Sewa Mobil di Bandara Rochester Greater Rochester Intl

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Ave- Roch. Airport

+1 833 813 5265

Senin	07:00 - 23:00
Selasa	07:00 - 23:00
Rabu	07:00 - 23:00
Kamis	07:00 - 23:00
Jumat	07:00 - 23:00
Sabtu	07:00 - 23:00
Minggu	07:00 - 23:00

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Rochester Greater Rochester Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Pro: They upgraded me for free

Kontra: The car wasn't very clean... crumbs in cup holder, empty cups in back seat... yuck!

Diulas pada Mar 2018

ulasan dari
10,0

Pro: kind nice reception very polite answered my questions and explained other options very clearly I didn't change any thing but liked the service :)

Diulas pada Agt 2017

ulasan dari
8,4

Overall a good experience

Pro: The representative was friendly, prompt, and accommodating.

Diulas pada Jun 2017

ulasan dari
8,8

Pro: Pickup was excellent. The people at desk were very friendly and helpful. They actually HAD a choice of 3 vans for me to pick from. The last time I rented a VAN from another agency they had NO VANS when i went to pickup. They also took the time to show me all the gadgets on the van and how to use them. Very impressed.

Kontra: I didn't like the drop-off but was probably due to the airport location. There was absolutely no one in the garage where I dropped the van, and no one in the terminal. I wasn't sure exactly what to do with the van and keys, so I took a lucky guess. I hope I was right, no one there to confirm anything.

Diulas pada Des 2016

ulasan dari
10,0

Great experience

Pro: Picked up and dropped off the vehicle with ease. The associates were very helpful.

Diulas pada Okt 2016

ulasan dari
8,0

Pro: The service. Was excellent.

Kontra: Everything was good.

Diulas pada Jul 2016

ulasan dari
8,0

Pro: kostenloses Upgrade

Kontra: Das Auto war nicht sehr sauber ... Krümel im Tassenhalter leere Becher auf dem Rücksitz ... igitt!

Diulas pada Mar 2018

ulasan dari
10,0

Pro: Freundlicher Empfang sehr höflich beantwortete meine Fragen und erklärte andere Optionen sehr klar , dass ich nichts geändert habe, aber mir der Service gefiel:)

Diulas pada Agt 2017

ulasan dari
8,4

Alles in allem eine gute Erfahrung

Pro: Der Vertreter war freundlich, schnell und zuvorkommend.

Diulas pada Jun 2017

ulasan dari
8,8

Pro: Die Abholung war ausgezeichnet. Die Angestellten an der Rezeption waren sehr freundlich und hilfreich. Sie HATTEN eigentlich eine Auswahl von 3 Lieferwagen für mich. Beim letzten Mal mietete ich einen LIEFERWAGEN von einer anderen Agentur, die keine LIEFERWAGEN hatten, als ich zur Abholung kam. Sie nahmen sich auch die Zeit, mir alle Geräte auf dem Lieferwagen zu zeigen und wie man sie benutzt. Sehr beeindruckt.

Kontra: Ich mag die Abflug nicht, aber wahrscheinlich wegen der Flughafenlage. Es gab absolut niemanden in der Garage, wo ich den Lieferwagen ablegte, und niemand im Terminal. Ich war mir nicht ganz sicher, was mit dem Lieferwagen und den Schlüsseln zu tun ist, also nahm ich eine glückliche Vermutung an. Ich hoffe, ich hatte Recht, niemand gab es, um etwas zu bestätigen.

Diulas pada Des 2016

ulasan dari
10,0

Tolle Erfahrung

Pro: Das Fahrzeug abgeholt und wieder abgesetzt mit Leichtigkeit. Die Mitarbeiter waren sehr hilfsbereit.

Diulas pada Okt 2016

ulasan dari
8,0

Pro: Der Service. War ausgezeichnet.

Kontra: Alles war gut.

Diulas pada Jul 2016

ulasan dari

10,0

Pro: kind nice reception very polite answered my questions and explained other options very clearly I didn't change any thing but liked the service :)

Diulas pada Agt 2017

ulasan dari
8,8

Pro: Pickup was excellent. The people at desk were very friendly and helpful. They actually HAD a choice of 3 vans for me to pick from. The last time I rented a VAN from another agency they had NO VANS when i went to pickup. They also took the time to show me all the gadgets on the van and how to use them. Very impressed.

