Sewa Mobil di Bandara Rochester Greater Rochester Intl

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Ave- Roch. Airport

+1 833 813 5265

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Rochester Greater Rochester Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Pro: They upgraded me for free

Kontra: The car wasn't very clean... crumbs in cup holder, empty cups in back seat... yuck!

Diulas pada Mar 2018

ulasan dari
10,0

Pro: kind nice reception very polite answered my questions and explained other options very clearly I didn't change any thing but liked the service :)

Diulas pada Agt 2017

ulasan dari
8,4

Overall a good experience

Pro: The representative was friendly, prompt, and accommodating.

Diulas pada Jun 2017

ulasan dari
8,8

Pro: Pickup was excellent. The people at desk were very friendly and helpful. They actually HAD a choice of 3 vans for me to pick from. The last time I rented a VAN from another agency they had NO VANS when i went to pickup. They also took the time to show me all the gadgets on the van and how to use them. Very impressed.

Kontra: I didn't like the drop-off but was probably due to the airport location. There was absolutely no one in the garage where I dropped the van, and no one in the terminal. I wasn't sure exactly what to do with the van and keys, so I took a lucky guess. I hope I was right, no one there to confirm anything.

Diulas pada Des 2016

ulasan dari
10,0

Great experience

Pro: Picked up and dropped off the vehicle with ease. The associates were very helpful.

Diulas pada Okt 2016

ulasan dari
8,0

Pro: The service. Was excellent.

Kontra: Everything was good.

Diulas pada Jul 2016

ulasan dari

10,0

Pro: kind nice reception very polite answered my questions and explained other options very clearly I didn't change any thing but liked the service :)

Diulas pada Agt 2017

ulasan dari
8,8

Pro: Pickup was excellent. The people at desk were very friendly and helpful. They actually HAD a choice of 3 vans for me to pick from. The last time I rented a VAN from another agency they had NO VANS when i went to pickup. They also took the time to show me all the gadgets on the van and how to use them. Very impressed.

Kontra: I didn't like the drop-off but was probably due to the airport location. There was absolutely no one in the garage where I dropped the van, and no one in the terminal. I wasn't sure exactly what to do with the van and keys, so I took a lucky guess. I hope I was right, no one there to confirm anything.

Diulas pada Des 2016

ulasan dari
10,0

Great experience

Pro: Picked up and dropped off the vehicle with ease. The associates were very helpful.

Diulas pada Okt 2016

ulasan dari

8,0

Pro: They upgraded me for free

Kontra: The car wasn't very clean... crumbs in cup holder, empty cups in back seat... yuck!

Diulas pada Mar 2018

ulasan dari
8,4

Overall a good experience

Pro: The representative was friendly, prompt, and accommodating.

Diulas pada Jun 2017

ulasan dari
8,0

Pro: The service. Was excellent.

Kontra: Everything was good.

Diulas pada Jul 2016

ulasan dari

Peringkat 2

Hertz

8,6 Hebat (112 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 585 328 3700

Semua ulasan (Hertz)

ulasan Hertz di Bandara Rochester Greater Rochester Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Very helpful check out person, accommodating.

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Drop off was smooth.

Kontra: Had to wait for car to arrive.

Diulas pada Agt 2019

ulasan dari
9,2

Pro: The staff was friendly and the drop-off was easy.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: The car was clean and nice and ready. Pick up staff were friendly and helpful.

Kontra: We drop the car off three hours early and forgot to fill the tank, I turned around 10 minutes later to grab the car and fill the tank and they said too bad too late. So now I will be facing a $300 fuel cost when the car rental was only $180. The manager was unhelpful and dismissive

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Easy pickup; easy drop off

Diulas pada Mei 2019

ulasan dari
8,0

Pro: The staff were very nice and helpful. Drop off was great but the pick up time at the counter took longer than I expected especially since I had a prepaid reservation.

