Ulasan barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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2,0
Pro: Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.
Kontra: I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
ulasan dari
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10,0
Pro: Very nice staff and very clean vehicles
Kontra: Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
ulasan dari
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10,0
Great service
Pro: The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
ulasan dari
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10,0
Kontra: All great!
ulasan dari
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4,4
Train employees
Kontra: Employees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
ulasan dari
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9,2
Pro: Very easy pick up and drop off.
ulasan dari
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9,6
Pro: Very easy to pick up and drop off. The price quoted was as what I paid.
Kontra: It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
ulasan dari
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7,2
Pro: Staff was nice and very helpful
Kontra: My car wasn't in the stall it was supposed to be in so I had to walk around to find it and then when I did, there was trash left inside it. Not a huge deal but I guess when small easy to fix details like that are wrong it kinda scares me because I have had bad experiences with rental agencies
ulasan dari
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2,0
sneaky charges added to bill
Pro: clean comfortable car
Kontra: significant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
ulasan dari
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10,0
Pro: quick hassle-free service.
ulasan dari
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10,0
Pro: Very nice staff and very clean vehicles
Kontra: Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
ulasan dari
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10,0
Great service
Pro: The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
ulasan dari
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10,0
Kontra: All great!
ulasan dari
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9,2
Pro: Very easy pick up and drop off.
ulasan dari
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9,6
Pro: Very easy to pick up and drop off. The price quoted was as what I paid.
Kontra: It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
ulasan dari
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10,0
Pro: quick hassle-free service.
ulasan dari
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2,0
Pro: Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.
Kontra: I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
ulasan dari
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4,4
Train employees
Kontra: Employees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
ulasan dari
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2,0
sneaky charges added to bill
Pro: clean comfortable car
Kontra: significant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
ulasan dari
