Recent reviews
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3.3
Plane was delayed taking off because they waited for connecting passengers. Plane was delayed deplaning because a ground crew was not ready. I missed my BART connection and had to pay $50.00 for an Uber. Extremely displeased.
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4.0
The crew were friendly and seemed happy. The seats didn't recline. We were moved to an over-wing exit, and the seats don't lay back there. In fact, it looked as though none of the seats in Economy could be reclined. This was an awful discovery on an over-night flight. The plane was a Boeing 737-900, which seemed like a new, clean and quiet piece of equipment, but Economy had Recaro seats that were fixed in the upright position. I'll try to avoid this in the future.
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3.6
1) Attendant crew was nice. 2) Appreciated being able to board from front and rear. 1) Flight time delayed, so late arrival ~12am was made even later ~12:30am 2) Booked two tickets together months ago, yet we were not allowed to sit together. 3) Entertainment required the downloading of the gogo app which should have been done on the ground with wifi and/or cellular data. in the air, one window said you could (wait) and download, while another window effectively said, "better luck next time". Pre-flight email should have warned passengers to download beforehand. 4) Exiting plane only allowed from front; took forever from our next-to-last row.
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5.0
Flight crew was great. The flight was fine, however the customer service at the airport in Seattle was the worst experience I've ever had. I ended up missing my flight because of it. Everyone I dealt with, apart from the gentleman that changed my flight to the next one, was rude. I will likely try to avoid Alaska Airlines in the future for fear of having to deal with them in the airport.
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6.3
The seating was very uncomfortable. No space & unable to recline. Pretty tough on a 7 hour flight see See previous statement
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10.0
Attendants were wonderful. Good personality, sense of humor. Seats pretty cramped , two seats side by sided. Not much room
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10.0
Free check in baggage. On time flights.
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9.0
great flight and crew. efficient. plenty of leg room. seats are not conducive to low back support and then push the head too far forward. This is a common problem on all planes. wish they would redesign the seat shapes.
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2.0
Had to spend 550$ to book another airline. Not sure if they were overbooked or what. No checked bag. I don't understand Service was terrible
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9.0
The crew Heat and no air in cabin
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10.0
Attendants were wonderful. Good personality, sense of humor. Seats pretty cramped , two seats side by sided. Not much room
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10.0
Free check in baggage. On time flights.
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9.0
great flight and crew. efficient. plenty of leg room. seats are not conducive to low back support and then push the head too far forward. This is a common problem on all planes. wish they would redesign the seat shapes.
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9.0
The crew Heat and no air in cabin
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3.3
Plane was delayed taking off because they waited for connecting passengers. Plane was delayed deplaning because a ground crew was not ready. I missed my BART connection and had to pay $50.00 for an Uber. Extremely displeased.
review from
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4.0
The crew were friendly and seemed happy. The seats didn't recline. We were moved to an over-wing exit, and the seats don't lay back there. In fact, it looked as though none of the seats in Economy could be reclined. This was an awful discovery on an over-night flight. The plane was a Boeing 737-900, which seemed like a new, clean and quiet piece of equipment, but Economy had Recaro seats that were fixed in the upright position. I'll try to avoid this in the future.
review from
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3.6
1) Attendant crew was nice. 2) Appreciated being able to board from front and rear. 1) Flight time delayed, so late arrival ~12am was made even later ~12:30am 2) Booked two tickets together months ago, yet we were not allowed to sit together. 3) Entertainment required the downloading of the gogo app which should have been done on the ground with wifi and/or cellular data. in the air, one window said you could (wait) and download, while another window effectively said, "better luck next time". Pre-flight email should have warned passengers to download beforehand. 4) Exiting plane only allowed from front; took forever from our next-to-last row.
review from
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5.0
Flight crew was great. The flight was fine, however the customer service at the airport in Seattle was the worst experience I've ever had. I ended up missing my flight because of it. Everyone I dealt with, apart from the gentleman that changed my flight to the next one, was rude. I will likely try to avoid Alaska Airlines in the future for fear of having to deal with them in the airport.
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6.3
The seating was very uncomfortable. No space & unable to recline. Pretty tough on a 7 hour flight see See previous statement
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2.0
Had to spend 550$ to book another airline. Not sure if they were overbooked or what. No checked bag. I don't understand Service was terrible
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