| Senin | 08:00 - 17:00 |
| Selasa | 08:00 - 17:00 |
| Rabu | 08:00 - 17:00 |
| Kamis | 08:00 - 17:00 |
| Jumat | 08:00 - 17:00 |
| Sabtu | 08:00 - 17:00 |
| Minggu | 08:00 - 17:00 |
Pro: Easy to pick up, easy to return. Excellent vehicle to drive.
Pro: I like the fast service
Kontra: Thr cost of the car said it was gonna be 50 and they charged me 97 ridiculous
Easy return
Pro: The staff is friendly and the return process was super easy.
great service and convenience
Pro: They were quick to fix my reservation error and we were on our way.
| Senin | 08:00 - 22:00 |
| Selasa | 08:00 - 22:00 |
| Rabu | 08:00 - 22:00 |
| Kamis | 08:00 - 22:00 |
| Jumat | 08:00 - 22:00 |
| Sabtu | 09:00 - 22:00 |
| Minggu | 09:00 - 22:00 |
Pro: Easy pickup and drop off.
Kontra: Forgot to fill the gas tank and ended up costing quite a bit extra!
No shuttle needed
Pro: Loved the drop off being steps to all gates. Process was easy & staff was nice
Kontra: Not enough parking spaces in the drop off lot
Pro: Staff very friendly, pickup and drop-off very easy and convenient
Pro: Super easy pick up and drop off
Tried to hope I wouldn't notice an extra day after being 30 minutes ov
Pro: Not much
Kontra: When I picked the car up, I asked what time I needed to have the car back the next day to avoid an extra day fee. I was told I had 24.5 hours. I knew it would be close, I rushed to return the car and had it back exactly at 24.5 hours. The person checking me in (The clock started inside the pickup building, not when I left the lot and stopped when I handed the keys over inside the building, not when I arrived to the airport) made a face, I figured he saw I was close to the time and didn't want to charge me for a second day. He attempted to fix it for about 10 seconds, then handed me a receipt with two days on it. I looked at it and saw that I had returned it exactly at 24.5 hours. He told me there was nothing he could do. I told him I wasn't paying since I had it back in time, and I didn't consider a Taurus a luxury car. He told me it was and that there was nothing he could do. I told him that was unacceptable. His manager walked up and asked what the problem was, I explained the issue and he fixed it immediately. The first guy said, he just didn't know how to do it. I told him, he should have asked me to wait for his manager instead of hoping I didn't notice getting charged double. They also informed me that you only get 24 hours and 29 minutes. It is late at 30 minutes. Most other companies give you an hour.
Pro: THE SERVICE WAS GREAT.
Kontra: The car was not a vehicle I would own. Grabby brakes and verry poor preformance, good economy though
Pro: I liked the car (when I finally got it!)
Kontra: When I went to pick up the car, they said it wouldn't be available for another 3-4 hours!! Then they gave me another car to take home and said they would deliver the correct one to me later. Finally got the correct one at 5:30 p.m. (for a noon rental), and by then it was too dark to load the car. I called Avis to complain, and they said I would be credited for one of the days, which didn't happen! I ended up only keeping the care two days - was too stressed out by the whole ordeal.
Pro: Employee was friendly when he returned.
Kontra: At drop-off, employee was away from the desk with no sign of when he'd be back.
Quick and Easy
Pro: Easy to return the car and check out. Avis rep was friendly.
Sam M was terrific
Pro: Sam M did her best to make things right for us. She called the LAX Avis and requested a refund.
Kontra: I need to keep checking my bank statement to see if the refund has been processed. 24 hrs later, it had not been processed.
Pro: Great car and easy pickup.
Pro: The rental agency service was exceptional
Pro: Easy pickup and drop off.
Kontra: Forgot to fill the gas tank and ended up costing quite a bit extra!
No shuttle needed
Pro: Loved the drop off being steps to all gates. Process was easy & staff was nice
Kontra: Not enough parking spaces in the drop off lot
Pro: Staff very friendly, pickup and drop-off very easy and convenient
Pro: Super easy pick up and drop off
Quick and Easy
Pro: Easy to return the car and check out. Avis rep was friendly.
Pro: Great car and easy pickup.
Pro: The rental agency service was exceptional
Pro: THE SERVICE WAS GREAT.
