Temukan Penerbangan Murah di Smartwings

Kontra: Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing.

Kontra: Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage.

Pro: Nothing

Kontra: Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not.

Pro: The woman who checked me in was slow and rude

Kontra: Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children

Pro: Quick check in.

Kontra: Flight was late. Staff can use more English training. High baggage fees and strict rules.

Pro: Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing.

Kontra: Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel.

Pro: Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight .

Kontra: Be on time ! So people don’t miss their connecting flights

Pro: Nothing

Kontra: Uncomfortable seats, no room for bags overhead and shocking disembarkation.

Pro: Nothing

Kontra: No early check in. The longest line at check in that I ever seen. Terrible seats

Uncomfortable beyond belief!

Pro: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.

Pro: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move

Plane was delayed for over an hour

Pro: It was short flight so not much to share, crew was ok

Kontra: It was delayed over an hour

Direct flight with a bait and switch policy.

Pro: Punctuality. Direct flight from Prague to Madrid.

Kontra: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.

Flight was delayed

Pro: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.

Kontra: 1 hour delay ☹️

plane

Kontra: planes are old

Pro: Nothing

Kontra: hidden baggage fees suck!!! Was not stated on purchase!!!

Will never fly CSA again

Pro: Nothing

Kontra: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.

Kontra: 30 min late no a/c