Sewa Mobil di Bandara Syracuse Hancock Intl

1 lokasi di Bandara Syracuse Hancock Intl

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Blvd

+1 833 813 5267

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Kontra: I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.

Diulas pada Jun 2017

ulasan dari
10,0

Pro: Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.

Diulas pada Apr 2017

ulasan dari
10,0

Pro: How easy it was to pick up and deliver.

Kontra: Not knowing that if I brought it back early, the price reduced.

Diulas pada Jan 2017

ulasan dari
8,0

Pro: Car was great. Drove well. Was clean

Kontra: Pick-up in Syracuse was long. I had the advantage of the line getting shorter when a customer left to get a car elsewhere No one was available to check car in at Rochester. Waited over 10 minutes. Ended up leaving keys on counter

Diulas pada Agt 2016

ulasan dari

10,0

Pro: Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.

Diulas pada Apr 2017

ulasan dari
10,0

Pro: How easy it was to pick up and deliver.

Kontra: Not knowing that if I brought it back early, the price reduced.

Diulas pada Jan 2017

ulasan dari

8,0

Kontra: I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.

Diulas pada Jun 2017

ulasan dari
8,0

Pro: Car was great. Drove well. Was clean

Kontra: Pick-up in Syracuse was long. I had the advantage of the line getting shorter when a customer left to get a car elsewhere No one was available to check car in at Rochester. Waited over 10 minutes. Ended up leaving keys on counter

Diulas pada Agt 2016

ulasan dari

Peringkat 2

National

8,8 Hebat (2 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Blvd

+1 844 370 9183

Semua ulasan (National)

ulasan National di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

7,6

Pro's and Con's

Pro: we were upgraded to a nice SUV.

Kontra: Employee got snippy when I declined coverage and said he actually enjoyed it when people decline and then have an issue and their insurance rates go up.

Diulas pada Sep 2016

ulasan dari

7,6

Pro's and Con's

Pro: we were upgraded to a nice SUV.

Kontra: Employee got snippy when I declined coverage and said he actually enjoyed it when people decline and then have an issue and their insurance rates go up.

Diulas pada Sep 2016

ulasan dari

Peringkat 3

Hertz

8,5 Hebat (14 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Bl

+1 315 455 2498

Semua ulasan (Hertz)

ulasan Hertz di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

very accommodating

Pro: After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!

Diulas pada Jun 2017

ulasan dari
10,0

A plus service

Pro: The ease of pick up and returns.

Kontra: Nothing

Diulas pada Mei 2017

ulasan dari
10,0

Pro: Comfortable little car with some nice acessories. I would rent that size again.

Kontra: Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.

Diulas pada Mar 2017

ulasan dari
9,6

Pro: Friendly staff. On site vehicle. Quick service on pick up and return

Diulas pada Feb 2017

ulasan dari
2,0

Bad

Kontra: Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.

Diulas pada Jan 2017

ulasan dari
2,0

Late flight

Kontra: Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.

Diulas pada Nov 2016

ulasan dari
10,0

Carol was awesome!

Pro: Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.

Kontra: Nothing.

Diulas pada Nov 2016

ulasan dari
8,0

Easy rental chevy sonics no Bueno

Pro: Pickup and dropoff was fast and friendly

Kontra: Car was beat hard transmission slipped and screamed the entire trip driving it gently

Diulas pada Nov 2016

ulasan dari

10,0

very accommodating

Pro: After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!

Diulas pada Jun 2017

ulasan dari
10,0

A plus service

Pro: The ease of pick up and returns.

Kontra: Nothing

Diulas pada Mei 2017

ulasan dari
10,0

Pro: Comfortable little car with some nice acessories. I would rent that size again.

Kontra: Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.

Diulas pada Mar 2017

ulasan dari
9,6

Pro: Friendly staff. On site vehicle. Quick service on pick up and return

Diulas pada Feb 2017

ulasan dari
10,0

Carol was awesome!

Pro: Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.

Kontra: Nothing.

Diulas pada Nov 2016

ulasan dari

8,0

Easy rental chevy sonics no Bueno

Pro: Pickup and dropoff was fast and friendly

Kontra: Car was beat hard transmission slipped and screamed the entire trip driving it gently

Diulas pada Nov 2016

ulasan dari

2,0

Bad

Kontra: Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.

Diulas pada Jan 2017

ulasan dari
2,0

Late flight

Kontra: Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.

