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Crowne Plaza Indianapolis-Dwtn-Union Stn
Best Vibe

123 West Louisiana Street, Indianapolis, IN 46225, United States
+1 317 631 2221

Rp 2,128,400+

Overall guest ratings

8.5/10 Excellent
Based on 842 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.2
  • 6.1

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Unique Among Hotels in Downtown Indianapolis Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting. With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred Place to Meet. The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses. Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel. Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 842 reviews
    • 9.3 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      8.2 "82% enjoyed the lobby entrance."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.8 "88% were happy with the room service."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      8.2 "82% enjoyed the lobby entrance."
    • 8.7 "Location is great."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.2 "Food is average."
    • 6.1 "Pool is mediocre."
    • 4.0 "Value below average."
      1.0 "The price was too high for 90%."
    • 3.6 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.4 "66% said rooms were small."
      2.1 "79% criticized the small bathroom."
    • 3.3 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.6 Excellent
    Based on 421 reviews
    • 9.2 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.6 "Location is great."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 8.4 "Generally very clean."
      8.2 "82% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.0 "Pool is mediocre."
    • 5.9 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 4.2 "Value below average."
    • 3.6 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
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    Overall rating

    8.7 Excellent
    Based on 269 reviews
    • 9.2 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.3 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.6 "Pool is mediocre."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.1 "Rooms are ok."
    • 3.7 "Value below average."
    • 3.4 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
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    Overall rating

    8.2 Excellent
    Based on 84 reviews
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 5.6 "Rooms are ok."
    • 3.9 "Value below average."
    • 3.5 "Not very comfortable."
      2.9 "71% thought it was too noisy."

    Overall rating

    8.0 Good
    Based on 67 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.2 "Rooms are ok."
    • 4.1 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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