Overview

Novum Hotel Imperial Frankfurt Messe

Sophienstraße 40, 60487 Frankfurt am Main, Hesse, Germany
+49 69 7191 5880

Rp 546,667+

Overall guest ratings

7.4/10 Good
Based on 1,819 reviews

Review highlights

  • 8.7
  • 7.9
  • 6.2
  • 5.6

Good to know

  • Impressive bathroom
  • Clean rooms

Nearby

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    About

    Located in Bockenheim, this hotel is within a 15-minute walk of Goethe University, Senckenberg Museum, and Palmengarten. Frankfurter Allgemeine Zeitung and Messeturm are also within 2 mi (3 km).

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    Amenities

    • Free Wi-Fi
    • Business centre
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Concierge service
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,819 reviews
    • 8.7 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.9 "89% said the bathroom was clean."
      8.9 "89% thought it was clean."
    • 7.9 "Good location."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to shopping."
      7.3 "City centre within easy reach, said 73%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
    • 6.5 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
      5.2 "Beds were acceptable for 52%."
    • 6.4 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.7 "Only 67% said the rooms were modern."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Food is average."
      6.7 "67% thought the dining experience was appropriate."
      5.0 "Only 50% were satisfied with the menu."
    • 3.9 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      2.6 "For 74%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
    • 3.2 "Bar is disappointing."
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    Overall rating

    7.4 Good
    Based on 618 reviews
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.1 "91% thought it was clean."
      9.1 "91% said the bathroom was clean."
    • 7.7 "Good location."
      7.5 "Easily accessible by car, said 75%."
      9.6 "Near to public transport, according to 96%."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
    • 6.4 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.2 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
      6.9 "69% thought the bathroom was big enough."
    • 6.1 "Average value."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said the rooms were modern."
      6.9 "Only 69% thought the shower was ok."
      6.9 "69% thought the bathroom was big enough."
    • 5.4 "Food is average."
    • 4.2 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.4 "Bar is not good."
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    Overall rating

    7.6 Good
    Based on 291 reviews
    • 8.4 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.8 "98% liked the proximity to shopping."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.6 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      5.7 "For only 57%, the noise level was all right."
    • 6.5 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      7.0 "70% enjoyed the shower."
      6.9 "Only 69% said the rooms were modern."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 3.9 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    7.1 Good
    Based on 272 reviews
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.1 "Location is great."
    • 7.0 "Good service."
      5.0 "50% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
    • 6.6 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 6.4 "Rooms are ok."
    • 6.2 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.6 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
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    Overall rating

    7.2 Good
    Based on 636 reviews
    • 7.3 "Good location."
      9.5 "Near to public transport, according to 95%."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 6.7 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 6.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.7 "Only 67% said the rooms were modern."
      7.0 "70% enjoyed the shower."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
    • 4.5 "Disappointing food."
    • 3.4 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Impressive bathroom"
    "Clean rooms"
    data provided by TrustYou

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