Diulas pada Nov 2016

ulasan dari

Peringkat 4

Budget

8,2 Hebat (45 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Blvd

+1 315 455 8287

Semua ulasan (Budget)

ulasan Budget di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Pro: Good customer service, pick up and drop off at airport very convenient.

Diulas pada Agt 2019

ulasan dari
7,6

Pro: Staff was helpful at pickup but we had the wrong space number where the car was located.

Diulas pada Agt 2019

ulasan dari
8,0

Can’t reach customer service by phone

Pro: Friendly at checkout with a nice car and easy access for rental and return.

Kontra: Tried for an hour to reach customer service and finally gave up after the runaround.

Diulas pada Agt 2018

ulasan dari
6,8

Kontra: Pick-up in the airport which was a mess due to reconstruction was confusing.

Diulas pada Mei 2018

ulasan dari
3,6

Car reeked of cigarette smoke.

Pro: The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.

Kontra: Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.

Diulas pada Mei 2018

ulasan dari
2,0

Trying to charge me more than reserved price

Kontra: They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating

Diulas pada Apr 2018

ulasan dari
10,0

Pro: great counter person at both pick up and express drop off. very friendly and professional.

Diulas pada Mar 2018

ulasan dari
2,0

Never again

Kontra: Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.

Diulas pada Jan 2018

ulasan dari
10,0

Very easy pick up and drop off

Pro: The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.

Diulas pada Des 2017

ulasan dari
8,0

Pro: Quick.

Kontra: It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.

Diulas pada Okt 2017

ulasan dari
10,0

Easy with great service at Syracuse airport.

Pro: Easy with polite good service

Diulas pada Sep 2017

ulasan dari
10,0

Funeral for my Mom

Pro: This time Budget was perfect!!! As it always has been in the past in Syracuse Airport!!! But in Indiana last October they took me for a ride with the bill!!! Hundreds of dollars over my bill!!! That place in Columbus Indiana I will NEVER USE THEM AGAIN!!!! THIEVES!!!

Diulas pada Jan 2017

ulasan dari

10,0

Pro: great counter person at both pick up and express drop off. very friendly and professional.

Diulas pada Mar 2018

ulasan dari
10,0

Very easy pick up and drop off

Pro: The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.

Diulas pada Des 2017

ulasan dari
10,0

Easy with great service at Syracuse airport.

Pro: Easy with polite good service

Diulas pada Sep 2017

ulasan dari
10,0

Funeral for my Mom

Pro: This time Budget was perfect!!! As it always has been in the past in Syracuse Airport!!! But in Indiana last October they took me for a ride with the bill!!! Hundreds of dollars over my bill!!! That place in Columbus Indiana I will NEVER USE THEM AGAIN!!!! THIEVES!!!

Diulas pada Jan 2017

ulasan dari

8,0

Pro: Good customer service, pick up and drop off at airport very convenient.

Diulas pada Agt 2019

ulasan dari
7,6

Pro: Staff was helpful at pickup but we had the wrong space number where the car was located.

Diulas pada Agt 2019

ulasan dari
8,0

Can’t reach customer service by phone

Pro: Friendly at checkout with a nice car and easy access for rental and return.

Kontra: Tried for an hour to reach customer service and finally gave up after the runaround.

Diulas pada Agt 2018

ulasan dari
6,8

Kontra: Pick-up in the airport which was a mess due to reconstruction was confusing.

Diulas pada Mei 2018

ulasan dari
8,0

Pro: Quick.

Kontra: It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.

Diulas pada Okt 2017

ulasan dari

3,6

Car reeked of cigarette smoke.

Pro: The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.

Kontra: Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.

Diulas pada Mei 2018

ulasan dari
2,0

Trying to charge me more than reserved price

Kontra: They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating

Diulas pada Apr 2018

ulasan dari
2,0

Never again

Kontra: Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.

Diulas pada Jan 2018

ulasan dari

Peringkat 5

Avis

7,7 Bagus (31 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Boulevard

+1 315 455 9601

Semua ulasan (Avis)

ulasan Avis di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Price

Diulas pada Okt 2019

ulasan dari
7,2

Kontra: The pickup was a little confusing as the space number the car was in was incorrect. We had to press the panic button on the keyfob to find the car in the covered parking at the syracuse airport because the space number was incorrect

Diulas pada Agt 2019

ulasan dari
10,0

Pro: STAFF WAS VERY FRIENDLY AND HELPFUL.

Diulas pada Nov 2018

ulasan dari
8,0

Pro: Easy pick up and drop off

Kontra: Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.