Kontra: There was no owners manual in the glove box so I couldn't figure out how to use some of the car's features.

Diulas pada Mei 2019

ulasan dari
2,4

Pro: Nothing

Kontra: The vehicle that I was requested was not available so I was downgraded. Ordered intermediate got subcompact. The vehicle emergency collision was malfunctioning The vehicle tires were so bad, during a snow storm the vehicle would not drive, poor traction, 1/2 inch of snow. Very dangerous vehicl

Diulas pada Jan 2019

ulasan dari
10,0

Pro: Gave me an upgrade at no extra cost (though didn't take them up on it as I didn't need a larger car). Easy check-in and easier check-out (there was an employee at the parking garage signing in cars and taking keys).

Kontra: Nothing

Diulas pada Des 2018

ulasan dari
9,6

Kontra: The lady at the pickup counter(Greater Rochester Intl. Airport) kept recommending and trying to sell me several of their unnecessary schemes, insurances, etc. in spite of the fact that I told them I don't need them as I already had bought an accidental coverage insurance.

Diulas pada Nov 2018

ulasan dari
8,0

Pro: I liked how they managed to get a car I was fine with. It wasn't the car I signed up for, but it was similar and worked well. I was also able to adjust my order for an extra day with minimal issues.

Kontra: I didn't like how I had to pay more since I'm 24, but there isn't much I can do about that. I was also caught off guard when someone met me and took the car right when I arrived at the airport. That would have been nice to know beforehand.

Diulas pada Nov 2018

ulasan dari
10,0

Pro: Friendly staff. Easy and quick pick up and drop off.

Diulas pada Okt 2018

ulasan dari
8,0

Pro: The man at the counter was personable and friendly, which was so nice to have at 10:00pm after a full day of travel.

Kontra: My car had some issues. I didn't notice that the front hood on the car wasn't latched until I reached higher speeds on the highway. I had to quickly pull-over and get out of my car in the dark and rain to shut the hood down. That could have been really bad if it had flown up. Also, when I got gas on my return to Rochester, the handle for the gas level came right out of the floor where it should have been attached. I had to get a gas attendant to help me open the tank.

Diulas pada Okt 2018

ulasan dari

Lainnya

10,0

Pro: Very helpful check out person, accommodating.

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Drop off was smooth.

Kontra: Had to wait for car to arrive.

Diulas pada Agt 2019

ulasan dari
9,2

Pro: The staff was friendly and the drop-off was easy.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Easy pickup; easy drop off

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Gave me an upgrade at no extra cost (though didn't take them up on it as I didn't need a larger car). Easy check-in and easier check-out (there was an employee at the parking garage signing in cars and taking keys).

Kontra: Nothing

Diulas pada Des 2018

ulasan dari
9,6

Kontra: The lady at the pickup counter(Greater Rochester Intl. Airport) kept recommending and trying to sell me several of their unnecessary schemes, insurances, etc. in spite of the fact that I told them I don't need them as I already had bought an accidental coverage insurance.

Diulas pada Nov 2018

ulasan dari
10,0

Pro: Friendly staff. Easy and quick pick up and drop off.

Diulas pada Okt 2018

ulasan dari

Lainnya

8,0

Pro: The staff were very nice and helpful. Drop off was great but the pick up time at the counter took longer than I expected especially since I had a prepaid reservation.

Kontra: There was no owners manual in the glove box so I couldn't figure out how to use some of the car's features.

Diulas pada Mei 2019

ulasan dari
8,0

Pro: I liked how they managed to get a car I was fine with. It wasn't the car I signed up for, but it was similar and worked well. I was also able to adjust my order for an extra day with minimal issues.

Kontra: I didn't like how I had to pay more since I'm 24, but there isn't much I can do about that. I was also caught off guard when someone met me and took the car right when I arrived at the airport. That would have been nice to know beforehand.

Diulas pada Nov 2018

ulasan dari
8,0

Pro: The man at the counter was personable and friendly, which was so nice to have at 10:00pm after a full day of travel.

