Temukan Penerbangan Murah di Royal Jordanian

Unacceptable conditions

Pro: Always fly Emirates they never failed in any type of situation.

Kontra: Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed

Kontra: They need to revamp business. It’s disgusting and is no longer worth the money.

Bad customer service

Pro: Nothing

Kontra: Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline.

Not worth flying business on the embraer

Pro: Nothing

Kontra: The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts

Pro: For the first time I was not woken up for dinner

Kontra: The aircraft is really old...

AMM to KRT

Pro: The flight was on time and arrived early

Kontra: The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts

Kontra: Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available.

Staff at checkin desk

Pro: Staff at checkin desk

Kontra: Had to wait long to find eticket number for my daughter, as this wasn't on the system although this was a return journey.

Worse service at international transit desk

Pro: Nothing

Kontra: Second time they have split our seats as we were traveling together with infant, one seat in the front and one seat on the rear. This wasn't a full flight and half of the aircraft seats were empty.

Rip off

Pro: We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair.

Kontra: Service not good

Bad communication

Pro: Inflight service was pleasant and efficient for business class. Enjoy the little touch of offering traditional Jordanian food and fresh Jordanian coffee made with cardimom as soon as passengers boarded. That said it is nowhere near the better airlines like Cathay.

Kontra: Check in counters has no clear signs for Business class if you come from the other side. I checked in at economy counter, wasn't given invitation to lounge or any priority landing immigration pass. There were no communication at the lounge about the delay and can hear nothing of the announcements from the general announcements for the departure hall. No explanation was given once onboard or why aircraft was changed from 787 to Airbus. Boarding was the worse of all with no clear announcements and economy class was boarded before business and there is only one air bridge. Most staff were standing looking like they didn't know what was about to happen.

Pro: the idea of kayak

Kontra: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour .

Kontra: I went from beyrouth to Amman and then to istanbul it was just a transit in Amman when I came back I saw all the passengers went to the plain except me I asked the manager of the royal Jordanian about what is happening so he told me : yes you missed ur flight u should pay another ticket we didn't made a boarding pass for your luggage so I told them that it was your fault I didn't get any help I paid 80$ just to get back home I will never use it again !!!! the flight was in the name of : Georges Zakhour.