Diulas pada Okt 2017

ulasan dari
6,0

Syracuse was fine, DCA was awful

Pro: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

Kontra: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

Diulas pada Mei 2017

ulasan dari
8,4

Pro: The Pick/up was delightful and the help we got via phone and than in person was magnificent.

Kontra: Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.

Diulas pada Apr 2017

ulasan dari
2,0

Worst rental ever

Pro: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible

Diulas pada Mar 2017

ulasan dari
9,6

Kontra: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled

Diulas pada Feb 2017

ulasan dari
9,6

Great service

Pro: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!

Diulas pada Des 2016

ulasan dari
7,6

Windows

Pro: The vehicle is nice and comfortable. Other than the comments below it was a good experience.

Kontra: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.

Diulas pada Apr 2016

ulasan dari
5,2

Deliberately hidden large fees, and fuel consumpti

Kontra: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.

Diulas pada Des 2015

ulasan dari
10,0

Great Option for Syracuse to Ithaca

Pro: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.

Diulas pada Nov 2015

ulasan dari

10,0

Pro: Price

Diulas pada Okt 2019

ulasan dari
10,0

Pro: STAFF WAS VERY FRIENDLY AND HELPFUL.

Diulas pada Nov 2018

ulasan dari
9,6

Kontra: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled

Diulas pada Feb 2017

ulasan dari
9,6

Great service

Pro: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!

Diulas pada Des 2016

ulasan dari
10,0

Great Option for Syracuse to Ithaca

Pro: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.

Diulas pada Nov 2015

ulasan dari

7,2

Kontra: The pickup was a little confusing as the space number the car was in was incorrect. We had to press the panic button on the keyfob to find the car in the covered parking at the syracuse airport because the space number was incorrect

Diulas pada Agt 2019

ulasan dari
8,0

Pro: Easy pick up and drop off

Kontra: Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.

Diulas pada Okt 2017

ulasan dari
8,4

Pro: The Pick/up was delightful and the help we got via phone and than in person was magnificent.

Kontra: Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.

Diulas pada Apr 2017

ulasan dari
7,6

Windows

Pro: The vehicle is nice and comfortable. Other than the comments below it was a good experience.

Kontra: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.

Diulas pada Apr 2016

ulasan dari

6,0

Syracuse was fine, DCA was awful

Pro: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

Kontra: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.

Diulas pada Mei 2017

ulasan dari
2,0

Worst rental ever

Pro: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible

Diulas pada Mar 2017

ulasan dari
5,2

Deliberately hidden large fees, and fuel consumpti

Kontra: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.

Diulas pada Des 2015

ulasan dari

Peringkat 6

Alamo

7,6 Bagus (14 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Blvd

+1 844 370 9182

Semua ulasan (Alamo)

ulasan Alamo di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

6,4

Kontra: The car smelled of smoke and had stains on the seats.

Diulas pada Mei 2017

ulasan dari
9,2

Overall good job

Pro: Upgrade my car to SUV

Kontra: Price of suv

Diulas pada Apr 2017

ulasan dari
5,2

Pro: Good car Good gas mileage

Kontra: Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!

Diulas pada Apr 2017

ulasan dari
10,0

Pro: no hassle

Diulas pada Jan 2017

ulasan dari
6,8

Hoping for a better experience next time

Pro: The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.

Kontra: The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.

Diulas pada Des 2016

ulasan dari
2,0

The whole dealing was a mess

Kontra: I got no help from u to correct the problem poor service

Diulas pada Okt 2016

ulasan dari

9,2

Overall good job

Pro: Upgrade my car to SUV

Kontra: Price of suv

Diulas pada Apr 2017

ulasan dari
10,0

Pro: no hassle

Diulas pada Jan 2017

ulasan dari

6,8

Hoping for a better experience next time

Pro: The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.

Kontra: The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.

Diulas pada Des 2016

ulasan dari

6,4

Kontra: The car smelled of smoke and had stains on the seats.

Diulas pada Mei 2017

ulasan dari
5,2

Pro: Good car Good gas mileage

Kontra: Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!

Diulas pada Apr 2017

ulasan dari
2,0

The whole dealing was a mess

Kontra: I got no help from u to correct the problem poor service

Diulas pada Okt 2016

ulasan dari

Peringkat 7

Payless

7,3 Bagus (36 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Blvd

+1 315 455 6406

Semua ulasan (Payless)

ulasan Payless di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

6,4

Pro: Staff was great.