Kontra: My car had some issues. I didn't notice that the front hood on the car wasn't latched until I reached higher speeds on the highway. I had to quickly pull-over and get out of my car in the dark and rain to shut the hood down. That could have been really bad if it had flown up. Also, when I got gas on my return to Rochester, the handle for the gas level came right out of the floor where it should have been attached. I had to get a gas attendant to help me open the tank.

Diulas pada Okt 2018

ulasan dari

5,2

Pro: The car was clean and nice and ready. Pick up staff were friendly and helpful.

Kontra: We drop the car off three hours early and forgot to fill the tank, I turned around 10 minutes later to grab the car and fill the tank and they said too bad too late. So now I will be facing a $300 fuel cost when the car rental was only $180. The manager was unhelpful and dismissive

Diulas pada Jun 2019

ulasan dari
2,4

Pro: Nothing

Kontra: The vehicle that I was requested was not available so I was downgraded. Ordered intermediate got subcompact. The vehicle emergency collision was malfunctioning The vehicle tires were so bad, during a snow storm the vehicle would not drive, poor traction, 1/2 inch of snow. Very dangerous vehicl

Diulas pada Jan 2019

ulasan dari

Peringkat 3

Alamo

8,3 Hebat (9 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Ave

+1 833 813 5269

Semua ulasan (Alamo)

ulasan Alamo di Bandara Rochester Greater Rochester Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

4,8

OK, but don't get a flat tire!

Pro: proximity to airport

Kontra: was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.

Diulas pada Jul 2017

ulasan dari
8,0

Pro: Rental agent very personable and friendly

Diulas pada Jul 2017

ulasan dari
9,2

easy

Pro: picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch

Diulas pada Okt 2016

ulasan dari
10,0

Pro: gas mileage and extra room

Diulas pada Sep 2016

ulasan dari
10,0

Thanks for asking

Pro: Nice car, great price and good service.

Diulas pada Jul 2016

ulasan dari

9,2

easy

Pro: picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch

Diulas pada Okt 2016

ulasan dari
10,0

Pro: gas mileage and extra room

Diulas pada Sep 2016

ulasan dari
10,0

Thanks for asking

Pro: Nice car, great price and good service.

Diulas pada Jul 2016

ulasan dari

8,0

Pro: Rental agent very personable and friendly

Diulas pada Jul 2017

ulasan dari

4,8

OK, but don't get a flat tire!

Pro: proximity to airport

Kontra: was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.

Diulas pada Jul 2017

ulasan dari

Peringkat 4

Budget

7,9 Bagus (86 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 585 464 6093

Semua ulasan (Budget)

ulasan Budget di Bandara Rochester Greater Rochester Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Yes

Diulas pada Sep 2019

ulasan dari
8,0

Kontra: The car was dirty on the outside. The agent in Rochester was very helpful.

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Staff was friendly and helpful at pick up and drop off

Diulas pada Jul 2019

ulasan dari
7,6

Pro: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.

Kontra: Outside of the warranty coverage - nothing much.

Diulas pada Jun 2019

ulasan dari
6,4

Kontra: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad

Diulas pada Apr 2019

ulasan dari
9,2

Kontra: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.

Diulas pada Feb 2019

ulasan dari
6,8

Kontra: The car reeked of cigarette smoke and air freshener.

Diulas pada Nov 2018

ulasan dari
2,0

Kontra: Was denied my vehicle when I arrived to pick it up. Different policies for different vendors. It should have been made clear when booking the reservation.

Diulas pada Des 2017

ulasan dari
10,0

Great car, great service

Pro: Free upgrade to a nice SUV

Kontra: Previous renter must have smoked cigars (found some n the storage area) and the vehicle reeked of smoke. Several rounds of spray air freshener eliminated the problem.