Kontra: I didn't like the drop-off but was probably due to the airport location. There was absolutely no one in the garage where I dropped the van, and no one in the terminal. I wasn't sure exactly what to do with the van and keys, so I took a lucky guess. I hope I was right, no one there to confirm anything.

Diulas pada Des 2016

ulasan dari
10,0

Great experience

Pro: Picked up and dropped off the vehicle with ease. The associates were very helpful.

Diulas pada Okt 2016

ulasan dari
10,0

Pro: Freundlicher Empfang sehr höflich beantwortete meine Fragen und erklärte andere Optionen sehr klar , dass ich nichts geändert habe, aber mir der Service gefiel:)

Diulas pada Agt 2017

ulasan dari
8,8

Pro: Die Abholung war ausgezeichnet. Die Angestellten an der Rezeption waren sehr freundlich und hilfreich. Sie HATTEN eigentlich eine Auswahl von 3 Lieferwagen für mich. Beim letzten Mal mietete ich einen LIEFERWAGEN von einer anderen Agentur, die keine LIEFERWAGEN hatten, als ich zur Abholung kam. Sie nahmen sich auch die Zeit, mir alle Geräte auf dem Lieferwagen zu zeigen und wie man sie benutzt. Sehr beeindruckt.

Kontra: Ich mag die Abflug nicht, aber wahrscheinlich wegen der Flughafenlage. Es gab absolut niemanden in der Garage, wo ich den Lieferwagen ablegte, und niemand im Terminal. Ich war mir nicht ganz sicher, was mit dem Lieferwagen und den Schlüsseln zu tun ist, also nahm ich eine glückliche Vermutung an. Ich hoffe, ich hatte Recht, niemand gab es, um etwas zu bestätigen.

Diulas pada Des 2016

ulasan dari
10,0

Tolle Erfahrung

Pro: Das Fahrzeug abgeholt und wieder abgesetzt mit Leichtigkeit. Die Mitarbeiter waren sehr hilfsbereit.

Diulas pada Okt 2016

ulasan dari

8,0

Pro: They upgraded me for free

Kontra: The car wasn't very clean... crumbs in cup holder, empty cups in back seat... yuck!

Diulas pada Mar 2018

ulasan dari
8,4

Overall a good experience

Pro: The representative was friendly, prompt, and accommodating.

Diulas pada Jun 2017

ulasan dari
8,0

Pro: The service. Was excellent.

Kontra: Everything was good.

Diulas pada Jul 2016

ulasan dari
8,0

Pro: kostenloses Upgrade

Kontra: Das Auto war nicht sehr sauber ... Krümel im Tassenhalter leere Becher auf dem Rücksitz ... igitt!

Diulas pada Mar 2018

ulasan dari
8,4

Alles in allem eine gute Erfahrung

Pro: Der Vertreter war freundlich, schnell und zuvorkommend.

Diulas pada Jun 2017

ulasan dari
8,0

Pro: Der Service. War ausgezeichnet.

Kontra: Alles war gut.

Diulas pada Jul 2016

ulasan dari

Peringkat 2

Hertz

8,5 Hebat (119 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 585 328 3700

Senin	07:00 - 22:00
Selasa	07:00 - 22:00
Rabu	07:00 - 22:00
Kamis	07:00 - 22:00
Jumat	07:00 - 22:00
Sabtu	07:00 - 19:00
Minggu	07:00 - 19:00

Semua ulasan (Hertz)

ulasan Hertz di Bandara Rochester Greater Rochester Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

6,4

Pro: The car was nice

Kontra: Tell us about the hidden fee

Diulas pada Mei 2020

ulasan dari
7,6

Kontra: Picking up the car took forever.

Diulas pada Jan 2020

ulasan dari
4,0

Pro: Helpful staff at pick up.

