Guest reviews
Overall rating
7.6
Good
Based on 2,370 reviews
Overall
7.8
Boarding
8.0
Comfort
7.4
Crew
8.3
Entertainment
7.3
Food
7.1
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.3
Cons: We missed are connecting flight
review from
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3.3
Really poor customer service
Pros: Nothing
Cons: Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back.
review from
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6.3
Tiny plane, great crew
Pros: Everyone was polite and helpful and did everything to make flight comfortable
Cons: Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall
review from
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9.6
Pros: Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair
Cons: General airplane room issues
review from
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4.0
Cons: i get sit 57 E both way forvard and come back. My travel was very long - 4 flyds. One of them t his is 11 hours. I am very very tired.
review from
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7.6
Safe and efficient
Pros: Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice.
Cons: Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime.
review from
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10.0
Pros: Very nice flight
Cons: Food was too salty
review from
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8.0
Cons: The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining.
review from
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8.5
Pros: Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other.
review from
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7.6
Okay
Pros: The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights.
Cons: The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive.
review from
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10.0
Flew Finnair biz class for nearly the cost of coach on other airlines
Pros: Finnair was every bit as good as the best European airlines I've used in the past. Compares favorably to British, KLM, Swissair, etc. Service was top notch, good food, entertainment, comfort, airport lounge, etc.
review from
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8.0
Pros: see above
Cons: see above
review from
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9.6
Pros: Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair
Cons: General airplane room issues
review from
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10.0
Pros: Very nice flight
Cons: Food was too salty
review from
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8.5
Pros: Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other.
review from
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10.0
Flew Finnair biz class for nearly the cost of coach on other airlines
Pros: Finnair was every bit as good as the best European airlines I've used in the past. Compares favorably to British, KLM, Swissair, etc. Service was top notch, good food, entertainment, comfort, airport lounge, etc.
review from
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7.6
Safe and efficient
Pros: Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice.
Cons: Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime.
review from
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8.0
Cons: The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining.
review from
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7.6
Okay
Pros: The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights.
Cons: The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive.
review from
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8.0
Pros: see above
Cons: see above
review from
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3.3
Cons: We missed are connecting flight
review from
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3.3
Really poor customer service
Pros: Nothing
Cons: Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back.
review from
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6.3
Tiny plane, great crew
Pros: Everyone was polite and helpful and did everything to make flight comfortable
Cons: Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall
review from
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4.0
Cons: i get sit 57 E both way forvard and come back. My travel was very long - 4 flyds. One of them t his is 11 hours. I am very very tired.
review from
Flight status
Finnair route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
878
Paris
CDG
Helsinki
HEL
856
Hamburg
HAM
Helsinki
HEL
877
Helsinki
HEL
Paris
CDG
855
Helsinki
HEL
Hamburg
HAM
69
Helsinki
HEL
Hong Kong
HKG
41
Helsinki
HEL
Seoul
ICN
5
Helsinki
HEL
New York
JFK
77
Helsinki
HEL
Osaka
KIX
79
Helsinki
HEL
Nagoya
NGO
70
Hong Kong
HKG
