Guest reviews
Overall rating
6.7
Good
Based on 107 reviews
Overall
7.0
Boarding
7.1
Comfort
6.6
Crew
7.5
Entertainment
6.1
Food
6.1
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0
Lost/misplaced luggage
Pros: My luggage has not arrived yet. They know where it is and keep telling me they will bring it right over .
review from
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2.6
Pros: Auto rebooked for delayed flight and missed connection.
Cons: Seats not rebooked together, and it would have been possible. Broken seats all around us. Annoying flight attendants. Won't mention the screaming kids, but while the flight attendants were nagging passengers for everything, they didn't say a word to the inattentive parents of the screamers. Air conditioning didnt work well. Crazy small seats, no padding in seats. It was a tough flight.
review from
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9.6
Pros: perfectly and comfortable!
review from
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10.0
Pros: Great flight crew
review from
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4.0
Still waiting for the flight
Pros: I like that express passes were given as we left the first plane. It made getting through the line easier.
Cons: There were no weather issues and we left late from JFK. Most people on the flight had a connecting flight. The majority of the people missed the second flight though the plane had not departed. Everyone had to be rebooked on a later flight.
review from
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6.0
Such a Tight Squeeze!
Pros: In general, I have always had great flights when using Iberia; the MAD >NAP flight segments included.
Cons: Iberia Express uses smaller, Airbus320s and certainly packs passengers in! I'm 6'5"/191cm, and the flight between MAD to NAP almost 3 hours. That's a long time to sit with knees wedged into the unpadded seat in front of you. Window seats have even less room than aisle seats. It also makes things worse when passenger in front wants to fully recline their seat, passenger next to you wants to sprawl out - very claustrophobic! Also, there are no freebies on this flight charging for even a cup of coffee or glass of water!
review from
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10.0
Iberia Express Rocks
Pros: Boarding process was cool no drama! Plane was super clean. Seats are narrow but not uncomfortable. (Not for a long flight which IBExpress does not do anyway) In flight crew awesome: impeccably dressed and kind. Good selections for purchase. Take off and landing perfect.
Cons: Nada. Kool Kat Here!
review from
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4.0
Pros: not budget airline
Cons: sadin cabin...
review from
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3.6
Cons: The stewardess kept on hitting my husband who due to crammed seats could not fit.
review from
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10.0
Great Service
Pros: Respectful flight attendants, flight was on time. It was perfect.
Cons: Nothing.
review from
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3.3
2 hour delay lead to 12 hour layover
Pros: Due to delay issue, I was given VIP access to some lounge which was nice. Free beer.
Cons: Iberia plane was delayed by two hours coming to Chicago, which caused my first flight to be delayed two hours. This led to me missing my connecting flight at 8:45am from Madrid to Sevilla. I arrived in Sevilla at roughly 10am, well past my time for the second flight. Instead i will arrive at 7:30pm, essentially wiping out 1 of my 8 vacation days from work. Everyone was very kind albeit sometimes unclear with instructions
review from
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8.0
Professional and Cheerful
Pros: Such a lovely, pleasant crew with a full plane. Thank you Iberia!
review from
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9.6
Pros: perfectly and comfortable!
review from
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10.0
Pros: Great flight crew
review from
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10.0
Iberia Express Rocks
Pros: Boarding process was cool no drama! Plane was super clean. Seats are narrow but not uncomfortable. (Not for a long flight which IBExpress does not do anyway) In flight crew awesome: impeccably dressed and kind. Good selections for purchase. Take off and landing perfect.
Cons: Nada. Kool Kat Here!
review from
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10.0
Great Service
Pros: Respectful flight attendants, flight was on time. It was perfect.
Cons: Nothing.
review from
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2.6
Pros: Auto rebooked for delayed flight and missed connection.
Cons: Seats not rebooked together, and it would have been possible. Broken seats all around us. Annoying flight attendants. Won't mention the screaming kids, but while the flight attendants were nagging passengers for everything, they didn't say a word to the inattentive parents of the screamers. Air conditioning didnt work well. Crazy small seats, no padding in seats. It was a tough flight.
review from
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4.0
Still waiting for the flight
Pros: I like that express passes were given as we left the first plane. It made getting through the line easier.
Cons: There were no weather issues and we left late from JFK. Most people on the flight had a connecting flight. The majority of the people missed the second flight though the plane had not departed. Everyone had to be rebooked on a later flight.
review from
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6.0
Such a Tight Squeeze!
Pros: In general, I have always had great flights when using Iberia; the MAD >NAP flight segments included.
Cons: Iberia Express uses smaller, Airbus320s and certainly packs passengers in! I'm 6'5"/191cm, and the flight between MAD to NAP almost 3 hours. That's a long time to sit with knees wedged into the unpadded seat in front of you. Window seats have even less room than aisle seats. It also makes things worse when passenger in front wants to fully recline their seat, passenger next to you wants to sprawl out - very claustrophobic! Also, there are no freebies on this flight charging for even a cup of coffee or glass of water!
review from
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4.0
Pros: not budget airline
Cons: sadin cabin...
review from
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3.6
Cons: The stewardess kept on hitting my husband who due to crammed seats could not fit.
review from
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3.3
2 hour delay lead to 12 hour layover
Pros: Due to delay issue, I was given VIP access to some lounge which was nice. Free beer.
Cons: Iberia plane was delayed by two hours coming to Chicago, which caused my first flight to be delayed two hours. This led to me missing my connecting flight at 8:45am from Madrid to Sevilla. I arrived in Sevilla at roughly 10am, well past my time for the second flight. Instead i will arrive at 7:30pm, essentially wiping out 1 of my 8 vacation days from work. Everyone was very kind albeit sometimes unclear with instructions
review from
Flight status
Iberia Express route map
Top airports served by Iberia Express
Iberia Express contact information
- I2 IATA code
- +34 954 983 070 Call
- iberiaexpress.com Visit
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