Recent reviews
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8.0
Amazing customer service on our second flight - the Houston based flight crew were incredibly empathetic, positive, and friendly. They exemplify the Southwest I know and love! $200 vouchers per person for the delays. boarding
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4.6
comfort is as expected Rude, unfriendly gate crew in Raleigh and St. Louis as well as rude flight crew on flight from Raleigh to St. Louis. We were then delayed 5+ hours in St. Louis due to a maintenance issue. I was extremely disappointed in the treatment and communication from the Raleigh/St. Louis gate crew and 1st flight crew.
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10.0
Friendly staff. Looking forward to fly again soon
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7.0
Southwest is efficient in boarding and seems to be on time always It has been brutally hot lately in Orange County and the Sacramento area. Yet, even opening the a/c air vent fully did not produce any air flow. I was hot and sweaty the entire flight, both to and from Sacramento.
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10.0
The flight was on time. Staff was very helpful Plane seemed to be a little noisy.
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10.0
Comfortable seating, yummy snacks and they came around to offer plenty of refreshing drinks. Plus I love picking my own seat.
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10.0
Comfortable seat, slept the whole way!
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10.0
Very friendly flight attendants.
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7.3
Plane had a maintenance issue that sent us back to the gate and he captain was up front with it and informative. Ground staff took care of those that may miss a connecting flight and moved them to other flights or changed their flights to a later one at BUR. Excellent ground, cabin and flight crew. Flight itself went off without issue. Nothing.
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2.0
The cancelled flight once arrived at BWI. Got home waaayyyyyyyyyyyyy to late for an elderly woman driving at night.
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8.0
Amazing customer service on our second flight - the Houston based flight crew were incredibly empathetic, positive, and friendly. They exemplify the Southwest I know and love! $200 vouchers per person for the delays. boarding
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10.0
Friendly staff. Looking forward to fly again soon
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10.0
The flight was on time. Staff was very helpful Plane seemed to be a little noisy.
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10.0
Comfortable seating, yummy snacks and they came around to offer plenty of refreshing drinks. Plus I love picking my own seat.
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10.0
Comfortable seat, slept the whole way!
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10.0
Very friendly flight attendants.
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7.0
Southwest is efficient in boarding and seems to be on time always It has been brutally hot lately in Orange County and the Sacramento area. Yet, even opening the a/c air vent fully did not produce any air flow. I was hot and sweaty the entire flight, both to and from Sacramento.
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7.3
Plane had a maintenance issue that sent us back to the gate and he captain was up front with it and informative. Ground staff took care of those that may miss a connecting flight and moved them to other flights or changed their flights to a later one at BUR. Excellent ground, cabin and flight crew. Flight itself went off without issue. Nothing.
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4.6
comfort is as expected Rude, unfriendly gate crew in Raleigh and St. Louis as well as rude flight crew on flight from Raleigh to St. Louis. We were then delayed 5+ hours in St. Louis due to a maintenance issue. I was extremely disappointed in the treatment and communication from the Raleigh/St. Louis gate crew and 1st flight crew.
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2.0
The cancelled flight once arrived at BWI. Got home waaayyyyyyyyyyyyy to late for an elderly woman driving at night.
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