Recent reviews
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- Negative
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6.3
Nice crew, roomy seats Boarding the plane with a bus was a waste of time and exposure to fumes.
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8.6
The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else! They should abolish passport control. Ridiculous!
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6.6
The flight was on time and got us where we needed to go. My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently.
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8.6
Arrived 15min late and I had a tight connection.
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6.6
Lack of entertainment
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2.0
Nothing I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation.
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8.6
Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once. Way too early of a flight, had trouble sleeping on plan.
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8.6
Staff was nice and accommodating. Comfortable plane. The food, an omelet, was not very good. Slight delay with flight.
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9.0
The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip. The plane was delayed almost an hour, and we were not even told why until on the plane.
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9.0
The food was great, staff nice, generous, and accommodating. Plane comfortable. Boarding often takes a long time, and/or flight is delayed.
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8.6
The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else! They should abolish passport control. Ridiculous!
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8.6
Arrived 15min late and I had a tight connection.
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8.6
Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once. Way too early of a flight, had trouble sleeping on plan.
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8.6
Staff was nice and accommodating. Comfortable plane. The food, an omelet, was not very good. Slight delay with flight.
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9.0
The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip. The plane was delayed almost an hour, and we were not even told why until on the plane.
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9.0
The food was great, staff nice, generous, and accommodating. Plane comfortable. Boarding often takes a long time, and/or flight is delayed.
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6.6
The flight was on time and got us where we needed to go. My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently.
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6.6
Lack of entertainment
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6.3
Nice crew, roomy seats Boarding the plane with a bus was a waste of time and exposure to fumes.
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2.0
Nothing I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation.
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