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2.0
I was not told that this flight was operated by wamos- I paid to fly with Norwegian air.
review from
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3.3
I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again. After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.
review from
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9.0
I liked how simple the process was. What put you guys over the top was serving dinner and breakfast! Thank you! It was an awesome detail. And it was really good too. The coffee was so good. I thought the design of the airport was gorgeous! It would make a perfect start to a persons vacation. I gave a 3 in entertainment because wear I was sitting next there wasn't any entertainment, but I didn't mind at all because I wanted to sleep all night. I was upstairs and I loved it.it was my first time on a double decker plane. The crew was great! I didn't like that it wasn't organized in Punta Cana, not even a little bit. I didn't like the process of buying the ticket online the website doesn't work well, it took forever and I even tried to look for a different company because it was too frustrating. I'm not sure why your price changes right before you buy the ticket but I think you should explain why with details because my friend was going to a ticket and went with another site because it wasn't clear. Also in Punta Cana they tried to make us pay a 20 dollar fee, trying to tell us it was obligatory. When we asked more questions then they said did you pay it online? We said we don't know, because nothing was clear on your site. They insisted we pay it and we asked more questions, in the end they didn't make us pay which leads me to believe it was a way to pocket money when they can, for example your company is not clear why the price changed and you are charging more. But maybe it is this dumb fee, but you have to tell the person. Ok say I pay it, then when I get to the airport they say I have to pay 20 dollars, after they make the person pay then they can look online to see if they already did and keep that 20 dollars.
review from
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7.6
My wife and I travelled from Punta Cana to Madrid to begin our honeymoon. We chose Wamos Air because their price was ridiculously low. However, we knew that at some point there will be hidden fees of some sort (e.g. seat selection, baggage, food, etc.). Little did we know that there will be be only few things we actually paid. We chose our seats for a reasonable price and, since we travel light, we were able to bring our carry-on and personal bags with us. We didn't expect dinner or breakfast and yet there were given to us! The seats were really comfortable and we liked the friendliness of the crew members. People at the counter need to organize in a better way. Too many people for one simple process - check-in. Also boarding turned out to be madness. No structure, no organization, just get on the plane as soon as possible.
review from
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2.0
I was not told that this flight was operated by wamos- I paid to fly with Norwegian air.
review from
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3.3
I average about 60k miles per year and can say with some experience that this was the worst experience. From check in to getting off the plane. I personally will never fly them again. After self check in at Norwegian counters with a carry-on, you need to get a stamp on your boarding pass before you're allowed to go through security. The line was chaotic with over 300 passengers, unorganized, understaffed and unprofessional people running it. Pay a little more and fly with a competent airline. They pack 5 flights within the 10pm to 12pm from jfk and it's a $#/% show. PS. I was there 2 hours before the flight and about 40 other passengers were running through the empty airport to make the flight last minute.
review from
