Guest reviews
Overall rating
7.0
Good
Based on 94 reviews
Overall
7.2
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
6.2
Food
6.4
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0
Pros: Flight time
Cons: Way over priced for the quality
review from
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10.0
Pros: On time
review from
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10.0
Pros: Everything
Cons: Nothing
review from
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10.0
ON TIME ??
Pros: i DON'T UNDERSTAND HOW WE WERE ABLE TO LEAVE 20 MIN EARLY AND THUS LAND 20 MIN EARLY. I UNDERSTAND THAT SEABORNE WANTS TO HAVE EVERYONE READY TO BOARD EARLY BUT WHAT ABOUT THE PASSENGER WHO IS JUST ON TIME.
review from
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5.0
Cons: Extremely hot unable to hear flight crew speaking through speaker. Had to sit on plane and wait for aircraft next to us to leave over 15 mins
review from
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4.6
Poor front desk service
Pros: Seaborne is usually a pretty decent airline, haven't had any significant problems before this.
Cons: I guess it was my fault for not double checking but according to the booking site my bike charge was $60. This seamed reasonable as most major us airlines charge around $100 and Winair charged $20 on the way there. Turns out it's $200 which is more than I paid for the actual ticket. Very unfortunate as I would have never booked with them in the first place had I known the real charge. For anyone traveling with sporting equipment I do not recommend Seaborne at all. Lady at checkin was pretty poor service as well. Learned my lesson and will stick with winair!
review from
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6.0
Boarding Group Uncommunicative
Pros: The flight was easy and quick.
Cons: The gate agents were uncommunicative. We were nearly 45 minutes late boarding and nothing was said. The flight showed a "boarding" status for half an hour before anything was said to us. I can handle late departing flights, but I don't like when no communication is provided explaining the issue.
review from
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2.0
Stole my tablet from my carry on
Pros: Not to be trusted.
Cons: Never fly with them again.
review from
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2.0
Gate Staff is helpful they should find a job with
Pros: The gate staff did what they could to help stranded passengers. I have nothing but empathy for them
Cons: My daughter and I were on 2 different airlines I was stranded in St Thomas and she was alone in San Jaun. There isn't enough room to write all that happened on my last two trips on this airline so I will leave it at "there is no way I will book a ticket with Seaborne again!" Their schedule the post is pure fiction and they cannot be trusted if you have plans or connections.
review from
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6.0
Pros: Flight attendants were real nice... fast andcomfortable plane....
Cons: I Will NEVER travel with Seabourne again as they charged me $200 each way for taking one surfboard with me to Tortola... ended up paying $678 for the flight, iamaProfessional Surfer and needed my boards for my stay there...I will warn all of my friends Never to travel on Seaborne as the other airlines flying from San Juan to Tortola do not charge for surfboards... After paying for the boards the lady in the counter told me she could not guarantee the surfboards were going to fit in the plane either.... I hope Seaborne reads this and takes note... Thank You
review from
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2.0
Seaborne did not fly and did not help make alterna
Cons: Our 10 AM flight never took off due to mechanical problems. Some passengers were notified the day before, others, including me, were not. The next available flight on Seaborne might occur 2 days later. The airport agent said she had no internet connection with Seaborne headquarters in Puerto Rico, so could not help with scheduling or paying for an alternate flight or reimbursing us for the canceled flight. Dealing with other airlines by phone and a hotel by internet (our connection in the airport was fine), we bought tickets for flights on other airlines and reserved a hotel. We flew out on Winair at 8 PM.
review from
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8.0
Pros: Great staff
review from
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10.0
Pros: On time
review from
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10.0
Pros: Everything
Cons: Nothing
review from
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10.0
ON TIME ??
Pros: i DON'T UNDERSTAND HOW WE WERE ABLE TO LEAVE 20 MIN EARLY AND THUS LAND 20 MIN EARLY. I UNDERSTAND THAT SEABORNE WANTS TO HAVE EVERYONE READY TO BOARD EARLY BUT WHAT ABOUT THE PASSENGER WHO IS JUST ON TIME.
review from
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4.0
Pros: Flight time
Cons: Way over priced for the quality
review from
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5.0
Cons: Extremely hot unable to hear flight crew speaking through speaker. Had to sit on plane and wait for aircraft next to us to leave over 15 mins
review from
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4.6
Poor front desk service
Pros: Seaborne is usually a pretty decent airline, haven't had any significant problems before this.
