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Kontra: Seats cramped and uncomfortable
Kontra: They lost my all my luggage in transit in Madrid, still trying to get it back!
Pro: Crew were lovelyKontra: Never check in your carry-on if they say there are too many carry-on's on the flight. I saw a lot of Spanish say no when they asked them to, now I know why. I am in Dublin 2days now with NO LUGGAGE or carry on, I have nothing, it all got "misplaced" in transit!
Pro: more confort than other companies Kontra: be on the plane the connexion was bad and I lost my fly
Pro: The flight wasn't crowded and was ontime.Kontra: leg room was very narrow.
Pro: Nothing.Kontra: Everything. "Code Sharing " is a convenient way of dodging responsibility ! BA /Iberia is a great example.
A nightmarePro: I liked nothing about this flight.Kontra: The flight was overbooked and I was in standby along with other two passengers. The very rude lady at the boarding gate told us that the flight was full and that we could only board if there were any passengers not showing up. She assured us this was very unlikely to happen and that we will probably have to be allocated in another flight.
I was lucky enough to be able to board the plane because there was a guy that was not going to fly with his wife. I was the last one admitted, and therefore the last boarding passenger. I could not believe my eyes when I got on the plane and saw SIX empty seats in business class!!!!!
Just so you know, these people sell more tickets than the number of available seats they have in economy class and they rather to leave their overbooked passengers on the ground than to put them (or anybody else) in business class seats.
Let alone that the leg room in economy class is ridiculous even for average sized people and I was really uncomfortable.
But this is not the end of the story. They lost my suitcase, and at this moment, seven hours after I landed, they do not know where it is and they cannot give me any more information.
I will from now on avoid this company as much as I can and I would suggest everybody does the same.