Diulas pada Nov 2017

ulasan dari
2,0

How about actually Chemung the vendor's hours before allowing a rental

Pro: Nothing, they were closed! Closed at 11pm floor my flight that was due to arrive at midnight despite arriving a half hour early. There were 4 flights that landed within minutes of each other. Pretty bad that an airport car rental doesn't stay open for the last flights of 5 distention airlines.

Kontra: Nothing! They were closed. What could i have liked?

Diulas pada Okt 2017

ulasan dari
8,0

Ok

Pro: I was addressed & given up upgrade

Kontra: didn't want a salesman 4 anything more

Diulas pada Sep 2017

ulasan dari
8,0

Pro: Service was very good. Just at drop off, location of drop off was very vague with multiple car rental agencies in the same location. When parked car nearby but not where desired, drop off people were a little surly.

Diulas pada Sep 2017

ulasan dari

Lainnya

10,0

Pro: Yes

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Staff was friendly and helpful at pick up and drop off

Diulas pada Jul 2019

ulasan dari
9,2

Kontra: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.

Diulas pada Feb 2019

ulasan dari
10,0

Great car, great service

Pro: Free upgrade to a nice SUV

Kontra: Previous renter must have smoked cigars (found some n the storage area) and the vehicle reeked of smoke. Several rounds of spray air freshener eliminated the problem.

Diulas pada Nov 2017

ulasan dari

8,0

Kontra: The car was dirty on the outside. The agent in Rochester was very helpful.

Diulas pada Sep 2019

ulasan dari
7,6

Pro: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.

Kontra: Outside of the warranty coverage - nothing much.

Diulas pada Jun 2019

ulasan dari
6,8

Kontra: The car reeked of cigarette smoke and air freshener.

Diulas pada Nov 2018

ulasan dari
8,0

Ok

Pro: I was addressed & given up upgrade

Kontra: didn't want a salesman 4 anything more

Diulas pada Sep 2017

ulasan dari
8,0

Pro: Service was very good. Just at drop off, location of drop off was very vague with multiple car rental agencies in the same location. When parked car nearby but not where desired, drop off people were a little surly.

Diulas pada Sep 2017

ulasan dari

6,4

Kontra: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad

Diulas pada Apr 2019

ulasan dari
2,0

Kontra: Was denied my vehicle when I arrived to pick it up. Different policies for different vendors. It should have been made clear when booking the reservation.

Diulas pada Des 2017

ulasan dari
2,0

How about actually Chemung the vendor's hours before allowing a rental

Pro: Nothing, they were closed! Closed at 11pm floor my flight that was due to arrive at midnight despite arriving a half hour early. There were 4 flights that landed within minutes of each other. Pretty bad that an airport car rental doesn't stay open for the last flights of 5 distention airlines.

Kontra: Nothing! They were closed. What could i have liked?

Diulas pada Okt 2017

ulasan dari

Peringkat 5

Avis

7,5 Bagus (19 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 585 328 6600

Semua ulasan (Avis)

ulasan Avis di Bandara Rochester Greater Rochester Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: The sales agent was accommodating.

Kontra: The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.

Diulas pada Jan 2018

ulasan dari
10,0

Great Deal

Pro: The price was excellent. The car was practically brand new. It’s a nice model with a lot of technological features that made the trip nice.

Kontra: I don’t have anything to complain about.

Diulas pada Okt 2017

ulasan dari
4,0

unorganized

Pro: Car was clean, at least.

Kontra: Ridiculously long line with one employee apparently working the counter for three different car rental companies. Stood in line for 20 minutes before getting served (in part because all of the super-special priority people get to cut in line), and by then it was after midnight. Employee tells us: the computer says you were renting the car yesterday, not today. Us: "when we got in line, it was yesterday." Had he never worked the late shift? Pro tip: people on planes arriving at 11:30 pm are sometimes still standing in your line at midnight. It took 10 minutes for the employee to wrap his head around the fact that we'd hoped to be on our way before midnight and get the rental finished. Drop-off was also a mess, with all the parking spaces full and no one to direct people where to go. And the car was just uncomfortable. I'm on the short side, and there was no way to adjust the seat comfortably so that I had back support without the headrest shoving my head uncomfortable forward--even with a jacket rolled up behind me to compensate.