Kontra: The car was not a vehicle I would own. Grabby brakes and verry poor preformance, good economy though
Sam M was terrific
Pro: Sam M did her best to make things right for us. She called the LAX Avis and requested a refund.
Kontra: I need to keep checking my bank statement to see if the refund has been processed. 24 hrs later, it had not been processed.
Tried to hope I wouldn't notice an extra day after being 30 minutes ov
Pro: Not much
Kontra: When I picked the car up, I asked what time I needed to have the car back the next day to avoid an extra day fee. I was told I had 24.5 hours. I knew it would be close, I rushed to return the car and had it back exactly at 24.5 hours. The person checking me in (The clock started inside the pickup building, not when I left the lot and stopped when I handed the keys over inside the building, not when I arrived to the airport) made a face, I figured he saw I was close to the time and didn't want to charge me for a second day. He attempted to fix it for about 10 seconds, then handed me a receipt with two days on it. I looked at it and saw that I had returned it exactly at 24.5 hours. He told me there was nothing he could do. I told him I wasn't paying since I had it back in time, and I didn't consider a Taurus a luxury car. He told me it was and that there was nothing he could do. I told him that was unacceptable. His manager walked up and asked what the problem was, I explained the issue and he fixed it immediately. The first guy said, he just didn't know how to do it. I told him, he should have asked me to wait for his manager instead of hoping I didn't notice getting charged double. They also informed me that you only get 24 hours and 29 minutes. It is late at 30 minutes. Most other companies give you an hour.
Pro: I liked the car (when I finally got it!)
Kontra: When I went to pick up the car, they said it wouldn't be available for another 3-4 hours!! Then they gave me another car to take home and said they would deliver the correct one to me later. Finally got the correct one at 5:30 p.m. (for a noon rental), and by then it was too dark to load the car. I called Avis to complain, and they said I would be credited for one of the days, which didn't happen! I ended up only keeping the care two days - was too stressed out by the whole ordeal.
Pro: Employee was friendly when he returned.
Kontra: At drop-off, employee was away from the desk with no sign of when he'd be back.
| Senin | 00:00 - 00:30 08:00 - 23:59 |
| Selasa | 00:00 - 00:30 08:00 - 23:59 |
| Rabu | 00:00 - 00:30 08:00 - 23:59 |
| Kamis | 00:00 - 00:30 08:00 - 23:59 |
| Jumat | 00:00 - 00:30 08:00 - 23:59 |
| Sabtu | 00:00 - 00:30 08:00 - 23:59 |
| Minggu | 00:00 - 00:30 08:00 - 23:59 |
| Senin | 00:00 - 00:30 08:00 - 23:59 |
| Selasa | 00:00 - 00:30 08:00 - 23:59 |
| Rabu | 00:00 - 00:30 08:00 - 23:59 |
| Kamis | 00:00 - 00:30 08:00 - 23:59 |
| Jumat | 00:00 - 00:30 08:00 - 23:59 |
| Sabtu | 00:00 - 00:30 08:00 - 23:59 |
| Minggu | 00:00 - 00:30 08:00 - 23:59 |
Pro: Staff friendly, vehicle clean, good price.
Pro: I liked all of our encounters with the service staff from the folks working behind the counter to the complementary ride from the airport to the train station. Excellent service.
Kontra: The car I rented needed some attention, for example the alignment was off.
Kontra: Windows weren't properly cleaned. A bit pricey for the car.
ok, but it's a small market
Pro: Pick up and dropoff were painless and quick. Hertz agents don't pressure about extra insurance, which I don't need.
Kontra: My rental was in good condition, but not cleaned well. I cut my finger on a cut zip tie in the driver door pocket, and there were two used hairties on the wiper stalk. I called the local Hertz branch the day before to try to get hours open and left a message. they never returned the call.
Perfect!
Pro: Very friendly and helpful! Great Service.
Kontra: All perfect!
Pro: Great ride. We decided to splurge and take Mom for a ride in a convertible. Her first time ever. We found the car, clean and exactly what we had been looking for. It was also, surprisingly, fuel efficient.
Kontra: The Bluetooth system (Sync) was not operational, so we were unable to play Mom's favorite music during the ride.
