Temukan Penerbangan Murah di South African

Kontra: Seat antiquated, food was more economy than business

Kontra: Seat antiquated, food was more economy than business

Pro: New plane Courteous staff

Kontra: Be entertainment offering Lighter style of food offering

Extremely Stressful boarding

Pro: 1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities

Kontra: 1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me.

Pro: I didnt like anything about SAA business class

Kontra: Seats have this kink in the middle when in flat position. No business class boarding, food was average to bad. Not impressed at all

Pro: Good leg room, pleasant stuff except for one exception

Kontra: Terrible entertainment. Unresponsive cabin crew member to fact that the whole right hand aisle of the plane had no overhead lights or entertainment that worked. She merely told people she had rebooted three times and there was nothing else to do. No apology. Headphones were faulty on both outgoing and returning flights.

Kontra: The cabin crew members did not respond to my request to fix my screen having had brought it up to them on 3 different occasions and forcing me to then find a new seat in the middle of a 16h flight!

Pro: Comfortable seats for domestic flights. Clean plane

Kontra: Domestic planes not big on entertainment.

New aeroplane is best !

Pro: I flew to RSA in the "old' aeroplane so it was a pleasant surprise to fly back in the new plane.

Kontra: The food. Not sure why the try to serve a hot meal when fruit cheese and crackers would be perfect. Muffin and cereal for breakast would have been lovely.

Kontra: Poor food and movie choice

Outrageous delay with no customer service

Pro: Nothing

Kontra: The South African Airways staff were completely disorganised and unprepared for a little delay

Pro: Crew was wonderful.

Kontra: The plane was absolutely freezing even with a winter coat and two blankets. The website would not let me and my friend choose our seats prior to getting passes so we had to keep asking people to switch on both legs of the journey. The bathrooms were disgusting. Pillows are reused.

Pro: Food and drinks on offer were good. The staff were also good.

Kontra: The sound on the entertainment system was poor on the outbound and return trips. Turning off the system when still forty minutes away from London, and nearly at the end of a two hour film, was annoying.

Promises, promises, promises.....

Pro: DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!

Kontra: DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!

Disappointing

Pro: Leg room

Kontra: Everything else. There wasn't a choice of meals. In-flight entertainment didn't work. Crew unpleasant. No water offered during flight. I had to go to the galley to request some.

Drunk passengers and broken media

Pro: The on boarding was quick ... the off boarding quicker (as we ran off!) The staff were smiley dispite a tough flight

Kontra: Very drunk older lady kept us awake all night, either by shouting, threatening to be sick, physically fighting with her hubby or falling over, staff should have cottoned on earlier to state of passenger and kept an eye to avoid her sneaking the duty free (classily drinking from the bottle) this teamed with a broken media system (both ways), sloppy food and pretty dirty plane made for a very unenjoyable 10 and a half hours

Flights delayed and an old plane

Pro: Voyager programme Efficient and friendly crew On return flight they checked passengers hand luggage and stopped the overweight and excessive bags - brilliant as makes flight comfortable for all

Kontra: Both flights delayed Return flight was an old plane needing some TLC Voyager customer care sucks - they really need a mobile app On return flight they helped themselves to snack in the front pouch of my checked in bag

Kontra: Crew pathetic and completely absent and unhelpful.