Kontra: The price was a scam. I told I could prepay for a better deal only to find out I would be forced to pay more later. 1.) There is a fee for dropping off at a non-airport, something not part of the quoted price. 2.) was charged taxes when I picked up the car. Basically the price they quote you is just a scam to get you to commit to renting from them.

Diulas pada Des 2019

ulasan dari
7,6

Kontra: There was no Hertz rep there for delivery or pick up

Diulas pada Okt 2019

ulasan dari
9,2

Pro: Quick, no fuss, car drove just fine.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Very helpful check out person, accommodating.

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Drop off was smooth.

Kontra: Had to wait for car to arrive.

Diulas pada Agt 2019

ulasan dari
9,2

Pro: The staff was friendly and the drop-off was easy.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: The car was clean and nice and ready. Pick up staff were friendly and helpful.

Kontra: We drop the car off three hours early and forgot to fill the tank, I turned around 10 minutes later to grab the car and fill the tank and they said too bad too late. So now I will be facing a $300 fuel cost when the car rental was only $180. The manager was unhelpful and dismissive

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Easy pickup; easy drop off

Diulas pada Mei 2019

ulasan dari
8,0

Pro: The staff were very nice and helpful. Drop off was great but the pick up time at the counter took longer than I expected especially since I had a prepaid reservation.

Kontra: There was no owners manual in the glove box so I couldn't figure out how to use some of the car's features.

Diulas pada Mei 2019

ulasan dari
2,4

Pro: Nothing

Kontra: The vehicle that I was requested was not available so I was downgraded. Ordered intermediate got subcompact. The vehicle emergency collision was malfunctioning The vehicle tires were so bad, during a snow storm the vehicle would not drive, poor traction, 1/2 inch of snow. Very dangerous vehicl

Diulas pada Jan 2019

ulasan dari

9,2

Pro: Quick, no fuss, car drove just fine.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Very helpful check out person, accommodating.

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Drop off was smooth.

Kontra: Had to wait for car to arrive.

Diulas pada Agt 2019

ulasan dari
9,2

Pro: The staff was friendly and the drop-off was easy.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Easy pickup; easy drop off

Diulas pada Mei 2019

ulasan dari

7,6

Kontra: Picking up the car took forever.

Diulas pada Jan 2020

ulasan dari
7,6

Kontra: There was no Hertz rep there for delivery or pick up

Diulas pada Okt 2019

ulasan dari
8,0

Pro: The staff were very nice and helpful. Drop off was great but the pick up time at the counter took longer than I expected especially since I had a prepaid reservation.

Kontra: There was no owners manual in the glove box so I couldn't figure out how to use some of the car's features.

Diulas pada Mei 2019

ulasan dari

6,4

Pro: The car was nice

Kontra: Tell us about the hidden fee

Diulas pada Mei 2020

ulasan dari
4,0

Pro: Helpful staff at pick up.

Kontra: The price was a scam. I told I could prepay for a better deal only to find out I would be forced to pay more later. 1.) There is a fee for dropping off at a non-airport, something not part of the quoted price. 2.) was charged taxes when I picked up the car. Basically the price they quote you is just a scam to get you to commit to renting from them.

Diulas pada Des 2019

ulasan dari
5,2

Pro: The car was clean and nice and ready. Pick up staff were friendly and helpful.

Kontra: We drop the car off three hours early and forgot to fill the tank, I turned around 10 minutes later to grab the car and fill the tank and they said too bad too late. So now I will be facing a $300 fuel cost when the car rental was only $180. The manager was unhelpful and dismissive

Diulas pada Jun 2019

ulasan dari
2,4

Pro: Nothing

Kontra: The vehicle that I was requested was not available so I was downgraded. Ordered intermediate got subcompact. The vehicle emergency collision was malfunctioning The vehicle tires were so bad, during a snow storm the vehicle would not drive, poor traction, 1/2 inch of snow. Very dangerous vehicl

Diulas pada Jan 2019

ulasan dari

Peringkat 3

Alamo

8,2 Hebat (14 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Rochester Greater Rochester Intl

248 Buell Rd

+1 833 813 5269

Senin	00:00 - 00:00
Selasa	00:00 - 00:00
Rabu	00:00 - 00:00
Kamis	00:00 - 00:00
Jumat	00:00 - 00:00
Sabtu	00:00 - 00:00
Minggu	00:00 - 00:00

Semua ulasan (Alamo)

ulasan Alamo di Bandara Rochester Greater Rochester Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.

