Temukan Penerbangan Murah di Vietnam Airlines

Kontra: Food

Kontra: The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte

Kontra: Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food.

Pro: The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel.

Kontra: Every one of our legs was delayed, which contributed to tight transit times.

Pro: The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney.

Kontra: Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay.

Pro: The crew were not visible and didn't offer any assistance

Kontra: An offer of a snack as we paid a high price for the econom y flight

Kontra: Friendlier crew

Pro: Boarding was quick and Flight was Smooth

Kontra: Food basic,Crew not so friendly.Flight left 15 minutes late.

Hanoi to Yangon

Pro: Flight team were friendly and efficient.

Kontra: Delayed take off.

Vietnam Airlines' Airbus is awful

Kontra: It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat.

Very long transit in airport

Pro: Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable

Kontra: No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing

Kontra: Flight was delayed. Boarding was not via aerobridge. Landing was a little rough.

Horrible

Pro: It got me to my destination

Kontra: Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for.

Cheap and nasty

Pro: I arrived on time.

Kontra: The food was horrid and the entertainment system was sub mediocre at st best.

Kontra: With premium empty why they don't offer bid upgrade like other airlines

Average

Pro: The plane is comfortable, staff on board are very polite and helpful.

Kontra: Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart.

Good except meal

Pro: Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays.

Kontra: No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request.

Kontra: Change without prior notice

hcm to hph is good

Pro: friendly crew. flight departed on time

Kontra: no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight.

Business class not worth it fly economy and save

Pro: Boarding on the 787 Dreamliner was ok French wine selection was good

Kontra: Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out.