Guest reviews
Overall rating
6.4
Good
Based on 16 reviews
Overall
6.5
Boarding
6.3
Comfort
6.4
Crew
6.9
Entertainment
6.2
Food
6.0
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0
Excellent experience with Royal Air Maroc
Pros: Fast check-in and excellent flight service! Flight attendants were friendly. The food was very good! Plane was new!
Cons: The rolls for breakfast and dinner were a little hard.
review from
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7.5
Nothing major here
Pros: Newer plane. Staff were nice enough. No major complaints.
Cons: We departed late. Boarding was fairly unorganized and most of us were stressed out about making our connecting flight to New York. Also, I've never before been forced to put my laptop into my checked luggage. I really have no idea what that's about. They also wrap it completely in plastic, I guess, to prove that no one has tampered with it. Still, I felt for this one couple on my flight whose luggage had been lost on the flight to Marrakech, and now they're being told they have to put an essential such as a laptop into luggage that very well might be lost again? Ridiculous. (Turned out okay, though, but the bottom line is there should be some choice in the matter.)
review from
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3.0
Changing departure times.
Cons: My journey a wrong turn at the beginning w an email saying my flight was cancelled. I was relieved to find that i was on either a different flight or the time changed. However the time was changed back without warning and I had to run to my gate after being handed a boarding card after going through passport control. Needless to say, my luggage didn't make it. Time will tell if it eventually shows up
review from
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8.0
Cons: Needed more entertainment
review from
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3.3
Pros: The movies were good
Cons: Flight attendants were rude, poor language skills.
review from
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2.0
Cons: I was stuck in the airport with no explanation for 7.5 hours missed my connecting flight and was treated very rude I would like a refund
review from
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10.0
People are so nice and pleasant :)
Pros: The people are professional and very pleasant.
Cons: nothing
review from
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9.0
Excellent experience with Royal Air Maroc
Pros: Fast check-in and excellent flight service! Flight attendants were friendly. The food was very good! Plane was new!
Cons: The rolls for breakfast and dinner were a little hard.
review from
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10.0
People are so nice and pleasant :)
Pros: The people are professional and very pleasant.
Cons: nothing
review from
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7.5
Nothing major here
Pros: Newer plane. Staff were nice enough. No major complaints.
Cons: We departed late. Boarding was fairly unorganized and most of us were stressed out about making our connecting flight to New York. Also, I've never before been forced to put my laptop into my checked luggage. I really have no idea what that's about. They also wrap it completely in plastic, I guess, to prove that no one has tampered with it. Still, I felt for this one couple on my flight whose luggage had been lost on the flight to Marrakech, and now they're being told they have to put an essential such as a laptop into luggage that very well might be lost again? Ridiculous. (Turned out okay, though, but the bottom line is there should be some choice in the matter.)
review from
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8.0
Cons: Needed more entertainment
review from
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3.0
Changing departure times.
Cons: My journey a wrong turn at the beginning w an email saying my flight was cancelled. I was relieved to find that i was on either a different flight or the time changed. However the time was changed back without warning and I had to run to my gate after being handed a boarding card after going through passport control. Needless to say, my luggage didn't make it. Time will tell if it eventually shows up
review from
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3.3
Pros: The movies were good
Cons: Flight attendants were rude, poor language skills.
review from
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2.0
Cons: I was stuck in the airport with no explanation for 7.5 hours missed my connecting flight and was treated very rude I would like a refund
review from
Flight status
Skyward Express route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
351
Lamu
LAU
Mombasa
MBA
350
Mombasa
MBA
Lamu
LAU
351
Mombasa
MBA
Nairobi
WIL
350
Nairobi
WIL
Mombasa
MBA
340
Eldoret
EDL
Lodwar
LOK
341
Eldoret
EDL
Nairobi
WIL
341
Lodwar
LOK
Eldoret
EDL
340
Nairobi
WIL
Eldoret
EDL
Top airports served by Skyward Express
Skyward Express contact information
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