Royal Brunei Airlines (BI) - Baca Ulasan & Pesan Tiket

Kode IATA	BI
Rute	46
Rute Populer	London Heathrow ke Bandar Seri Begawan Brunei Intl
Bandara Dilayani	24
Bandara Populer	Bandar Seri Begawan Brunei Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

7,3

Pro: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.

Kontra: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.

Diulas pada Mar 2019

ulasan dari
9,3

Pro: seats and airplane are in superior state

Kontra: the food and boarding

Diulas pada Feb 2019

ulasan dari
6,0

Pro: The crew were very good and attentive.

Kontra: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Diulas pada Feb 2019

ulasan dari
10,0

Flight attending charactor

Pro: They are friendly and able to be approach when we have

Kontra: The flight was new.

Diulas pada Des 2018

ulasan dari
4,6

Kontra: Change to HiFly plane - noticeable difference in most aspects

Diulas pada Okt 2018

ulasan dari
9,0

Pro: Very nice flight and very comfortable with extra leg room

Diulas pada Jul 2018

ulasan dari
10,0

My first flight with Royal Brunei

Pro: Their Dreamliner plane is spacious, well fitted, not cramped.

Kontra: Unable to listen to movies with their headphones - too much static

Diulas pada Apr 2018

ulasan dari
10,0

Comfort

Pro: Comfortable seats

Kontra: Can improve food.

Diulas pada Mar 2018

ulasan dari
8,0

Pro: Entertainment is very up to date Crew striving to help Nice all in all

Kontra: Boarding usually late

Diulas pada Mar 2018

ulasan dari
9,3

nice trip

Pro: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay

Kontra: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems

Diulas pada Mar 2018

ulasan dari
9,3

Excellent

Pro: Friendly crew, always available and happy to help

Kontra: Boarding was late

Diulas pada Feb 2018

ulasan dari
9,3

Love your airline

Pro: Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked

Kontra: Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.

Diulas pada Feb 2018

ulasan dari
7,0

Big squeeze on cheap plane

Pro: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.

Kontra: See above. Aircraft not ok for busy sector. Eg A330 required

Diulas pada Feb 2018

ulasan dari
6,0

Kontra: airplane is a little bit old.

Diulas pada Feb 2018

ulasan dari
6,0

Kontra: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Diulas pada Feb 2018

ulasan dari
10,0

Amazing airline

Pro: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!

Kontra: I was sitting around a lot of families with kids

Diulas pada Des 2017

ulasan dari
8,6

Flight from Melbourne to Brunei is very good from airline to crew.

Pro: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Kontra: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

Diulas pada Nov 2017

ulasan dari
7,3

Pro: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Kontra: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Diulas pada Nov 2017

ulasan dari
10,0

Great flight

Pro: Gave me aisle seat, great service

Diulas pada Agt 2017

ulasan dari
9,0

Great airline, definitely fly with them again.

Pro: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Kontra: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

Diulas pada Jul 2017

ulasan dari
7,0

Amazing crew

Pro: Best crew I have ever had

Kontra: Leg room is too small.

Diulas pada Feb 2017

ulasan dari
8,6

Great flight

Pro: Crew are just the best

Kontra: Boarding was disorganised, excellent service otherwise.

Diulas pada Feb 2017

ulasan dari
4,3

The booking process was a nightmare.

Pro: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

Kontra: BYojet shouldn't be with Kayak get rid of them.

Diulas pada Des 2016

ulasan dari
10,0

The way to fly

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Kontra: Nothing.

Diulas pada Apr 2016

ulasan dari
10,0

The way to fly

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Kontra: Nothing.

Diulas pada Apr 2016

ulasan dari
5,6

Pro: Price

Kontra: Transiy in Brunei airport there is nothing to do at all.

Diulas pada Feb 2016

ulasan dari
7,6

On Time and Good Service

Pro: New Boeing 787, crew very tidy and efficient.

Kontra: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Diulas pada Jan 2016

ulasan dari
7,6

Good service and on time

Pro: Same as outbound flight.

