Temukan Penerbangan Murah di Iberia

An organisational failure

Pro: Nothing stood out.

Kontra: Late. Ineffective boarding - announcement said we would board by row, but actual boarding was by mass crowding, with no attempt by crew to improve matters. No recognition of dwindling baggage storage space meant that I had to cram my suitcase under the seat, and spend the 2.5 hour flight with my legs jammed against it.

Terrible Customer Service

Kontra: Delayed flight, no AC, no food service (even to purchase)

Pro: Flights were on time

Kontra: Business class service, there were no pre flight drinks served. There was no entertainment.

Flight Attendant made everything terrible! Never fly BA again.

Pro: Flight time and efficiency was fine.

Kontra: BA doesn't give food. Must purchase... No problem!! BA doesn't accept USA or China CC or debit. I was starving! After using on earlier flight, I knew I could use Apple Pay. Old, dumb, inconsiderate, rude flight attendant wouldn't even attempt trying alternative payment. She humiliated me. I was uncomfortable, embarrassed, hungry, and furious the entire flight. Never ever again! British Airways is incompetent!

No emerald status recognition

Pro: We didn't crash.

Kontra: No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later.

No emerald status recognition

Pro: We didn't crash.

Kontra: No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later.