Diulas pada Agt 2017

ulasan dari
10,0

Road Trip

Pro: Great deal! Excellent gas miliage, comfortable, plenty of room and fun to drive. Kayak made it simple!

Kontra: Nothing negative.

Diulas pada Agt 2017

ulasan dari
2,0

We were refused the rental because we didn't have a credit card

Kontra: Avis refused me the rental so I went to another rental agency. Employees were unhelpful and downright rude. I will not be conducting business with them in the future and advise you not to waste your time dealing with their beaurocratic policies and demoralizing staff.

Diulas pada Jul 2017

ulasan dari
5,6

Kontra: Did not have the mini van I ordered. Offered me a 12 passenger! Someone dropped off a Ford Explorer at Budget just after I started to switch to Hertz. Got that for the same price as original reservation. Guy at the desk was really good with angry me!. Windshield wipers we're poor. Rochester airport pickup. Website needs to make it clear you have to go into the airport bagge area to pick up the car.. I was looking for o log desk on Brooks ave to pick up the car.

Diulas pada Mar 2017

ulasan dari

10,0

Great Deal

Pro: The price was excellent. The car was practically brand new. It’s a nice model with a lot of technological features that made the trip nice.

Kontra: I don’t have anything to complain about.

Diulas pada Okt 2017

ulasan dari
10,0

Road Trip

Pro: Great deal! Excellent gas miliage, comfortable, plenty of room and fun to drive. Kayak made it simple!

Kontra: Nothing negative.

Diulas pada Agt 2017

ulasan dari

2,0

Pro: The sales agent was accommodating.

Kontra: The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.

Diulas pada Jan 2018

ulasan dari
4,0

unorganized

Pro: Car was clean, at least.

Kontra: Ridiculously long line with one employee apparently working the counter for three different car rental companies. Stood in line for 20 minutes before getting served (in part because all of the super-special priority people get to cut in line), and by then it was after midnight. Employee tells us: the computer says you were renting the car yesterday, not today. Us: "when we got in line, it was yesterday." Had he never worked the late shift? Pro tip: people on planes arriving at 11:30 pm are sometimes still standing in your line at midnight. It took 10 minutes for the employee to wrap his head around the fact that we'd hoped to be on our way before midnight and get the rental finished. Drop-off was also a mess, with all the parking spaces full and no one to direct people where to go. And the car was just uncomfortable. I'm on the short side, and there was no way to adjust the seat comfortably so that I had back support without the headrest shoving my head uncomfortable forward--even with a jacket rolled up behind me to compensate.

Diulas pada Agt 2017

ulasan dari
2,0

We were refused the rental because we didn't have a credit card

Kontra: Avis refused me the rental so I went to another rental agency. Employees were unhelpful and downright rude. I will not be conducting business with them in the future and advise you not to waste your time dealing with their beaurocratic policies and demoralizing staff.

Diulas pada Jul 2017

ulasan dari
5,6

Kontra: Did not have the mini van I ordered. Offered me a 12 passenger! Someone dropped off a Ford Explorer at Budget just after I started to switch to Hertz. Got that for the same price as original reservation. Guy at the desk was really good with angry me!. Windshield wipers we're poor. Rochester airport pickup. Website needs to make it clear you have to go into the airport bagge area to pick up the car.. I was looking for o log desk on Brooks ave to pick up the car.

Diulas pada Mar 2017

ulasan dari

National

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Lokasi sewa mobil

National

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Ave- Roch. Airport

+1 833 823 5637

Sunnycars

1 lokasi di Bandara Rochester Greater Rochester Intl