Kontra: Car was dirty, inside & out.

Diulas pada Mar 2019

ulasan dari
6,0

Kontra: Purchased insurance but never got the confirmation for insurance I had to purchase twice

Diulas pada Des 2018

ulasan dari
2,0

Kontra: Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again

Diulas pada Nov 2018

ulasan dari
10,0

Got a great rate for Syracuse which is ridiculously expensive

Pro: Ease of booking and price

Kontra: Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.

Diulas pada Sep 2018

ulasan dari
6,8

Payless in Syracuse

Kontra: Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!

Diulas pada Agt 2018

ulasan dari
10,0

Great Service - helpful folks

Pro: For the first time ever I forgot to refill the car before returning it. I was running super late to my flight, and they were completely understanding. I expected to pay the fee for refilling, but they were extremely understanding and realized that I only used a few gallons of fuel - they charged me the pump price instead of the fee. Extremely thoughtful - will definitely rent from them again!!

Kontra: I don't have a bad thing to say. I was a little disappointed that I paid twice for insurance, once through a third party during the booking, and another when I arrived. I wish it was all together - but that's it.

Diulas pada Jun 2018

ulasan dari
2,0

Kontra: Was not able to make a change to my reservation. Very poor.

Diulas pada Apr 2018

ulasan dari
10,0

Totally Customer-Oriented!

Pro: service; doing best to meet my need and beyond. May and her colleague rocked!

Kontra: NA!

Diulas pada Mar 2018

ulasan dari
7,6

Great price. Ok service.

Pro: The women at the pick up counter in Syracuse was great.

Kontra: The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.

Diulas pada Mar 2018

ulasan dari
9,2

Pro: They. Upgraded us to a suv for very little extra

Diulas pada Mar 2018

ulasan dari
8,4

Confused about fill up conditions

Pro: Excellent price / cleanliness of car was good

Kontra: I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way

Diulas pada Feb 2018

ulasan dari
8,0

Pro: Good value for the money

Kontra: When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....

Diulas pada Jan 2018

ulasan dari

10,0

Got a great rate for Syracuse which is ridiculously expensive

Pro: Ease of booking and price

Kontra: Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.

Diulas pada Sep 2018

ulasan dari
10,0

Great Service - helpful folks

Pro: For the first time ever I forgot to refill the car before returning it. I was running super late to my flight, and they were completely understanding. I expected to pay the fee for refilling, but they were extremely understanding and realized that I only used a few gallons of fuel - they charged me the pump price instead of the fee. Extremely thoughtful - will definitely rent from them again!!

Kontra: I don't have a bad thing to say. I was a little disappointed that I paid twice for insurance, once through a third party during the booking, and another when I arrived. I wish it was all together - but that's it.

Diulas pada Jun 2018

ulasan dari
10,0

Totally Customer-Oriented!

Pro: service; doing best to meet my need and beyond. May and her colleague rocked!

Kontra: NA!

Diulas pada Mar 2018

ulasan dari
9,2

Pro: They. Upgraded us to a suv for very little extra

Diulas pada Mar 2018

ulasan dari

6,8

Payless in Syracuse

Kontra: Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!

Diulas pada Agt 2018

ulasan dari
7,6

Great price. Ok service.

Pro: The women at the pick up counter in Syracuse was great.

Kontra: The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.

Diulas pada Mar 2018

ulasan dari
8,4

Confused about fill up conditions

Pro: Excellent price / cleanliness of car was good

Kontra: I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way

Diulas pada Feb 2018

ulasan dari
8,0

Pro: Good value for the money

Kontra: When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....

Diulas pada Jan 2018

ulasan dari

6,4

Pro: Staff was great.

Kontra: Car was dirty, inside & out.

Diulas pada Mar 2019

ulasan dari
6,0

Kontra: Purchased insurance but never got the confirmation for insurance I had to purchase twice

Diulas pada Des 2018

ulasan dari
2,0

Kontra: Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again

Diulas pada Nov 2018

ulasan dari
2,0

Kontra: Was not able to make a change to my reservation. Very poor.

Diulas pada Apr 2018

ulasan dari

Peringkat 8

Dollar

7,2 Bagus (20 ulasan)

1 lokasi di Bandara Syracuse Hancock Intl

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Syracuse Hancock Intl

1000 Col Eileen Collins Blvd

+1 866 434 2226

Semua ulasan (Dollar)

ulasan Dollar di Bandara Syracuse Hancock Intl

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

8,8

Pro: Mini van was comfortable. Pick up staff was nice but seemed overwhelmed by the number of customers and lack of vehicles to fulfill the reservations. Drop off was very easy and staff was nice.