Diulas pada Mar 2020

ulasan dari
10,0

Pro: The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.

Kontra: Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.

Diulas pada Feb 2020

ulasan dari
9,2

Pro: Yes

Kontra: The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.

Diulas pada Feb 2020

ulasan dari
8,8

Kontra: place to leave car

Diulas pada Jan 2020

ulasan dari
4,8

OK, but don't get a flat tire!

Pro: proximity to airport

Kontra: was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.

Diulas pada Jul 2017

ulasan dari
8,0

Pro: Rental agent very personable and friendly

Diulas pada Jul 2017

ulasan dari
9,2

easy

Pro: picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch

Diulas pada Okt 2016

ulasan dari
10,0

Pro: gas mileage and extra room

Diulas pada Sep 2016

ulasan dari
10,0

Thanks for asking

Pro: Nice car, great price and good service.

Diulas pada Jul 2016

ulasan dari

10,0

Pro: The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.

Kontra: Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.

Diulas pada Feb 2020

ulasan dari
9,2

Pro: Yes

Kontra: The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.

Diulas pada Feb 2020

ulasan dari
8,8

Kontra: place to leave car

Diulas pada Jan 2020

ulasan dari
9,2

easy

Pro: picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch

Diulas pada Okt 2016

ulasan dari
10,0

Pro: gas mileage and extra room

Diulas pada Sep 2016

ulasan dari
10,0

Thanks for asking

Pro: Nice car, great price and good service.

Diulas pada Jul 2016

ulasan dari

8,0

Pro: Rental agent very personable and friendly

Diulas pada Jul 2017

ulasan dari

2,0

Kontra: At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.

Diulas pada Mar 2020

ulasan dari
4,8

OK, but don't get a flat tire!

Pro: proximity to airport

Kontra: was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.

Diulas pada Jul 2017

ulasan dari

Peringkat 4

Budget

7,8 Bagus (89 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 585 464 6093

Senin	07:00 - 22:00
Selasa	07:00 - 22:00
Rabu	07:00 - 22:00
Kamis	07:00 - 22:00
Jumat	07:00 - 22:00
Sabtu	07:00 - 19:00
Minggu	07:00 - 19:00

Semua ulasan (Budget)

ulasan Budget di Bandara Rochester Greater Rochester Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,4

Kontra: Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.

Diulas pada Des 2019

ulasan dari
4,0

Pro: Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.

Kontra: They could have given me what I ordered or upgraded me at no charge.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Yes

Diulas pada Sep 2019

ulasan dari
8,0

Kontra: The car was dirty on the outside. The agent in Rochester was very helpful.

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Staff was friendly and helpful at pick up and drop off

Diulas pada Jul 2019

ulasan dari
7,6

Pro: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.

Kontra: Outside of the warranty coverage - nothing much.

Diulas pada Jun 2019

ulasan dari
6,4

Kontra: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad

Diulas pada Apr 2019

ulasan dari
9,2

Kontra: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.

Diulas pada Feb 2019

ulasan dari
6,8

Kontra: The car reeked of cigarette smoke and air freshener.

Diulas pada Nov 2018

ulasan dari
2,0

Kontra: Was denied my vehicle when I arrived to pick it up. Different policies for different vendors. It should have been made clear when booking the reservation.

Diulas pada Des 2017

ulasan dari
10,0

Great car, great service

Pro: Free upgrade to a nice SUV

Kontra: Previous renter must have smoked cigars (found some n the storage area) and the vehicle reeked of smoke. Several rounds of spray air freshener eliminated the problem.

Diulas pada Nov 2017

ulasan dari
2,0

How about actually Chemung the vendor's hours before allowing a rental

Pro: Nothing, they were closed! Closed at 11pm floor my flight that was due to arrive at midnight despite arriving a half hour early. There were 4 flights that landed within minutes of each other. Pretty bad that an airport car rental doesn't stay open for the last flights of 5 distention airlines.

