Temukan Penerbangan Murah di British Airways

I would've liked to be informed of the cancellation of the original flight instead of arriving very early in the morning and finding out, then another hour on the phone holding for British Airways and a two day journey home...not okay. That extra two days cost up nearly 500 USD in additional expenses, including another covid test and two nights lodging. We got lucky that British Airways even helped us...they almost referred us back to Kayak for rebooking, but since the cancellation happened less than 24 hours from the flight they rebooked us. Again, no notification from Kayak or the carrier about the flight...not okay. In the future, I probably book through Costco travel or direct with the carrier. It was unpleasant to learn through a negative experience that Kayak dropped the ball on this one.

Hello I flew with 3 members of my family first class from Kuwait to London on the 16th of September and unfortunately we were very unhappy with our trip because of : No wifi The leather in seat area was scratched. The food was not in first class standards. The movies were old. When we reached London customs we had to stop in a very long waiting line ( no fast track ). On my way back with my wife on the 20th of October we experienced the following: We had to go all the way from the Concord lounge to gate C by ourselves ( while with other air companies we use a limousine to go directly the airplane ). And then we had to wait in a long line ( with the other economy class passengers ) to get to the airplane. Although I told the lady ( land crew ) that I’m a first class passenger and she replied rudely you missed the fast track and you have to wait with the other passengers. In Kuwait we had to wait for a long time to get our luggage ( the economy class passengers took their luggage before us ). Saying all the above I have to be compensated. Thanks

Flight delayed. Ordered special meal wasn't provided...

The baggage check was a nightmare. We got to Heathrow 3 hrs early but was in the baggage drop off for over an hour because BA kept bringing people who arrived to airport late to front of lines. At one point al 5 lines were filled with late arriving parties. Super frustrating. Then when we got to the BA drop off, the gentleman was a total jerk. Super upsetting. The flight crew and flight itself was fabulous. But the baggage drop was a nightmare.

I fly British Airways because they have convenient timings not because I’m expecting competence or comfort. Typically mediocre check in speed and flight punctuality. Old and tired planes. Oh well hopefully more choice will open up soon. And then it’s goodbye BA.

I’m six foot tall and barely fit in the seats. Leg room is just enough to sit down but that is also with my knee on the back of the seat in front of me. Snacks were okay, better than pretzels but still a bit lacking for a two hour flight imo. Served with bottled water was almost the least they could have done. Tap water would’ve been the least.

Too much cold in the cabin!!!! I hope i do not get a cold/ also no blanket available!!

It was cancelled and I was forced to buy another ticket.

Delayed flight, no information as to why, more standing on the runway with no information and after landing, more delays with security gates not working. Just a shambles, lack of communication and lack of customer care.

The flight was delayed taking off by 30 minutes and there was no lunch go enjoy except a complimentary packet of crisps. First class had a hot meal, you could smell it right through the plane but they couldn't even provide us economy class with a sandwich? Poor effort. Just landed and we're yet again waiting on the tarmac, this time for a bay to unload... In BA's own airport...

Delayed and heavy.

Canceled our flight and didn’t notify us Terrible customer service

BA rescheduled the flight twice & then cancelled it altogether with no rebooking options.

You cancelled our flight without even notifying us up till today. Luckily for us we found out about it about 10 hours before our flight. My son Desmond Owen was in contact with you about the refund. Goodday.

awful from a to z

my flight was cancelled and I was not notified of this. in fact I got a confirmation on September 7, 2021 from Kayak and when I called to check on seats that is when I was told that flight was cancelled back in April. I had to spend the next 3 hours scrambling to change my entire trip and still have not received my entire refund for the cancelled flights.

They lost my bag

Kayak could have helped me book new flights after they were cancelled. I called and emailed and ended up having to book new flights. Horrible service from Kayak.