane because I saw that's what everyone was doing. I was told it was my choice but that if it didn't fit in the overhead I would have to come back out and put it on the rack. I was very dismayed when I got off the plane to see that I had to wait in the hallway for quite a while until my luggage appeared. It was a real traffic jam of people. I really wish I had put my luggage in the overhead. Also, minutes before boarding we were told to go and verify our passports. It was quite a rush to run to the other end of the room, wait in line and then get to the boarding gate. I barely made it back in time even though I had been waiting there for nearly an hour .
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7.6
Lounge and snacks at Toronto were great. Staff were excellent. Flight was enjoyable. Delays mainly. Flight from Toronto to Montreal was almost jeopardized due to lateness of first leg (Newark to Toronto). Understandably there was heavy rain that day. Return journey, (Montreal to Newark via Toronto) the connecting flight was delayed by an hour. In general, on-flight food could be more substantial, considering the time between Newark and Montreal.
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7.6
See above. See above.
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2.0
My trip going to Toronto has been canceled on friday and moved for the following day, I had to by another flight going to toronto so i don't miss the commitement i had this is not acceptable they should have offered me to place my flight for another time
review from
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3.3
The plane got me to where I needed to go. The crew was nice. Complimentary snacks/coffee in the waiting area is cool. I knew I was running late for boarding so I had to reschedule tickets to a later flight. I was very upset over having to pay a $350 change fee so I could board a plane an hour later that was less than half full. If Porter had any decent customer service, they would've been happy to put me on another plane like any other airline with no fee.
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6.3
Price and timing Noisy children; mediocre food
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2.0
I've flown Porter every week for the past 3 months and this was the first bad experience I've had. The flight attendant was the rudest person and treated me with the most disrespect. He should take off two weeks and then quit, has given this great airline a bad reputation.
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