Kontra: Same as outbound flight.

Diulas pada Jan 2016

ulasan dari

Lainnya

9,3

Pro: seats and airplane are in superior state

Kontra: the food and boarding

Diulas pada Feb 2019

ulasan dari
10,0

Flight attending charactor

Pro: They are friendly and able to be approach when we have

Kontra: The flight was new.

Diulas pada Des 2018

ulasan dari
9,0

Pro: Very nice flight and very comfortable with extra leg room

Diulas pada Jul 2018

ulasan dari
10,0

My first flight with Royal Brunei

Pro: Their Dreamliner plane is spacious, well fitted, not cramped.

Kontra: Unable to listen to movies with their headphones - too much static

Diulas pada Apr 2018

ulasan dari
10,0

Comfort

Pro: Comfortable seats

Kontra: Can improve food.

Diulas pada Mar 2018

ulasan dari
9,3

nice trip

Pro: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay

Kontra: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems

Diulas pada Mar 2018

ulasan dari
9,3

Excellent

Pro: Friendly crew, always available and happy to help

Kontra: Boarding was late

Diulas pada Feb 2018

ulasan dari
9,3

Love your airline

Pro: Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked

Kontra: Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.

Diulas pada Feb 2018

ulasan dari
10,0

Amazing airline

Pro: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!

Kontra: I was sitting around a lot of families with kids

Diulas pada Des 2017

ulasan dari
8,6

Flight from Melbourne to Brunei is very good from airline to crew.

Pro: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Kontra: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

Diulas pada Nov 2017

ulasan dari
10,0

Great flight

Pro: Gave me aisle seat, great service

Diulas pada Agt 2017

ulasan dari
9,0

Great airline, definitely fly with them again.

Pro: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Kontra: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

Diulas pada Jul 2017

ulasan dari
8,6

Great flight

Pro: Crew are just the best

Kontra: Boarding was disorganised, excellent service otherwise.

Diulas pada Feb 2017

ulasan dari
10,0

The way to fly

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Kontra: Nothing.

Diulas pada Apr 2016

ulasan dari
10,0

The way to fly

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Kontra: Nothing.

Diulas pada Apr 2016

ulasan dari

Lainnya

7,3

Pro: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.

Kontra: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.

Diulas pada Mar 2019

ulasan dari
8,0

Pro: Entertainment is very up to date Crew striving to help Nice all in all

Kontra: Boarding usually late

Diulas pada Mar 2018

ulasan dari
7,0

Big squeeze on cheap plane

Pro: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.

Kontra: See above. Aircraft not ok for busy sector. Eg A330 required

Diulas pada Feb 2018

ulasan dari
7,3

Pro: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Kontra: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Diulas pada Nov 2017

ulasan dari
7,0

Amazing crew

Pro: Best crew I have ever had

Kontra: Leg room is too small.

Diulas pada Feb 2017

ulasan dari
7,6

On Time and Good Service

Pro: New Boeing 787, crew very tidy and efficient.

Kontra: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Diulas pada Jan 2016

ulasan dari
7,6

Good service and on time

Pro: Same as outbound flight.

Kontra: Same as outbound flight.

Diulas pada Jan 2016

ulasan dari

Lainnya

6,0

Pro: The crew were very good and attentive.

Kontra: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Diulas pada Feb 2019

ulasan dari
4,6

Kontra: Change to HiFly plane - noticeable difference in most aspects

Diulas pada Okt 2018

ulasan dari
6,0

Kontra: airplane is a little bit old.

Diulas pada Feb 2018

ulasan dari
6,0

Kontra: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Diulas pada Feb 2018

ulasan dari
4,3

The booking process was a nightmare.

Pro: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

Kontra: BYojet shouldn't be with Kayak get rid of them.

Diulas pada Des 2016

ulasan dari
5,6

Pro: Price

Kontra: Transiy in Brunei airport there is nothing to do at all.

Diulas pada Feb 2016

ulasan dari

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