Cons: I guess it was my fault for not double checking but according to the booking site my bike charge was $60. This seamed reasonable as most major us airlines charge around $100 and Winair charged $20 on the way there. Turns out it's $200 which is more than I paid for the actual ticket. Very unfortunate as I would have never booked with them in the first place had I known the real charge. For anyone traveling with sporting equipment I do not recommend Seaborne at all. Lady at checkin was pretty poor service as well. Learned my lesson and will stick with winair!
review from
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6.0
Boarding Group Uncommunicative
Pros: The flight was easy and quick.
Cons: The gate agents were uncommunicative. We were nearly 45 minutes late boarding and nothing was said. The flight showed a "boarding" status for half an hour before anything was said to us. I can handle late departing flights, but I don't like when no communication is provided explaining the issue.
review from
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2.0
Stole my tablet from my carry on
Pros: Not to be trusted.
Cons: Never fly with them again.
review from
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2.0
Gate Staff is helpful they should find a job with
Pros: The gate staff did what they could to help stranded passengers. I have nothing but empathy for them
Cons: My daughter and I were on 2 different airlines I was stranded in St Thomas and she was alone in San Jaun. There isn't enough room to write all that happened on my last two trips on this airline so I will leave it at "there is no way I will book a ticket with Seaborne again!" Their schedule the post is pure fiction and they cannot be trusted if you have plans or connections.
review from
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6.0
Pros: Flight attendants were real nice... fast andcomfortable plane....
Cons: I Will NEVER travel with Seabourne again as they charged me $200 each way for taking one surfboard with me to Tortola... ended up paying $678 for the flight, iamaProfessional Surfer and needed my boards for my stay there...I will warn all of my friends Never to travel on Seaborne as the other airlines flying from San Juan to Tortola do not charge for surfboards... After paying for the boards the lady in the counter told me she could not guarantee the surfboards were going to fit in the plane either.... I hope Seaborne reads this and takes note... Thank You
review from
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2.0
Seaborne did not fly and did not help make alterna
Cons: Our 10 AM flight never took off due to mechanical problems. Some passengers were notified the day before, others, including me, were not. The next available flight on Seaborne might occur 2 days later. The airport agent said she had no internet connection with Seaborne headquarters in Puerto Rico, so could not help with scheduling or paying for an alternate flight or reimbursing us for the canceled flight. Dealing with other airlines by phone and a hotel by internet (our connection in the airport was fine), we bought tickets for flights on other airlines and reserved a hotel. We flew out on Winair at 8 PM.
review from
Flight status
Seaborne Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
755
Culebra
CPX
San Juan
SJU
756
San Juan
SJU
Culebra
CPX
710
San Juan
SJU
Vieques
VQS
709
Vieques
VQS
San Juan
SJU
116
Saint Thomas Island
SPB
Christiansted
SSB
111
Christiansted
SSB
Saint Thomas Island
SPB
4515
Beef Island
EIS
San Juan
SJU
4554
San Juan
SJU
Marigot
DOM
4594
San Juan
SJU
Beef Island
EIS
3518
San Juan
SJU
Christiansted
STX
3518
Christiansted
STX
San Juan
SJU
4577
Marigot
DOM
San Juan
SJU
4580
San Juan
SJU
Basseterre
SKB
3493
San Juan
SJU
Saint Thomas Island
STT
4542
San Juan
SJU
Simpson Bay
SXM
3529
Saint Thomas Island
STT
San Juan
SJU
3493
Saint Thomas Island
STT
Christiansted
STX
3512
Christiansted
STX
Saint Thomas Island
STT
4543
Simpson Bay
SXM
San Juan
SJU
4601
Charlestown
NEV
San Juan
SJU
4600
San Juan
SJU
Charlestown
NEV
4591
San Juan
SJU
St. John's
ANU
4592
St. John's
ANU
San Juan
SJU
4587
Basseterre
SKB
San Juan
SJU
4640
San Juan
SJU
The Valley
AXA
4638
The Valley
AXA
San Juan
SJU
Top airports served by Seaborne Airlines
- San Juan Luis Munoz Marin International Airport (SJU)
- Saint Thomas Island SPB Airport (SPB)
- Christiansted Sea Plane Base Airport (SSB)
- Christiansted Henry Rohlsen Airport (STX)
- Saint Thomas Island Cyril E King Airport Airport (STT)
- Beef Island Airport (EIS)
- Vieques Airport (VQS)
- Culebra Airport (CPX)
- Marigot Melville Hall Airport (DOM)
- Simpson Bay Princess Juliana Airport (SXM)
- Basseterre Robert Bradshaw Intl Airport (SKB)
- The Valley Wallblake Airport Airport (AXA)
- Charlestown Newcastle Airport (NEV)
- St. John's V.C. Bird Intl Airport (ANU)
Seaborne Airlines contact information
- BB IATA code
- Call
- seaborneairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.