Temukan Penerbangan Murah di Wizz Air

Kontra: Was delayed

Wouldn't use a again

Kontra: Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either.

Kontra: I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!

Sub par service

Pro: Flight arrived

Kontra: Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual.

Pro: The flight arrived ten minutes early at our destination.

Kontra: Extremely small and uncomfortable seats even for a small person.

baggage fee

Pro: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!

Kontra: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.

Cheap is cheap.

Pro: I liked how the crew on the plane worked. Very nice.

Kontra: I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process.

Not great

Pro: The air hosts and hostesses were very polite and courteous.

Kontra: The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work.

Suitcase

Kontra: With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much

Never again!

Kontra: Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

Transit visa

Kontra: You have to inform the customers, that company needs you to have a visa

Expensive holding luggage ,could of flown British airways cheaper

Pro: Crew nice,seats ok

Kontra: Expensive hold luggage,rip off

Disgusting treatment. denied bording

Kontra: Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!

Too picky about baggage restrictions, so slow.

Pro: Nothing really

Kontra: The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too.

Kontra: Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price.

Pro: Cheap.

Kontra: Last minute boarding change & overall 1 hr delay

Pro: Staff

Kontra: Extra charges. £35 to check bags in

Kontra: I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes.

Pro: It flies direct to the airport that I wanted to go to.

Kontra: Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly.

Pro: Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night

Flight 2 hours delayed

Pro: 2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay.

Kontra: 2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay.

Delayed departure and no water in bathroom basins!

Kontra: Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands

Non apologetically delayed

Pro: Pilot flew well Cup Noodles available to buy

Kontra: 1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival

Bad seating and luggage policy

Pro: Nothing!

Kontra: My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!

Long queue in corridor for border security

Pro: Staff were generally sweet & approachable.

Kontra: Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat.

boarding

Kontra: standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off

Will never fly with this company again

Pro: Absolutely nothing

Kontra: I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling.

Pro: Flight left on time

Extremely good value

Pro: Price price price

Kontra: Messy boarding

Average

Kontra: Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous.

Yet another delayed flight

Pro: The crew are always lovely,very professional,helpful and make us feel welcome

Kontra: The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home

Nasty loading incident on boarding - felt racist

Kontra: Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question.

Kontra: The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!

Instead of Luton , landed in Birmingham

Pro: Cabin Crew and Pilot did their best

Kontra: Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight