Sewa Mobil di Bandara Colorado Springs

Pro: The staff at Colorado Springs airport was friendly and efficient as well as the customer service representative I spoke with about my extra charges and despite the fact that he couldn't eradicate the excessive charges he was kind and sincere.

Kontra: I am aware that Gunnison Airport has few travelers this time of year and was not surprised when there wasn't an agent at the desk when I returned my vehicle, however I was unknowingly charged a $100 cleaning fee and would like an explanation of why at the time I returned the car.

Pro: They rented a car with an already flat tire.

Kontra: They could have looked at the car before renting it. Then after I mentioned the problem, they could have fixed it. Instead someone came and filled it with air, that then leaked out again. Had to catch a ride back to the airport and abandon the car in a gas station parking lot.

Kontra: I stood in line to pick up key more than 1 hour and that made me miss my flight and have to take next day flight and whole thing Is mess. No sleep no rest and have to cancel my morning appointments for patients. You can call me if need 936-645-1044

Horrible and Expensive Rental Experience

Kontra: COST and GAS RIPOFF!!! I rented a minivan for a family visit. Picked up the van and almost immediately the tire air pressure light came on. I put air in all the tires and the light went out. The next morning, this light came on again. I put air in the tires again and drove back to Avis to exchange the car. On the way the light came on again so I knew there was a serious problem. I filled the tires for the 3rd time and drove straight to the Avis place. Upon arrival they offered to change the tires or swap to a new vehicle. I elected to swap. They then proceeded to charge me $9.99 per gallon for half tank of gas. When I complained that the vehicle had a problem since I picked it up and I brought it straight back, they said they weren't sure where the tire problem occurred and I should've filled it first before returning. I said I was concerned about the tire going flat and being stranded, they shrugged. As result, my $220 3-day rental cost me $406!!! Never again.

Pro: El personal en el aeropuerto de Colorado Springs era amable y eficiente, así como el representante de atención al cliente con el que hablé sobre mis cargos extra y a pesar de que no podía erradicar los cargos excesivos que era amable y sincero.

Kontra: Soy consciente de que el aeropuerto de Gunnison tiene pocos viajeros esta vez del año y no me sorprendió cuando no había un agente en la recepción cuando volví mi vehículo, Sin embargo, me cobraron sin saberlo una tarifa de limpieza de $100 y me gustaría una explicación de por qué en el momento en que devolví el coche.

Pro: Alquilaron un coche con un neumático ya plano.

Kontra: Podían haber mirado el coche antes de alquilarlo. Después de haber mencionado el problema, podrían haberlo solucionado. En lugar alguien vino y lo llenó de aire, que entonces se filtró de nuevo. Tuvimos que coger un viaje de vuelta al aeropuerto y abandonar el coche en un aparcamiento de la gasolinera.