Kontra: They need to get their pricing right. I was quoted a price online. When I phoned up to confirm the rental they gave me a different price if I picked it up across the street at the Hertz office. When I got there it was another price. Then when I got home it was the price I signed for plus $200.00. Mad Now. I called up Hertz and they told me it is for a deposit and it was refundable. Really where was that in the contract. (Not) When was I told that (never).
I rent a lot of cars maybe not again from Hertz.
Pro: El personal es amable, el vehículo está limpio, el precio es bueno.
Pro: Me gustaron todos nuestros encuentros con el personal de servicio, desde la gente que trabaja detrás del mostrador hasta el viaje gratuito desde el aeropuerto hasta la estación de tren. Excelente servicio.
Kontra: El coche que alquilé necesitaba algo de atención, por ejemplo, la alineación estaba desactivada.
Kontra: No ventanas no estaban bien limpias. Un poco caro por ese coche.
está bien, pero es un mercado pequeño
Pro: La recogida y el dropoff fueron indoloros y rápidos. Los agentes de Hertz no presionan sobre un seguro adicional, que no necesito.
Kontra: Mi alquiler estaba en buenas condiciones, pero no lo limpiaron bien. Corté el dedo en una brida cortada en el bolsillo de la puerta del conductor, y había dos pelos usados en la palanca del limpiaparabrisas. Llamé a la sucursal local de Hertz el día anterior para tratar de abrir horas y dejar un mensaje. Nunca devolvieron la llamada.
¡Perfecto!
Pro: Muy amable y servicial! Gran servicio.
Kontra: Todo perfecto!
Pro: Staff friendly, vehicle clean, good price.
Pro: I liked all of our encounters with the service staff from the folks working behind the counter to the complementary ride from the airport to the train station. Excellent service.
Kontra: The car I rented needed some attention, for example the alignment was off.
Perfect!
Pro: Very friendly and helpful! Great Service.
Kontra: All perfect!
Pro: El personal es amable, el vehículo está limpio, el precio es bueno.
Pro: Me gustaron todos nuestros encuentros con el personal de servicio, desde la gente que trabaja detrás del mostrador hasta el viaje gratuito desde el aeropuerto hasta la estación de tren. Excelente servicio.
Kontra: El coche que alquilé necesitaba algo de atención, por ejemplo, la alineación estaba desactivada.
¡Perfecto!
Pro: Muy amable y servicial! Gran servicio.
Kontra: Todo perfecto!
Kontra: Windows weren't properly cleaned. A bit pricey for the car.
ok, but it's a small market
Pro: Pick up and dropoff were painless and quick. Hertz agents don't pressure about extra insurance, which I don't need.
Kontra: My rental was in good condition, but not cleaned well. I cut my finger on a cut zip tie in the driver door pocket, and there were two used hairties on the wiper stalk. I called the local Hertz branch the day before to try to get hours open and left a message. they never returned the call.
Pro: Great ride. We decided to splurge and take Mom for a ride in a convertible. Her first time ever. We found the car, clean and exactly what we had been looking for. It was also, surprisingly, fuel efficient.
Kontra: The Bluetooth system (Sync) was not operational, so we were unable to play Mom's favorite music during the ride.
Kontra: No ventanas no estaban bien limpias. Un poco caro por ese coche.
está bien, pero es un mercado pequeño
Pro: La recogida y el dropoff fueron indoloros y rápidos. Los agentes de Hertz no presionan sobre un seguro adicional, que no necesito.
Kontra: Mi alquiler estaba en buenas condiciones, pero no lo limpiaron bien. Corté el dedo en una brida cortada en el bolsillo de la puerta del conductor, y había dos pelos usados en la palanca del limpiaparabrisas. Llamé a la sucursal local de Hertz el día anterior para tratar de abrir horas y dejar un mensaje. Nunca devolvieron la llamada.
| Senin | 08:00 - 22:00 |
| Selasa | 08:00 - 22:00 |
| Rabu | 08:00 - 22:00 |
| Kamis | 08:00 - 22:00 |
| Jumat | 08:00 - 22:00 |
| Sabtu | 08:00 - 17:00 |
| Minggu | 08:00 - 17:00 |
Pro: I arrived to be informed no cars available
Kontra: They could at least call or text to inform you they are cancelling reservation rather than leave you stranded in the airport
Kontra: Tires on the car appear to have never been rotated. Cupping/wear on the front tires created a rougher than desired ride at highway speeds.