Helsinki
HEL
42
Seoul
ICN
Helsinki
HEL
78
Osaka
KIX
Helsinki
HEL
80
Nagoya
NGO
Helsinki
HEL
117
Helsinki
HEL
Tallinn
TLL
6
New York
JFK
Helsinki
HEL
58
Shanghai
PVG
Helsinki
HEL
57
Helsinki
HEL
Shanghai
PVG
520
Kuopio
KUO
Helsinki
HEL
74
Tokyo
NRT
Helsinki
HEL
52
Beijing
PEK
Helsinki
HEL
73
Helsinki
HEL
Tokyo
NRT
51
Helsinki
HEL
Beijing
PEK
933
Helsinki
HEL
Manchester
MAN
934
Manchester
MAN
Helsinki
HEL
152
Ekaterinburg
SVX
Helsinki
HEL
831
Helsinki
HEL
London
LHR
832
London
LHR
Helsinki
HEL
158
Kazan
KZN
Helsinki
HEL
118
Tallinn
TLL
Helsinki
HEL
60
Xi'an
XIY
Helsinki
HEL
68
Guangzhou
CAN
Helsinki
HEL
56
Chongqing
CKG
Helsinki
HEL
699
Helsinki
HEL
Billund
BLL
745
Helsinki
HEL
Warsaw
WAW
55
Helsinki
HEL
Chongqing
CKG
911
Helsinki
HEL
Berlin
TXL
156
Moscow
SVO
Helsinki
HEL
598
Kokkola
KOK
Helsinki
HEL
75
Helsinki
HEL
Fukuoka
FUK
21
Helsinki
HEL
New Delhi
DEL
736
Malaga
AGP
Helsinki
HEL
155
Helsinki
HEL
Moscow
SVO
735
Helsinki
HEL
Malaga
AGP
818
Brussels
BRU
Helsinki
HEL
817
Helsinki
HEL
Brussels
BRU
427
Helsinki
HEL
Rovaniemi
RVN
428
Rovaniemi
RVN
Helsinki
HEL
3184
Madrid
MAD
Helsinki
HEL
742
Warsaw
WAW
Helsinki
HEL
3183
Helsinki
HEL
Madrid
MAD
931
Helsinki
HEL
Dublin
DUB
792
Antalya
AYT
Helsinki
HEL
940
Chania (Crete)
CHQ
Helsinki
HEL
791
Helsinki
HEL
Antalya
AYT
939
Helsinki
HEL
Chania (Crete)
CHQ
799
Helsinki
HEL
Gazipaşa
GZP
965
Helsinki
HEL
Palma de Mallorca
PMI
945
Helsinki
HEL
Rhodes
RHO
966
Palma de Mallorca
PMI
Helsinki
HEL
946
Rhodes
RHO
Helsinki
HEL
914
Berlin
TXL
Helsinki
HEL
638
Stockholm
ARN
Helsinki
HEL
637
Helsinki
HEL
Stockholm
ARN
666
Copenhagen
CPH
Helsinki
HEL
665
Helsinki
HEL
Copenhagen
CPH
798
Tel Aviv
TLV
Helsinki
HEL
953
Helsinki
HEL
Kos
KGS
749
Helsinki
HEL
Krakow
KRK
954
Kos
KGS
Helsinki
HEL
750
Krakow
KRK
Helsinki
HEL
932
Dublin
DUB
Helsinki
HEL
752
Gdańsk
GDN
Helsinki
HEL
751
Helsinki
HEL
Gdańsk
GDN
10
Chicago
ORD
Helsinki
HEL
725
Helsinki
HEL
Thera
JTR
973
Helsinki
HEL
Preveza
PVK
726
Thera
JTR
Helsinki
HEL
974
Preveza
PVK
Helsinki
HEL
651
Helsinki
HEL
Oslo
OSL
4360
Kemi
KEM
Helsinki
HEL
Top airports served by Finnair
- Helsinki-Vantaa Airport (HEL)
- London Heathrow Airport (LHR)
- New York John F Kennedy Intl Airport (JFK)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Paris Ch. De Gaulle Airport (CDG)
- Hong Kong Intl Airport (HKG)
- Madrid Barajas Airport (MAD)
- Singapore Changi Airport (SIN)
- Stockholm Bromma Airport (BMA)
- Ko Samui Airport (USM)
- Chicago O'Hare International Airport (ORD)
- Philadelphia Airport (PHL)
- Manchester Airport (MAN)
- Stockholm Arlanda Airport (ARN)
- Oslo & other airports Airport (OSL)
- Miami Airport (MIA)
- Charlotte Douglas Airport (CLT)
- Dallas/Ft Worth & other airports Airport (DFW)
- Doha Airport (DOH)
- Sydney Kingsford Smith Airport (SYD)
- Berlin Tegel Airport (TXL)
- Lisbon Humberto Delgado Airport (LIS)
- Amsterdam Schiphol Airport (AMS)
- Edinburgh Turnhouse Airport (EDI)
- Phuket City Airport (HKT)
- Los Angeles Airport (LAX)
- Fukuoka Airport (FUK)
- Oulu Airport (OUL)
- Melbourne Tullamarine & other airports Airport (MEL)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Frankfurt am Main Airport (FRA)
- Kastrup Copenhagen Airport (CPH)
- Boston Logan International Airport (BOS)
- Tallinn Ulemiste Airport (TLL)
- Tokyo Narita Airport (NRT)
- Gothenburg Landvetter Airport (GOT)
- Zurich Intl Airport (ZRH)
- Milan Malpensa Airport (MXP)
- Geneva Geneve-Cointrin Airport (GVA)
- Kuopio Airport (KUO)
- Glasgow Intl Airport (GLA)
- Phoenix Sky Harbor Intl Airport (PHX)
- Birmingham Airport (BHX)
- Barcelona Airport (BCN)
- Turku Airport (TKU)
- Chiang Mai Airport (CNX)
- Nice Cote D'Azur Airport (NCE)
- London Gatwick Airport (LGW)
- Marseille Airport (MRS)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Vaasa Airport (VAA)
- Rome Fiumicino Airport (FCO)
- Düsseldorf Airport (DUS)
- Kuala Lumpur Intl Airport (KUL)
- San Francisco Airport (SFO)
- Southampton Eastleigh Airport (SOU)
- Reykjavik Keflavik Intl Airport (KEF)
- Johannesburg OR Tambo Airport (JNB)
- Rovaniemi Airport (RVN)
- Brisbane Airport (BNE)
- Krabi Airport (KBV)
- Tampere-Pirkkala Airport (TMP)
- Siem Reap Airport (REP)
- Aarhus Tirstrup Airport (AAR)
- Lyon-Saint Exupéry Airport (LYS)
- Joensuu Airport (JOE)
- Kokkola Kruunupyy Airport (KOK)
- Bordeaux Airport Airport (BOD)
- Toronto Pearson Intl Airport (YYZ)
- Dublin Airport (DUB)
- Perth Airport (PER)
- Munich Franz Josef Strauss Airport (MUC)
- Tokyo Haneda Airport (HND)
- Osaka Kansai International Airport (KIX)
- Newark Airport (EWR)
- Las Vegas McCarran Airport (LAS)
- Saint Petersburg Pulkovo Airport (LED)
- Seattle/Tacoma Intl Airport (SEA)
- Kajaani Airport (KAJ)
- Jyvaskyla Airport (JYV)
Finnair contact information
- AY IATA code
- +6221 521 0432 Call
- finnair.co.id Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.