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|Rute Populer||Kahului ke Honolulu|
Pro: It was on time
Kontra: Crew was a little loud for an overnight flight
Pro: Crew was very nice, it’s also nice to receive a warm meal.
Pro: The back restroom was kept clean throughout the flight. A meal was served.
Pro: Very good free food, which was very nice. Friendly, helpful attendants.
Kontra: They had no earbuds so I couldn’t use the entertainment.
Pro: Crew was knowledgeable about islands.
Kontra: There were no precautions taken due to Covid. It felt very crowded and gave us a feeling of insecurity.
Pro: The flight was cancelled by the airline for no good reason, and it was hard to get the refund for the tickets.
Kontra: Better would be to actually use the flight.
Pro: Always very hospitable and attentive crew.
Kontra: Love that Hawaiian offers quite a bit of food during flight, but there are no vegan options.
Pro: Was easy on and off and seating was as expected
Kontra: Thought the whole experience was fine
Pro: Friendly onboard crew
Kontra: Boarding and Departure was delayed without explanation. But not a big deal.
Pro: Friendly crew
Pro: Lots of space
Kontra: Broken backup computer not identified until 5 minutes before takeoff. Pilot said would be delayed one hour. Delayed four hours and didn’t get in until midnight, with busy day at work next day. Four hours is a lot longer than one hour. Just say four hours up front. Luckily we didn’t have to make a connecting flight. I would have been quite upset if I missed a connecting flight because they said it would only be a one hour delay and I didn’t try to switch to another flight because I was falsely told it would only be one hour.
Pro: The crew was really nice
Kontra: If we took the flight. It never happened
Kontra: Hawaiian airlines handling of canceling flights due to the virus was not good. They just canceled without notice or help on putting me on another flight home. JetBlue was amazing and took care of everything for me. If it wasn't for JetBlue notification of canceled flights, and a manager taking care of rebooking for me, I would not have made it home to Hawaii. Hawaiian airlines was no help at all
Pro: Awesome airlines. Everything was very comfortable
Kontra: I was very pleased with their services
Pro: Very nice flight and helpful agents
Kontra: Free drinks? No they didnt have them but that would've been nice
Pro: What a great flight! The crew, the food, the seats, the entertainment, EVERYTHING! Thank you!
Kontra: Plane had no fuel so we had to wait 2 hours For it to refuel elsewhere. Then the crew ran overtime so we had to wait 3.5 hours for a new crew. From exactly where the plane had refuelled
Pro: Friendly crew, efficient.
Kontra: Check in with partner airline was super glitchy
Pro: First class was super comfortable!
Kontra: If there was eggs with the breakfast
Kontra: I loved the extra space on the plane and that food was served, as well as drinks and snacks. The whole experience was a wonderful welcome to the islands!
Pro: Crew was excellent. Service and friendliness were outstanding. First class seats in are like cocoons with privacy and full recline seats. Individual IPads for personal entertainment; movies, TV and music.
Kontra: Food was Hawaiian/Asian? Noodles, grilled Tofu, and marinated vegetables not to my personal liking.
Kontra: Less uncourteous flyers
Pro: The crew was kind and friendly
Kontra: Cushions could have been better. Butt got sore
Kontra: Security screening in Maui was horrendous
Pro: Crew was amazing!
Kontra: Getting through the ag inspection followed by security was a bear!!!
Kontra: I dont like theyre checkin in process. Dont like that they dont have tablets and only rely in theyre app for entertainment. Prefer Alaska for these reasons.