Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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4,0
Pro: Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam.Reflects poorly
Kontra: Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam. Reflects poorly
ulasan dari
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6,0
Kontra: Poor customer service at preferred desk.
ulasan dari
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2,0
Kontra: They didnt have my car reserved, and told me that they had run out of cars... How do you reserve a car, and have a reservation number and wait in line for 45 minutes, only to be told we dont have a car for you. This was the worst experience of my life and I am thoroughly disappointed.
ulasan dari
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10,0
Pro: Yes, yes, liked the car, easy dropoff, excellent deal
Kontra: It was ideal....
ulasan dari
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10,0
Pro: Both the manager and trainee were very effficiant
Kontra: Really nothing
ulasan dari
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2,0
Pro: The guy at Avis was nice.
Kontra: First of all, I absolutely hate the idea that they "need" to do a "soft" credit check to rent a car if you're using a debit card. The policy was not clear, and if I had to consent to a credit check when I booked the rental, I wouldn't have booked it at all. In this day and age, a debit card should be enough. In fact, I haven't rented a car with Enterprise because they did that to me once - so now I'm adding Avis to the list. On top of that, the Avis representative was so painfully slow; he couldn't deal with two customers in less than 30 minutes. It took him 30 minutes to tell me I had to get a "soft" credit check to rent the car. I canceled the rental right there, which took another 15 minutes.
ulasan dari
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10,0
Very helpful
Pro: The person at the desk was extremely kind and helpful
ulasan dari
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9,6
Pro: The car was new
Kontra: The car needed a vacuum
ulasan dari
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3,6
make up their own time
Pro: Nothing
Kontra: I called to make sure they close at 4 on Sunday. Gps said I would get their at 3:45. The clerk said I had to get their for 3:30 or else to come in the next morning. Loved to hear that after a 9 hour drive. Also when I asked if any other places were open he said that Logan would be but it would be 300 dollars to drop off st a different location. Really!!!
ulasan dari
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3,2
Avoid renting a car at that location at all cost
Kontra: The employees could were rude and lacked professionalism. It was like dealing with an inner city gang member. The station did not honor the same card that was used for previous Avis rentals. The only employee was completely diengages. Returning the car, they were unable to provide documentation as the airport was undergoing construction and they did not have an operational handheld device.
ulasan dari
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3,6
Pro: That I could drop off the car to another location than where it was picked up and the rate was pretty good
Kontra: They did not clean the car at all. Gross stains everywhere and broken cheese-its through the floors.
ulasan dari
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4,0
Did NOT honor the reservation
Pro: The car was reasonably clean.
Kontra: The rental facility did NOT honor the reservation saying that since it was made the night before, they didn't have a car available. Then they asked for more money to give me another car!!!! After I refused, the rude attendant there (Jerald) asked me to wait 15 minutes so that he could get a van instead. Then he left and did not come back for 50 minutes! When I complained about the long delay, he said that I agreed to the van, so it is my fault. Long story short, I have rented numerous cars before, but I have NEVER had such a horrible experience. AVOID this location if you can.
ulasan dari
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10,0
Pro: Yes, yes, liked the car, easy dropoff, excellent deal
Kontra: It was ideal....
ulasan dari
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10,0
Pro: Both the manager and trainee were very effficiant
Kontra: Really nothing
ulasan dari
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10,0
Very helpful
Pro: The person at the desk was extremely kind and helpful
ulasan dari
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9,6
Pro: The car was new
Kontra: The car needed a vacuum
ulasan dari
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4,0
Pro: Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam.Reflects poorly
Kontra: Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam. Reflects poorly
ulasan dari
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6,0
Kontra: Poor customer service at preferred desk.
ulasan dari
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2,0
Kontra: They didnt have my car reserved, and told me that they had run out of cars... How do you reserve a car, and have a reservation number and wait in line for 45 minutes, only to be told we dont have a car for you. This was the worst experience of my life and I am thoroughly disappointed.
ulasan dari
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2,0
Pro: The guy at Avis was nice.
Kontra: First of all, I absolutely hate the idea that they "need" to do a "soft" credit check to rent a car if you're using a debit card. The policy was not clear, and if I had to consent to a credit check when I booked the rental, I wouldn't have booked it at all. In this day and age, a debit card should be enough. In fact, I haven't rented a car with Enterprise because they did that to me once - so now I'm adding Avis to the list. On top of that, the Avis representative was so painfully slow; he couldn't deal with two customers in less than 30 minutes. It took him 30 minutes to tell me I had to get a "soft" credit check to rent the car. I canceled the rental right there, which took another 15 minutes.
ulasan dari
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3,6
make up their own time
Pro: Nothing
Kontra: I called to make sure they close at 4 on Sunday. Gps said I would get their at 3:45. The clerk said I had to get their for 3:30 or else to come in the next morning. Loved to hear that after a 9 hour drive. Also when I asked if any other places were open he said that Logan would be but it would be 300 dollars to drop off st a different location. Really!!!
ulasan dari
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3,2
Avoid renting a car at that location at all cost
Kontra: The employees could were rude and lacked professionalism. It was like dealing with an inner city gang member. The station did not honor the same card that was used for previous Avis rentals. The only employee was completely diengages. Returning the car, they were unable to provide documentation as the airport was undergoing construction and they did not have an operational handheld device.
ulasan dari
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3,6
Pro: That I could drop off the car to another location than where it was picked up and the rate was pretty good
Kontra: They did not clean the car at all. Gross stains everywhere and broken cheese-its through the floors.
ulasan dari
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4,0
Did NOT honor the reservation
Pro: The car was reasonably clean.
Kontra: The rental facility did NOT honor the reservation saying that since it was made the night before, they didn't have a car available. Then they asked for more money to give me another car!!!! After I refused, the rude attendant there (Jerald) asked me to wait 15 minutes so that he could get a van instead. Then he left and did not come back for 50 minutes! When I complained about the long delay, he said that I agreed to the van, so it is my fault. Long story short, I have rented numerous cars before, but I have NEVER had such a horrible experience. AVOID this location if you can.
ulasan dari