Kontra: Nothing! They were closed. What could i have liked?

Diulas pada Okt 2017

ulasan dari

10,0

Pro: Yes

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Staff was friendly and helpful at pick up and drop off

Diulas pada Jul 2019

ulasan dari
9,2

Kontra: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.

Diulas pada Feb 2019

ulasan dari
10,0

Great car, great service

Pro: Free upgrade to a nice SUV

Kontra: Previous renter must have smoked cigars (found some n the storage area) and the vehicle reeked of smoke. Several rounds of spray air freshener eliminated the problem.

Diulas pada Nov 2017

ulasan dari

8,0

Kontra: The car was dirty on the outside. The agent in Rochester was very helpful.

Diulas pada Sep 2019

ulasan dari
7,6

Pro: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.

Kontra: Outside of the warranty coverage - nothing much.

Diulas pada Jun 2019

ulasan dari
6,8

Kontra: The car reeked of cigarette smoke and air freshener.

Diulas pada Nov 2018

ulasan dari

4,4

Kontra: Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.

Diulas pada Des 2019

ulasan dari
4,0

Pro: Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.

Kontra: They could have given me what I ordered or upgraded me at no charge.

Diulas pada Nov 2019

ulasan dari
6,4

Kontra: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad

Diulas pada Apr 2019

ulasan dari
2,0

Kontra: Was denied my vehicle when I arrived to pick it up. Different policies for different vendors. It should have been made clear when booking the reservation.

Diulas pada Des 2017

ulasan dari
2,0

How about actually Chemung the vendor's hours before allowing a rental

Pro: Nothing, they were closed! Closed at 11pm floor my flight that was due to arrive at midnight despite arriving a half hour early. There were 4 flights that landed within minutes of each other. Pretty bad that an airport car rental doesn't stay open for the last flights of 5 distention airlines.

Kontra: Nothing! They were closed. What could i have liked?

Diulas pada Okt 2017

ulasan dari

Peringkat 5

Avis

7,4 Bagus (21 ulasan)

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 585 328 6600

Senin	07:00 - 22:00
Selasa	07:00 - 22:00
Rabu	07:00 - 22:00
Kamis	07:00 - 22:00
Jumat	07:00 - 22:00
Sabtu	07:00 - 19:00
Minggu	07:00 - 19:00

Semua ulasan (Avis)

ulasan Avis di Bandara Rochester Greater Rochester Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

7,6

Kontra: Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.

Diulas pada Feb 2020

ulasan dari
3,6

Kontra: Overcharged

Diulas pada Des 2019

ulasan dari
2,0

Pro: The sales agent was accommodating.

Kontra: The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.

Diulas pada Jan 2018

ulasan dari
10,0

Great Deal

Pro: The price was excellent. The car was practically brand new. It’s a nice model with a lot of technological features that made the trip nice.

Kontra: I don’t have anything to complain about.

Diulas pada Okt 2017

ulasan dari
4,0

unorganized

Pro: Car was clean, at least.

Kontra: Ridiculously long line with one employee apparently working the counter for three different car rental companies. Stood in line for 20 minutes before getting served (in part because all of the super-special priority people get to cut in line), and by then it was after midnight. Employee tells us: the computer says you were renting the car yesterday, not today. Us: "when we got in line, it was yesterday." Had he never worked the late shift? Pro tip: people on planes arriving at 11:30 pm are sometimes still standing in your line at midnight. It took 10 minutes for the employee to wrap his head around the fact that we'd hoped to be on our way before midnight and get the rental finished. Drop-off was also a mess, with all the parking spaces full and no one to direct people where to go. And the car was just uncomfortable. I'm on the short side, and there was no way to adjust the seat comfortably so that I had back support without the headrest shoving my head uncomfortable forward--even with a jacket rolled up behind me to compensate.

Diulas pada Agt 2017

ulasan dari
10,0

Road Trip

Pro: Great deal! Excellent gas miliage, comfortable, plenty of room and fun to drive. Kayak made it simple!

Kontra: Nothing negative.

