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Reservations Need Improvement

Pros: Check in staff and flight crew.

Cons: Online booking, telephone reservations and ticket office staff. Booked 2 tickets in my name, couldn't get corrected passenger's name corrected by online or telephone then went to office and after hour wait and several calls to superiors wanted to charge me to correct their system's error!

2h of connection in LAX is almost impossible to make

Pros: Getting seats as a stand by passenger.

Cons: Connecting in LAX with waiting 20 minutes at the remote gate for the bus, the bus ride and waiting for luggage to clear customs is virtually impossible to go though and make the connection. Having literary run out of customs and being told you missed your boarding time and now you are on stand by is not happy making. American points to a Fiji airlines, Fiji airlines at American as the carrier.

Okay

Pros: I like the entertainment options

Cons: Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on

Pros: Except entertainment and comfort i did not like any thing else.

Cons: Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag.

Pros: Except entertainment and comfort i did not like an thing else.

Cons: Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag.

Check in a Nightmare

Pros: Comfort of "quiet zone" seating which was an extra $149 per person.

Cons: Check in clerk and Manager were not very helpful. Check in was a nightmare with no organization for preferred flyers. Boarding was also disorganized and chaotic.