Two hour delay, minimal information, no food or drPro: The plane was small and comfortable. Just two seats each side of the aisle. Kontra: See title!
GoodPro: They handed out food which was nice and the staff were generally friendly. Nothing spectacular about the flight but it got me from a to b on time and as pleasantly as possible. Lots of leg room which was a perk.
Short Trip but Helpful StaffPro: I've given food and entertainment low scores only because the flight was too short for either. The staff were very good and helped me when I missed my connection due to bad weather.
On time, friendly with free surfboard baggage.Pro: Didn't have to pay to bring surfboard with me