Ulasan barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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5,6
Wrong airport
Pro: My first time in Hawaii and I landed up reserving in the wrong airport. At OGG they told me they would charge me an extra $120 per day to change the reservation. I had to take $100 taxi to get to my car.
Kontra: It wasn’t Avis s fault that I erred in the reservation, but they couldn’t care less of my predicament and were very unsympathetic. On principle I will rent from Avis again.
ulasan dari
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3,2
AVIS OVERCHARGED ME!!!
Pro: Car was very nice
Kontra: I was charged an EXTRA day because my inter-island flight was cancelled due to bad weather, but I still returned the car before the 48 hour mark so I should NOT have even been charged one extra penny!! The rep at Avis agreed and said I got screwed but they couldn’t alter the extra charge on my contract and said I’d have to go back in the office and stand in a huge line to get the credit, but then I’d MISS MY FLIGHT! I decided to handle it after I got back home to Maui and I emailed Avis and called them but I got NO response! I’m planning to dispute with my credit card if they don’t credit my visa and resolve this issue!
ulasan dari
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9,6
Good experience
Pro: Easy process renting and returning. Nice staff.
ulasan dari
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10,0
Pro: Friendly staff and shuttle service.
Kontra: A little hectic upon return but the shuttle waited for us.
ulasan dari
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4,0
Double-insured; needless expense
Kontra: Avis cannot see that I bought insurance through Kayak when I made the reservation, and made me to feel that it was left off somehow by mistake, and that we would therefore have no coverage. We bought insurance from Avis and later found we had coverage through Kayaks provider so it was a waste of money, very unhappy that Avis couldn't see the insurance we had bought.
ulasan dari
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5,6
Aeropuerto equivocado
Pro: Mi primera vez en Hawaii y yo aterrizamos reservando en el aeropuerto equivocado. En OGG me dijeron que me cobrarían 120 dólares extra por día para cambiar la reserva. Tuve que tomar un taxi de $100 para llegar a mi coche.
Kontra: No fue culpa de Avis que me equivocara en la reserva, pero no les importaba menos mi predicamento y eran muy poco comprensivos. En principio alquilaré de Avis otra vez.
ulasan dari
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9,6
Buena experiencia
Pro: Proceso fácil alquilar y regresar. El personal es agradable.
ulasan dari
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10,0
Pro: El personal amable y el servicio de transporte.
Kontra: Un poco agitado durante la devolución, pero el transporte de traslado esperó por nosotros.
ulasan dari
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4,0
Doble asegurado; gastos innecesarios
Kontra: Avis no puede ver que compré un seguro a través de Kayak cuando hice la reserva, y me hizo sentir que de alguna manera fue dejado por error, y que por lo tanto no tendríamos cobertura. Compramos un seguro de Avis y luego descubrimos que teníamos cobertura a través del proveedor de Kayaks, así que fue una pérdida de dinero, muy descontentos de que Avis no pudiera ver el seguro que habíamos comprado.
ulasan dari
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9,6
Good experience
Pro: Easy process renting and returning. Nice staff.
ulasan dari
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10,0
Pro: Friendly staff and shuttle service.
Kontra: A little hectic upon return but the shuttle waited for us.
ulasan dari
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9,6
Buena experiencia
Pro: Proceso fácil alquilar y regresar. El personal es agradable.
ulasan dari
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10,0
Pro: El personal amable y el servicio de transporte.
Kontra: Un poco agitado durante la devolución, pero el transporte de traslado esperó por nosotros.
ulasan dari
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5,6
Wrong airport
Pro: My first time in Hawaii and I landed up reserving in the wrong airport. At OGG they told me they would charge me an extra $120 per day to change the reservation. I had to take $100 taxi to get to my car.
Kontra: It wasn’t Avis s fault that I erred in the reservation, but they couldn’t care less of my predicament and were very unsympathetic. On principle I will rent from Avis again.
ulasan dari
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3,2
AVIS OVERCHARGED ME!!!
Pro: Car was very nice
Kontra: I was charged an EXTRA day because my inter-island flight was cancelled due to bad weather, but I still returned the car before the 48 hour mark so I should NOT have even been charged one extra penny!! The rep at Avis agreed and said I got screwed but they couldn’t alter the extra charge on my contract and said I’d have to go back in the office and stand in a huge line to get the credit, but then I’d MISS MY FLIGHT! I decided to handle it after I got back home to Maui and I emailed Avis and called them but I got NO response! I’m planning to dispute with my credit card if they don’t credit my visa and resolve this issue!
ulasan dari
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4,0
Double-insured; needless expense
Kontra: Avis cannot see that I bought insurance through Kayak when I made the reservation, and made me to feel that it was left off somehow by mistake, and that we would therefore have no coverage. We bought insurance from Avis and later found we had coverage through Kayaks provider so it was a waste of money, very unhappy that Avis couldn't see the insurance we had bought.
ulasan dari
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5,6
Aeropuerto equivocado
Pro: Mi primera vez en Hawaii y yo aterrizamos reservando en el aeropuerto equivocado. En OGG me dijeron que me cobrarían 120 dólares extra por día para cambiar la reserva. Tuve que tomar un taxi de $100 para llegar a mi coche.
Kontra: No fue culpa de Avis que me equivocara en la reserva, pero no les importaba menos mi predicamento y eran muy poco comprensivos. En principio alquilaré de Avis otra vez.
ulasan dari
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4,0
Doble asegurado; gastos innecesarios
Kontra: Avis no puede ver que compré un seguro a través de Kayak cuando hice la reserva, y me hizo sentir que de alguna manera fue dejado por error, y que por lo tanto no tendríamos cobertura. Compramos un seguro de Avis y luego descubrimos que teníamos cobertura a través del proveedor de Kayaks, así que fue una pérdida de dinero, muy descontentos de que Avis no pudiera ver el seguro que habíamos comprado.
ulasan dari