Kontra: When I arrived to pick up the mini van I reserved, I was told there were no vans available but I could have a Yukon. I specifically reserved a van because I had 6 people & needed easy access to the 3rd row. The agent did go get a van but I had to wait a 1/2 hour as she had to go off site for it.

Diulas pada Apr 2019

ulasan dari
8,0

Pro: Quick drop off

Diulas pada Okt 2018

ulasan dari
6,0

Pro: The vehicle was in good repair and drove well.

Kontra: The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.

Diulas pada Jul 2018

ulasan dari
10,0

I love dollar

Pro: They are so nice

Kontra: Nothing

Diulas pada Jun 2018

ulasan dari
6,8

Upselling Caution

Pro: Clean car

Kontra: Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.

Diulas pada Des 2017

ulasan dari
3,6

Ripped off

Pro: The customer service representative was polite and tried to help us.

Kontra: I had reserved an economy car for $133 but when we got to the counter we were told they had no economy cars so for that price all they had were 15 passenger van!!!! We had to pay $67 more for a car!!!!!!

Diulas pada Okt 2017

ulasan dari
8,8

Pro: Quick processing, friendly staff, clean car, convenient location.

Kontra: A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.

Diulas pada Agt 2017

ulasan dari
6,0

Buyer beware!!

Kontra: My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.

Diulas pada Mei 2017

ulasan dari
8,8

Pro: pick up and drop off right at the airport

Kontra: waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".

Diulas pada Apr 2017

ulasan dari
5,2

Watch out for unwanted "Trip saver": 4.99/day extra

Pro: Staff were polite (but lied)

Kontra: When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)

Diulas pada Apr 2017

ulasan dari
5,6

Kontra: They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.

Diulas pada Mar 2017

ulasan dari
3,6

Bad customer service

Pro: Carvwas good, pick up is easy

Kontra: Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent

Diulas pada Mar 2017

ulasan dari

8,8

Pro: Mini van was comfortable. Pick up staff was nice but seemed overwhelmed by the number of customers and lack of vehicles to fulfill the reservations. Drop off was very easy and staff was nice.

Kontra: When I arrived to pick up the mini van I reserved, I was told there were no vans available but I could have a Yukon. I specifically reserved a van because I had 6 people & needed easy access to the 3rd row. The agent did go get a van but I had to wait a 1/2 hour as she had to go off site for it.

Diulas pada Apr 2019

ulasan dari
10,0

I love dollar

Pro: They are so nice

Kontra: Nothing

Diulas pada Jun 2018

ulasan dari
8,8

Pro: Quick processing, friendly staff, clean car, convenient location.

Kontra: A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.

Diulas pada Agt 2017

ulasan dari
8,8

Pro: pick up and drop off right at the airport

Kontra: waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".

Diulas pada Apr 2017

ulasan dari

8,0

Pro: Quick drop off

Diulas pada Okt 2018

ulasan dari
6,8

Upselling Caution

Pro: Clean car

Kontra: Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.

Diulas pada Des 2017

ulasan dari

6,0

Pro: The vehicle was in good repair and drove well.

Kontra: The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.

Diulas pada Jul 2018

ulasan dari
3,6

Ripped off

Pro: The customer service representative was polite and tried to help us.

Kontra: I had reserved an economy car for $133 but when we got to the counter we were told they had no economy cars so for that price all they had were 15 passenger van!!!! We had to pay $67 more for a car!!!!!!

Diulas pada Okt 2017

ulasan dari
6,0

Buyer beware!!

Kontra: My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.

Diulas pada Mei 2017

ulasan dari
5,2

Watch out for unwanted "Trip saver": 4.99/day extra

Pro: Staff were polite (but lied)

Kontra: When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)

Diulas pada Apr 2017

ulasan dari
5,6

Kontra: They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.

Diulas pada Mar 2017

ulasan dari
3,6

Bad customer service

Pro: Carvwas good, pick up is easy

Kontra: Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent

Diulas pada Mar 2017

ulasan dari

Sunnycars

1 lokasi di Bandara Syracuse Hancock Intl

╳

Lokasi sewa mobil

Sunnycars

Lokasi di Bandara Syracuse Hancock Intl

1000 Colonel Elieen Collins Blvd

Thrifty

1 lokasi di Bandara Syracuse Hancock Intl