Temukan Penerbangan Murah di Thai AirAsia

Kontra: Boarding should improve. Other airports board Hot Seats first.

Pro: Crew were friendly, flight was on time

Kontra: They forgot one of my meals.

Kontra: Delay announced too late and no consideration for parents travelling with baby

Kontra: A seat that did not jolt and move around. Legroom seat on offer for free as no one had them.

Pro: Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane.

Kontra: Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor.

Cabin Crew

Pro: Cabin Crew are helpful and friendly

Kontra: Airasia always delay

Delay - the reports and apologies were not true

Pro: Nothing

Kontra: We tried to get on earlier flight and we had to buy a new ticket in full fair. That can be accepted although there were plenty of seats. But at that time the lady on the counter knew that there is a 2hr delay and she did not announced this fact. Our original flight was delayed twice even though the company new that the first delay is not realistic. Not a reliable airline !!!

Delayed flight

Pro: Boarding was appropriate and by zones and respected.

Kontra: Flight was delayed

Kontra: Delay

Pro: Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again.

Kontra: Squeezy legroom.

Very cold and very difficult to sleep on overnight flight

Pro: Temperature was too low for any reasonable comfort

Kontra: We weren’t aware that a long haul flight would have no entertainment at all unless prebooked and paid for! No blankets or pillows for offered or complimentary hydration! We felt very uncomfortable

エアアジアはエアアジア

Pro: 客室乗務員の個性

Kontra: LCCですが、総合的にレガシーと比べて安くない

Luck of information!!!!

Pro: Luck of information about baggage which cost me about more than the ticket and more than $100. In my point of view, all of the traveller should get laggage allowances for international. I have never experienced laggage allowances for international flights. Very very disappointed!!!

Kontra: Luck of information about baggage which cost me about more than the ticket and more than $100. In my point of view, all of the traveller should get laggage allowances for international. I have never experienced laggage allowances for international flights. Very very disappointed!!!

Confusing change of boarding gate

Kontra: Flight 502 from BKK to HKG was changed from Boarding Gate 1 to 3 in Don Muang at a time when the previous flight at Boarding Gate 3 has NOT YET started boarding. A huge crowd from BG1 flooded to BG3 when the flight to Wuhan, China has not yet started boarding. It was 15 minutes before scheduled boarding (15:55) and a long line already formed at BG1. Those in line have to move to BG3 and have to line up all over again. We waited for at least 30 mins before the Wuhan flight finished boarding at BG3. The line was ill-formed and many Chinese tourists pushed their way through disregarding the line. Air Asia should have deferred the announcement of boarding gate change for the HKG flight until the Wuhan flight has completed boarding. This was a poor handling of boarding.

Pro: Polite crew

Kontra: Check in at the airport was an ‘experience’. For first time travellers here make sure you go straight through security. A lot of pushing and queue jumpin so stand your ground! Flight was slightly delayed. No electronic devises could be used but hey, the flight from Bangkok is only 1hr.

Bangkok transfer

Pro: Both outbound and return flights departed on time.

Kontra: When booking this return flight with Air Asia we had to pay for baggage.Not sure if its with Kyak or Air Asia but Having included baggage for outbound we were shocked to find it wasn’t included for the return. This cost us £147 at check in which was a shock.This hasn’t happened with Hong Kong Airlines previously. I think either your website or Air Asia’s need a block when booking return flights so you include baggage for both sectors.This would avoid the shock and excessive cost at check in.

Boarding have to be done via taking the stairs

Kontra: Boarding the flight had to be done by taking a bus to the aeroplane and taking the stairs to board the flight

HKG transit

Pro: All went well good directions at airport

Kontra: Air aisia check in terminal 2 not 1

Cheap and just the basic flight

Pro: I got there

Kontra: No food. No drink. Whole focus of staff was on selling

Fucking late again! I HATE SHITTY AIRAISA

Kontra: Late,,

Late and uncomfortable

Pro: Fairly good value (although not particularly low fare)

Kontra: Poor leg room and slow boarding by bus. Flight was late and no updates given.

Pro: Good price and on time.

Kontra: Very poor check in at DMK. Chaotic.

Pro: Boarding time was accurate .

Kontra: One of the crew member was very hard and never smile at all, and not polite also.

Crews members

Pro: One go crew members was very roude and her face very hard , never smile at all.

They push products and talk most of the flight

Pro: On time and clean plane.

Kontra: Crew most interested in added sales and the booked meal was a pathetic dried up sandwich and cup of water. One of the worst meals on a plane ever. Most annoying were the constant advertising.for in plane sales.

Flight 80 minutes late

Pro: Good crew and efficient service

Kontra: Flight was 80 minutes late due to delay on incoming aircraft.

Held plane for us as we were connecting, horrible

Pro: We were connecting and the connecting flight was late and the CSR held the plane just for us.

Kontra: Once on board the crew was horrible. Because of the problem, some other groups of people decided to take our seats to spread out. So I just took the seats immediately available to us that were open. The flight attendant decided to check our boarding pass to see if we were in the right seat, and of course we were not (because the other people decided to take our seats as we were the last to board). I figured this was just fine. We even paid extra for the assigned seats but for the sake of getting the flight going due to our tight connection, we took the nearest available seats. Unfortunately, a group of 6 people had to take 5 minutes to rearrange the seats because the flight attendant "insisted" we take the seats on our boarding pass. It would have been much easier if the crew would have just let us take the seats that were available instead of trying to rearrange the other group.

Kontra: Long line to check in and people not polite.

Okay, you get what you pay for.

Pro: The crew were very efficient and friendly.

Kontra: There was an hours delay before boarding. We could see that the aircraft hadn't arrived so worked out that it was due to a late arrival. There were no announcements why it was delayed. I can appreciate that there is a tight schedule with delays being inevitable, however the lack of updates is what actually let the airline down.