Recent reviews
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6.0
Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering
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2.0
Missed connection so didn't get second flight
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6.3
Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet. There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing.
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6.6
In cabin crew was good. Good service Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it.
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8.0
Great gate and in-cabin crew. LOVED this flight. Nothing to report
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6.4
Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane.
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6.6
Movie choices were good. It was cold and very little leg room. Food was barely warm
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9.3
Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more. Only 1 hour of Wi-fi included - seems strange for business class.
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8.5
Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch. Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened.
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9.3
My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good. My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight.
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8.0
Great gate and in-cabin crew. LOVED this flight. Nothing to report
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9.3
Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more. Only 1 hour of Wi-fi included - seems strange for business class.
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8.5
Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch. Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened.
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9.3
My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good. My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight.
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6.6
In cabin crew was good. Good service Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it.
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6.6
Movie choices were good. It was cold and very little leg room. Food was barely warm
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6.0
Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering
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2.0
Missed connection so didn't get second flight
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6.3
Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet. There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing.
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6.4
Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane.
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