Pro: They didn’t have a car for me.
Good value for the price but the experience of picking up was awful
Pro: Good price
Kontra: It took over 30 minutes to get the car. There were 3 employees behind the desk and only one working with the line. By the time we got to the front of the line, the employee helping us kept helping everyone else first then coming back to us. She was trying to multi-task, but we kept getting interrupted. I will avoid renting from Budget again if I can help it.
Kontra: Pickup agent was disrespectful.
see above
Pro: See above
Kontra: See above
Pro: Easy drop off
Kontra: N/A
Pro: Price
Kontra: slow check-in, computers were down and rep at desk had no customer service experience at all. I will not use again.
Pro: Friendly and helpful employees.
Customer Service & Safety Issue
Pro: Car was clean - no problems.
Kontra: Wait time while clerk assisted another customer, left counter to walk customer to inspect car.
No customer assistance to inspect car - handed keys, given general direction to parking lot with "oops, parking spot not indicated, you'll need to check license plates. If you spot any damage, drive the car back to and let us know."
Found car in dark, non secured parking lot, alone, with two bags - startled by sudden appearance of another person.
Clerk assisted next customer with walk to parking lot.
Pro: Available, easy to pick up. No problems
Worst rental experience ever.
Kontra: We were the only people at the rental desk, and it took over a half hour to get the car. The poor counter employee had only been working for a day or two, but was left on his own on Christmas eve, and had no clue how to rent a car. When we finally got in, the car reeked of marijuana, the seats were stained, and it had less than a quarter tank of gas in it. We didn't have the time to go back and argue, so we had to drive to our house with the windows rolled down to keep the baby from getting stoned. We returned to the airport later in the day to exchange the car for another. The manager did give us a 15% off coupon for our next rental, although I'd be pretty dumb to take him up on the offer.
Kontra: Tires on the car appear to have never been rotated. Cupping/wear on the front tires created a rougher than desired ride at highway speeds.
see above
Pro: See above
Kontra: See above
Pro: Friendly and helpful employees.
Pro: Available, easy to pick up. No problems
Pro: I arrived to be informed no cars available
Kontra: They could at least call or text to inform you they are cancelling reservation rather than leave you stranded in the airport
Pro: They didn’t have a car for me.
Good value for the price but the experience of picking up was awful
Pro: Good price
Kontra: It took over 30 minutes to get the car. There were 3 employees behind the desk and only one working with the line. By the time we got to the front of the line, the employee helping us kept helping everyone else first then coming back to us. She was trying to multi-task, but we kept getting interrupted. I will avoid renting from Budget again if I can help it.
Pro: Price
Kontra: slow check-in, computers were down and rep at desk had no customer service experience at all. I will not use again.
Customer Service & Safety Issue
Pro: Car was clean - no problems.
Kontra: Wait time while clerk assisted another customer, left counter to walk customer to inspect car.
No customer assistance to inspect car - handed keys, given general direction to parking lot with "oops, parking spot not indicated, you'll need to check license plates. If you spot any damage, drive the car back to and let us know."
Found car in dark, non secured parking lot, alone, with two bags - startled by sudden appearance of another person.
Clerk assisted next customer with walk to parking lot.
Worst rental experience ever.
Kontra: We were the only people at the rental desk, and it took over a half hour to get the car. The poor counter employee had only been working for a day or two, but was left on his own on Christmas eve, and had no clue how to rent a car. When we finally got in, the car reeked of marijuana, the seats were stained, and it had less than a quarter tank of gas in it. We didn't have the time to go back and argue, so we had to drive to our house with the windows rolled down to keep the baby from getting stoned. We returned to the airport later in the day to exchange the car for another. The manager did give us a 15% off coupon for our next rental, although I'd be pretty dumb to take him up on the offer.
| Senin | 00:01 - 23:59 |
| Selasa | 00:01 - 23:59 |
| Rabu | 00:01 - 23:59 |
| Kamis | 00:01 - 23:59 |
| Jumat | 00:01 - 23:59 |
| Sabtu | 00:01 - 23:59 |
| Minggu |
