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Fantastic

Pros: The crew was amazing, also the service given since it was a long flight.

Zurich to Boston

Pros: Food, entertainment, on time, excellent flight

Cons: Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-

Swiss takes the cake

Pros: The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing.

Cons: The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first.

Pros: lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service...