Diulas pada Agt 2017

ulasan dari
2,0

We were refused the rental because we didn't have a credit card

Kontra: Avis refused me the rental so I went to another rental agency. Employees were unhelpful and downright rude. I will not be conducting business with them in the future and advise you not to waste your time dealing with their beaurocratic policies and demoralizing staff.

Diulas pada Jul 2017

ulasan dari
5,6

Kontra: Did not have the mini van I ordered. Offered me a 12 passenger! Someone dropped off a Ford Explorer at Budget just after I started to switch to Hertz. Got that for the same price as original reservation. Guy at the desk was really good with angry me!. Windshield wipers we're poor. Rochester airport pickup. Website needs to make it clear you have to go into the airport bagge area to pick up the car.. I was looking for o log desk on Brooks ave to pick up the car.

Diulas pada Mar 2017

ulasan dari

10,0

Great Deal

Pro: The price was excellent. The car was practically brand new. It’s a nice model with a lot of technological features that made the trip nice.

Kontra: I don’t have anything to complain about.

Diulas pada Okt 2017

ulasan dari
10,0

Road Trip

Pro: Great deal! Excellent gas miliage, comfortable, plenty of room and fun to drive. Kayak made it simple!

Kontra: Nothing negative.

Diulas pada Agt 2017

ulasan dari

7,6

Kontra: Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.

Diulas pada Feb 2020

ulasan dari

3,6

Kontra: Overcharged

Diulas pada Des 2019

ulasan dari
2,0

Pro: The sales agent was accommodating.

Kontra: The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.

Diulas pada Jan 2018

ulasan dari
4,0

unorganized

Pro: Car was clean, at least.

Kontra: Ridiculously long line with one employee apparently working the counter for three different car rental companies. Stood in line for 20 minutes before getting served (in part because all of the super-special priority people get to cut in line), and by then it was after midnight. Employee tells us: the computer says you were renting the car yesterday, not today. Us: "when we got in line, it was yesterday." Had he never worked the late shift? Pro tip: people on planes arriving at 11:30 pm are sometimes still standing in your line at midnight. It took 10 minutes for the employee to wrap his head around the fact that we'd hoped to be on our way before midnight and get the rental finished. Drop-off was also a mess, with all the parking spaces full and no one to direct people where to go. And the car was just uncomfortable. I'm on the short side, and there was no way to adjust the seat comfortably so that I had back support without the headrest shoving my head uncomfortable forward--even with a jacket rolled up behind me to compensate.

Diulas pada Agt 2017

ulasan dari
2,0

We were refused the rental because we didn't have a credit card

Kontra: Avis refused me the rental so I went to another rental agency. Employees were unhelpful and downright rude. I will not be conducting business with them in the future and advise you not to waste your time dealing with their beaurocratic policies and demoralizing staff.

Diulas pada Jul 2017

ulasan dari
5,6

Kontra: Did not have the mini van I ordered. Offered me a 12 passenger! Someone dropped off a Ford Explorer at Budget just after I started to switch to Hertz. Got that for the same price as original reservation. Guy at the desk was really good with angry me!. Windshield wipers we're poor. Rochester airport pickup. Website needs to make it clear you have to go into the airport bagge area to pick up the car.. I was looking for o log desk on Brooks ave to pick up the car.

Diulas pada Mar 2017

ulasan dari

Dollar

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Lokasi sewa mobil

Dollar

Lokasi di Bandara Rochester Greater Rochester Intl

1200 Brooks Avenue

+1 866 434 2226

Senin	07:00 - 22:00
Selasa	07:00 - 22:00
Rabu	07:00 - 22:00
Kamis	07:00 - 22:00
Jumat	07:00 - 22:00
Sabtu	07:00 - 19:00
Minggu	07:00 - 19:00

Easirent

1 lokasi di Bandara Rochester Greater Rochester Intl

╳

Lokasi sewa mobil

Easirent

Lokasi di Bandara Rochester Greater Rochester Intl

Greater Rochester International Airport

Senin	00:01 - 23:59
Selasa	00:01 - 23:59
Rabu	00:01 - 23:59
Kamis	00:01 - 23:59
Jumat	00:01 - 23:59
Sabtu	00:01 - 23:59
Minggu

National

1 lokasi di Bandara Rochester Greater Rochester Intl