Recent reviews
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4.0
I was one of the last ones to check in on a flight I had already purchased a ticket for in economy seats but had to pay $15 extra at check in for an economy seat. Paying extra should be if I want to upgrade a seat and not for a seat in an area that I already paid for. This was definitely not an upgraded seat. I will avoid flying Sun Country in the future.
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8.0
On time, professional crew The canned safety audio
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7.3
Crew was very nice Not much to dislike, fast flight
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4.0
Direct flight Delays before we boarded, plus delays after we boarded. Communication about what caused the delay seemed like an afterthought.
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8.0
No Wifi
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5.3
Air fare was low Older plane, uncomfortable
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5.0
Price was the lowest air fare at the time Old plane, no USB or outlets for charging devices,
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2.0
Personal do not help. Company not responsible for people.
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2.0
I did not like being delayed for 15 hours.
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2.0
I like the fact that I finally got to my destination. Sun country did a pretty terrible job of delaying my flight. Instead of delaying it all at once, they pushed it back gradually, a total of 7 or so times, until 16 hours later we finally took off. On top of that, they blamed the weather, yet flights were taking off and landing all around us. The fault was clearly with our particualr aircraft or Sun Country management - or both. As compensation, we received a $200 voicher to fly with Sun Country again. I will likely not even use it.
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4.0
I was one of the last ones to check in on a flight I had already purchased a ticket for in economy seats but had to pay $15 extra at check in for an economy seat. Paying extra should be if I want to upgrade a seat and not for a seat in an area that I already paid for. This was definitely not an upgraded seat. I will avoid flying Sun Country in the future.
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4.0
Direct flight Delays before we boarded, plus delays after we boarded. Communication about what caused the delay seemed like an afterthought.
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5.3
Air fare was low Older plane, uncomfortable
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5.0
Price was the lowest air fare at the time Old plane, no USB or outlets for charging devices,
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2.0
Personal do not help. Company not responsible for people.
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2.0
I did not like being delayed for 15 hours.
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2.0
I like the fact that I finally got to my destination. Sun country did a pretty terrible job of delaying my flight. Instead of delaying it all at once, they pushed it back gradually, a total of 7 or so times, until 16 hours later we finally took off. On top of that, they blamed the weather, yet flights were taking off and landing all around us. The fault was clearly with our particualr aircraft or Sun Country management - or both. As compensation, we received a $200 voicher to fly with Sun Country again. I will likely not even use it.
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