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Shangri-La Hotel
Top Lake Hotel

78 Beishan Road, Hangzhou 310007, China
+86 571 8797 7951

Rp 1,716,217+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 5,099 reviews

Review highlights

  • 9.4
  • 7.7
  • 4.5
  • 4.3

Good to know

  • Great view
  • Luxurious Hotel
  • Friendly atmosphere

Nearby

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    About

    Located in Hangzhou (West Lake), Shangri-La Hotel Hangzhou is minutes from Yui Fei Temple and Solitary Hill. This 4.5-star hotel is within close proximity of Xiling Seal Engraves Society and Quyuan Park.

    Rooms

    Make yourself at home in one of the 382 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy a range of recreational amenities, including a health club, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 5,099 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good service."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
    • 4.3 "Value below average."
    • 3.6 "Internet is poor."
    • 2.7 "Terrible amenities."
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    Overall rating

    8.4 Excellent
    Based on 815 reviews
    • 9.4 "Terrific location."
      7.2 "Easily accessible by car, said 72%."
      9.4 "94% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
    • 3.7 "Value below average."
    • 3.6 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    8.7 Excellent
    Based on 2,600 reviews
    • 9.4 "Terrific location."
      7.1 "Easily accessible by car, said 71%."
      9.2 "92% liked the proximity to sightseeing."
      8.5 "Great parking, according to 85%."
    • 7.7 "Good service."
      7.6 "76% thought the service was very professional."
      8.5 "85% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 4.3 "Value below average."
      1.8 "82% said the breakfast was too expensive."
    • 3.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall rating

    8.9 Excellent
    Based on 1,427 reviews
    • 9.6 "Terrific location."
    • 7.6 "Good service."
      7.9 "79% thought the service was very professional."
    • 7.5 "Good bar."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.3 "Vibe was decent."
    • 4.6 "Value below average."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 254 reviews
    • 9.3 "Terrific location."
    • 7.7 "Good service."
      8.0 "80% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 4.1 "Value below average."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great view"
    "Luxurious Hotel"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews


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