Dependable PorterPro: Efficient, punctual, polite and reliable
A Great Little AirlinePro: The service is very good. In flight snacks and drinks are complimentary.Kontra: No in flight entertainment.
Kontra: Flight was delayed by 3 hours.
Kontra: Porter lost my baggage despite such a short and easy flight for them to track. Let's see how long they take to get the luggage back to me in what condition
Great regional airline Pro: Very friendly staff
Free drinks (wine, beer, vodka coolers) in flight
Easy small airport terminal at Billy Bishop Airport
Very fast through immigration and customs Kontra: Policy that cannot standby got earlier flight - especially if later flight is already listed as delayed
This is to force paying $150 fee, not customer friendly.
Friendly crew - quick flight Pro: Very friendly in flight service
Pilots made up time in flight
Gate in Montreal was fairly close to curbside pick up Kontra: Pilots made up time in flight to catch up delayed departure. Great!!
But, then had to wait on Tarmac for gate to be released by another aircraft.