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|Rute Populer||Dallas/Ft Worth ke Dallas/Ft Worth|
|Bandara Populer||Dallas/Ft Worth|
Kontra: Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up.
Kontra: Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly.
Pro: Not a lot. Entertainment options on board were decent. Food was alright.
Kontra: Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again.
Kontra: Boarding slow
Kontra: The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays.
Pro: That the flight attendant was really helpful
Kontra: If the flight would have been on time
Pro: The pasta meal was quite good
Kontra: Some more space. Individual entertainment. Air quality
Pro: Seating had more space, the crew very relaxed and good humour as well as professionalism.
Kontra: Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft.
Pro: Good range of entertainment, comfortable seats.
Kontra: Some dinner choices had become unavailable by the time I ordered.
Kontra: Gin availability
Kontra: On Time. Delayed advice 3 times.
Pro: Getting off. Entertainment system.
Kontra: The food. Working toilets. 10 abreast seating is too tight on 777. Avoid.
Pro: Seat 5A was great
Pro: The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down.
The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead.
Kontra: Accurate configuration. A more modern plane.
Pro: This was a quick flight - 39 mins I also got an upgrade too
Kontra: The screens on the bulkheads are incredibly bright on overnight flights, which impaired our ability to sleep. The crew was indifferent about service. The 777 is so crowded in the main cabin vs the 330. Tit is just inhumane!
Kontra: Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better.
Pro: Wide choice of films on the flight, boarding was hassle free.
Kontra: Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through.
Kontra: Seats and screens, usb charging points
Pro: Very attentive crew
Kontra: Boarding gates
Kontra: Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible
Pro: The seat was cormfortable and the entertainment was dope!
Kontra: Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet
Pro: Considering it was only a 2.5 hour flight, the snack was fairly good.
Pro: Good entertainment, seats were ok.
Kontra: I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!
Pro: The crew were great, entertainment was good.
Kontra: After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food.
Pro: The crew were nice, glad I paid for the extra legroom.
Kontra: The food was only so-so, but it’s only a short flight so you can’t expect too much.
Mediocre Airlines to the States
Pro: The boarding process and its ease
Kontra: The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone.
Pro: It left on time and arrived on time
Kontra: Service, comfort and food as I would rate these below 0 if there was that option.
Kontra: Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off.
Pro: Good seat
Kontra: Headset didn't work and no replacement
Pro: The crew skipped me for breakfast and i had to ask for food.
Kontra: The food was not very good. Bread rolls stale and inedible. The rest of the flight was good.
Entertainment was pathetic and obsolete. We didn’t have food.
Pro: Checking in with my Mum who needs assistance was excellent.
Kontra: Lack of Entertainment.
They dont give any food
Kontra: The service from the check in desk to the stewardess
Kontra: Short flight there was no entertainment but that’s ok
Kontra: No food on the International flight from Kingston to Miami.
Pro: Comfortable flight. New plane
Pro: Plane was new and clean..good leg room.
Kontra: Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly.
Pro: The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room.
Kontra: Very limited food options.
At last an airline that provides legroom for normal guys.
Pro: The legroom.
Kontra: There was nothing not to like.
Kontra: Waiting for 30 minutes a Dublin to dock.
Pro: I liked the room.
Kontra: There was no entertainment. Could not get seats together.
Movies did not work 404 error. This was after I downloaded the non-AA
Pro: Good legroom on economy
Pro: The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general.
Kontra: If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did.
What a flight !
Pro: Arrived ahead of the scheduled time
Kontra: Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ....
Kontra: Super tiny seats
Terrible flight attendants!
Pro: Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports
Worst flight ever experienced
Pro: The passenger in front of us thought it was a good idea to reclined their seats when the space are already tight as it is. I told them to move it up and told them I had long legs and I was cramped up in the back, they didn’t seem to care. Samuel, one of the flight attendant was extremely rude, don’t know if that was his character or he just picked today to be an asshole. While they were serving drinks, I asked him what was on the menu, when he got to me, he replied with a quick answer, “everything is on the menu, read the menu” and turned around to serve alother customers, took about 4 more before he got to me, god forbid I wasn’t chocking. The funny part is that on the menu it does said that some items might not be available, but I guess it’s wrong to ask a simple question without someone being rude to you and make you feel unwelcome. Thirdly, my wife has moment when she needs to drink something with a bubble, when Samuel was passing by, during refreshment hours, I asked him nicely, if he has Coca Cola, he replied to me, “ only coffee, and juice or tea” so I told him I need something that has a bubble, any soda, he just replied the same thing. Don’t get me wrong, but I was under the impression that when we on a plane, we are like guest and should be treated as such, why inviting us if you don’t want us there. If I was in his position, I’ll calmly reply with “ give me just a few sir, I will bring you a can”. My wife asked the lady that was serving her side, and she told her that she was gonna bring it, when the lady came out, after sometime, she forgot who the soda was going to, as she keeps asking, I raised my hand to let her know, as my wife wasn’t feeling well, but she just ignore me and kept walking. I know, I feel like I could write a book from this experience.
Kontra: The seat were good, but the space was too small for me and my wife aswell. I don’t do well in tight spaces, blame it on the military.
Pro: Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent
Pro: Great crew again, basic aircraft but comfortable economy seats.
Pro: Great crew, comfortable flight.
Tire Damage Causes Missed Connection
Pro: Flight crew were very apologetic
Kontra: Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination.
3-4 hour delay no air con
Pro: Crew were ok Captain was informant
Kontra: Delay Heat on plane at 98 degrees upon boarding
Two flights, one excellent, one terrible.
Pro: Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0
Kontra: Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0
Good economy flight
Pro: I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose.
Quick and easy flight
Pro: The plane was late but from that point everything was fine.
Kontra: Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!
Kontra: There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers.
Delay of first flight on AA caused delays on all others
Kontra: First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA.