Comfortable flightPro: The business is great at affordable pricing. The food is good. Kontra: The food may need to improve with more choices. There is limit choice .
shanghai airport TSA are a bunch of ash***lesKontra: despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration.
Inalmost missed my flight Osaka - Shanghai
when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes)
compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials
Pro: Colour of the seatsKontra: Food was rubbish
Random lights on / off; yellow / blue
Severely delayed flightPro: Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice.Kontra: Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old.
Flight time changed but no one informed meKontra: Neither Kayak nor the airline gave me notice of time change. Only when I arrived at the airport did I find out the departure time would be 40 minutes earlier than schedule!
Luckily there was a later flight from Pudong to Phuket that night so I was able to go that evening. But what if that flight I was going to take was the only flight to Phuket??
Please look into this case and give me and answer. Thank you.
Kontra: The plane was delayed, and for some reason I was not given a boarding pass for later flights on the same airline, causing me to have to go to the transfer counter in Shanghai.
Pro: New aircraft, decent service, good price.Kontra: Be careful: last call 40mins before departure, taxiing 20mins before departure!