Temukan Penerbangan Murah di TAROM

New-ish plane, MASSIVE delay, VERY old procedures

Pro: The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)

Kontra: Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay.

Pro: short time flight

Kontra: no entertainment/poor food

Kontra: Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?

Pro: crew

Kontra: no entertainment

Kontra: Flight was 1h20 minutes late.

Pro: Quick and easy to board.

Kontra: They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless.

A state owned company with monopolistic habits, the only loosing money

Pro: Personnel was kind, trying to help, always smiling. Even for a short flight they provided a rather good snack with a sandwich, plenty drinks.

Kontra: We are in 2017 and Otopeni airport does not have buses with Air Conditioned Systems...outside was 37 Celsius!!! They were kind to invite first families with children to pass to the bus but this meant sitting in a sauna @ 40+ Celsius until all passengers went through the gate. Driver was all red and close to fainting. Pity, I was looking forward seeing one of the big managers coming next to us to enjoy the Tarom experience...!

Boaring

Pro: Nothings

Kontra: Food will be good in future stuff i want them to be smile more confortable flght

State-owned airline without lacks customer focus o

Pro: Take-off and landing on time; Cleanliness of air-plane; Politeness of crew.

Kontra: Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes.

Kontra: The plane was late and no explanation given more excuses. Boarding gate changed at the last minute

Fair quality for the money

Pro: They allowed us to travel with 28kg luggage.

Kontra: Poor coffee quality Very hot in the cabin during the flight

Kontra: The plane is old and IT feels so