Overview

Four Seasons Hotel Hangzhou at West Lake
Top Romantic Hotel

5 Lingyin Road, Hangzhou 310013, China
+86 571 8829 8888

Rp 7,066,667+

Overall guest ratings

9.6/10 Excellent
Based on 1,248 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.1
  • 6.3

Good to know

  • Pleasant hotel grounds
  • Great view
  • Professional service
  • Luxurious Hotel

Nearby

    show all

    About

    Four Seasons Hotel Hangzhou at West Lake puts you within a 15-minute drive of West Lake and offers an airport shuttle during limited hours for CNY 600 per vehicle. You can visit the spa to be pampered with body wraps or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with iPod docks and espresso makers.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.6 Excellent
    Based on 1,248 reviews
    • 9.3 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 9.1 "World class service."
      9.6 "96% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.2 "Housekeeping was great, according to 92%."
      10.0 "100% said the concierge service was amazing."
      8.1 "Management was excellent, said 81%."
      9.2 "92% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      8.2 "Easily accessible by car, said 82%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.6 "Food is delicious."
      9.0 "Yummy desserts, said 90%."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 6.3 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 3.5 "Value below average."
    • 1.3 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.7 Excellent
    Based on 336 reviews
    • 9.4 "World class service."
      9.6 "96% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
    • 9.1 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.3 "Pool is good."
    • 6.1 "Breakfast is mediocre."
    • 3.3 "Value below average."
    View all review categories

    Overall rating

    9.6 Excellent
    Based on 673 reviews
    • 9.3 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 9.0 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 6.2 "Breakfast is mediocre."
    • 3.6 "Value below average."
    View all review categories

    Overall rating

    9.5 Excellent
    Based on 174 reviews
    • 9.1 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 3.3 "Value below average."

    Overall rating

    9.5 Excellent
    Based on 62 reviews
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 9.2 "World class service."
    • 8.6 "Food is delicious."
    • 8.6 "Amenities are good."
      8.8 "88% found the grounds to be nice."
    • 8.5 "Location is great."
    • 6.4 "Average comfort."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Professional service"
    "Luxurious Hotel"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map